1. Computer Services Overview Computer Services Overview A look at the computing facilities available at The School of Business and Temple University Presented by Zeke Moctezuma, Computer Services

2. Agenda n Types of Computers at Temple n Computer facilities at FSBM n Smart Classrooms n Other Temple Labs near by n Multi-User systems at Temple n Help Desks at Temple n Temple Seminars n Wireless Configuration

3. Types of Technology at Temple

4. Types of tech. n Desktop PCs, Macs & Laptops (depends on the School or building) –Provide access to word processing, spreadsheet, database, presentation, and other applications –Provide access to Temple’s Specific software programs (business programs) n Laptop surf stations at Tuttleman and Speakman lounge –Register Mac in Speakman Room 30 or 28 n Wireless Access in Most buildings

5. Computer facilities at The Fox Business School http://sbm.temple.edu/it/facilities.html

6. n Hours: –Open Monday to Friday: 8:00 am to 8:00 pm Closed on Saturday and Sunday n Equipment: –35 Pentium 4 networked PCs in each room with Projection system, Audio and Video capabilities. »--Windows XP Pro Classroom Lab -Lab hours depends on class schedule »Zip drive, CD-Rom & access to Jump drive »Statistical software and business software »Full Internet Access »Free Laser & Color printing. Lab 26 and 27 (Teaching Labs) Multimedia Instructional (Hours depend on availability when not in use for classes.)

7. n Hours: – –Hours 8:00 am - 8:00 pm Mon. to Fri » »(by request from MIS Dept.) n Equipment: –(Special Projects Lab reserved for MIS students or Special projects) –Every station has an IBM Workstation and server Lab 29 Biz Tech Server Lab

8. Lab 6 Open Lab n Hours: –Mon.-Fri., 8:00 am to 8:00 pm –Sat 9:00 am - 5:00 pm n Equipment: –44 Pentium 4 Workstations with Windows XP Pro Full Internet Access / IE & MSN Messenger –CD-ROM, Zip drives and Jump Drive Access –MS Office XP Pro –Business and Statistical programs –Free High quality color & laser printing

9. Smart Classrooms Room 112, 113, 114, 115, 214, 215 Temple has 7 levels of smart room!

10. Other Temple Labs near by http://www.temple.edu/cs/labs/index.htm

11. Paley Library Scholars Information Center (SIC) n Hours: –Mon. - Thu. 8:00 am - 11:30 pm –Friday 9:00 am - 7:30 pm –Sat 9:00 am to 6:00 pm –Sun 12:00 to 11:30 pm n Equipment: –88 PC desktops w/ MS Office XP Pro and –10 Macs – Full internet access, Industry research databases –Laptop Loaner Program at Circulation desk

12. Tuttleman Learning Center (next to Paley) n Hours: –Monday – Thursday (open 24 hours) –Friday (1:00pm to 7:30pm) –Sat. (9:00am to 6:30pm) –Sun (12:00 to 8:00pm) n Equipment: –Instructional Classrooms »4 PC Labs w/36 PC’s »2 Mac Labs w/36 Macs –88 Pc’s and 10 Macs (public use) n 70 Laptop Surf stations

13. Student Computing Center SCC WACHMAN HALL, Ground Floor n Hours: –Mon.- Fri. 8:30 am to 5:00 n Equipment: –40 PCs, 46 Macs

14. Other Temple Computer Labs n Center City Campus (SIC) 1515 Market St. n Hours 10:00 – 10:00pm –4nd floor Computer Lab Room 404 (open lab) »30 PC’s general software –6 th Floor Computer Lab Room 621 »35 PC’s –Contact Kenneth Ward Computer Lab Manager for local support: »215-204-2686 or 215-204-1521 4 th floor »email kenneth.ward@temple.edu n “MBA Business Office Center” 6 th Floor 624 –Wireless Access throughout building – 6 Dell P4 computers –2 scanners, Fax Machine & copier –1 Laser & 1 Color Printer –2 Video Conferencing stations with PC video cameras

15. Multi-User systems at Temple

16. Multi - user systems at Temple for Email and Research n To Open AccessNet Account –Go to http://accounts.temple.edu http://accounts.temple.edu n TU Portal (Web based) https://tuportal.temple.edu https://tuportal.temple.edu –Provide access »TU Mail »Blackboard »OWLNet »Diamond Dollars »Cherry & White Pages or - Temple Help desk at Ground Floor Wachman Hall - Temple Help desk at Ground Floor Wachman Hall - FSBM Computer Services Speakman Room 30 - FSBM Computer Services Speakman Room 30

17. Internet Access from Home n PPP for Windows –(check out the help yourself site) –Will enable you to run TCP/IP protocol software Free from home over the modem through Dial-Up

18. Help Desks at Temple

19. FSBM Help Desk n Fox School of Business, Computer Services –Hours: » 8:00 am to 5:30 pm, Mon. - Fri. –Support: »Phone: 215.204.6597 or 215.204-5137 »Walk-in: Room 30 or 28 Speakman Hall (basement) »Email: help@sbm.temple.edu »URL: http://sbm.temple.edu/it http://sbm.temple.edu/it »or check us out at the technology link from http://sbm.temple.edu http://sbm.temple.edu

20. Help Desk n Computer Services Help Desk,Wachman Hall, Ground Floor. –Hours: »8:30 am - 5:00 pm –Support: »Phone: 215-204-8000 »Walk-in: 9:00 am - 4:30 pm »E-mail : helpdesk@temple.edu »Web URL: http://www.temple.edu/cs http://www.temple.edu/cs »Extensive Support (bring your laptop in) »New: Live Chat support http://www.temple.edu/cs/helpdesk/contact/index.html http://www.temple.edu/cs/helpdesk/contact/index.html »New: Help yourself Center: http://www.temple.edu/cs/helpdesk/helpyourself.html http://www.temple.edu/cs/helpdesk/helpyourself.html

21. Temple Seminars

22. Free Computer Seminars n Seminars –Approx. 2 hour sessions. –Covering PC/ Mac fundamentals to advanced software packages –To attend fill out registration form and submit at Main Help Desk (Computer Bldg.)

23. Free Documentation n Educational Bulletins – General Bulletins and Quick Reference Guides n Bits & PCs newsletter –computer newsletter lists the details of the seminar schedules and descriptions –4 times a year, helpful tips and seminar schedules, technology & trends, available at most help desks n Computer Guidebook – – in-depth detail of all computing resources at Temple.

24. Wireless Configuration n Register Mac Address –http://www.temple.edu/cs/wireless http://www.temple.edu/cs/wireless n Enable Wep key –8ac93b0237f9ead187fde45815 n Configure Proxy –http://www.sbm.temple.edu/laptop/updates.html http://www.sbm.temple.edu/laptop/updates.html

25. QUESTIONS