1. Computer Services Overview

2. Computer Services Offices Main Office: D ‐ 127 Phone: 652 ‐ 4335 Hours: 8:30 am to 5:00 pm Monday ‐ Friday Academic Computer and Faculty Staff Help Desk Office: D ‐ 121 Hours: 8:00 am to 8:00 pm Monday ‐ Thursday, 8:00 am to 5:00 pm Friday 8:00am to 4pm Saturday 12:00 pm to 10:00 pm Sunday Academic Help Desk: D ‐ 001 Phone: 652 ‐ 4309 Hours: 8:00 am to 11pm Monday ‐ Thursday, 8:00 am to 5:00 pm Friday

3. Faculty Office Technology Resources Network Home Directories Anti-Virus Software Backup

4. Software Installation Requests  Software Installation Requests are completed using the software request system on the Computer and Telecommunication Services web page. software request system  Request must include: proof of license, installation instructions, product serial or registration codes (if required for installation), technical support contact information, and a testing protocol to assure that the software is correctly installed.  Requests for software installations generally require at least two weeks advance notice, we appreciate your assistance in getting these requests to us as soon as possible.

5. Lab Hours

7. Lab Reservations The Computer Labs are reserved by faculty members to provide students with hands-on computer training on software applicable to the course. Two types of signs are posted next to the computer lab entrances that shows the reservation status of the lab: A daily schedule A weekly schedule A bi-monthly schedule (on the web)

8. Daily Lab Reservation Sign

9. Reporting Computer Problems Double-click on Report Problems on the desktop to report problems.

10. Compserv.stockton.edu

11. Outlook Web Access

12. Standard Smart Classroom Configuration Lecture Podium Windows PC Interactive Whiteboard Monitor Laptop Interface Projection System Sound System Document Camera

13. Electronic Classroom Audio/Visual Controls Baseline Technologies  Windows computer featuring all educational and administrative software  Connections for Internet access and display projection to accommodate many devices (Laptops, Tablets, etc)  Speaker system with amplified sound from computer and laptop connections  Digital Document Camera displays both documents and transparencies over the classroom projector

14. Classroom Control Systems  Keypad control system is the standard across Main Campus as well as Off-Campus sites (Hammonton, Woodbine, Manahawkin)  Simplified, standardized layout in a reliable design.

15. Starboard Touch Panel  “Starboard” touch panel control system still found in some classrooms  Utilizes a Stylus Pen to interact with the control interface on the LCD screen Power on

16. Wireless Presenter  Wireless presenters can be found in each classroom for easy, untethered manipulation of Power Point presentations  Image above shows older and newer models that can both be found in classrooms

17. Thumb Drive Access External Port on lectern minimizes faculty leaving removable storage behind

18. Laptop/Tablet Connections VGA, Audio, Network, and Power Connections available in every Electronic Classroom and meeting space. Newly renovated classrooms also include HDMI connections as well as Apple TVs for wireless connectivity of iOS devices that support BlueTooth If your device requires an adapter to connect to a VGA or HDMI cable, be sure to have one on hand for use

19. Wi-Fi

20. Resources to Learn More About the Portal

21. Browser Compatibility Check

24. Log In to the Portal

25. Faculty Tab of the Go.Stockton Portal

26. Employee Tab of the Go.Stockton Portal

27. Personal Information on the Student Services Tab of the Go.Stockton Portal

28. “How Do I?” Tab of the Go.Stockton Portal

29. My Tab of the Go.Stockton Portal

30. NEED TECHNICAL ASSISTANCE? The Computer and Telecommunication Services Help Desk is located in D-121 or call x4309 from on campus or 609- 652-4309 from off campus. Email: helpdesk@stockton.edu