I I Eyal Shmueli, Director of Product Marketing Products & Solutions
I I Products Line – HyperGateway Base Products Key Features Business Enablement Applications HyperMessaging™ - Vertical SMS messaging business applications. Bulk SMS for marketing and mass communications HyperConnect™ - CallBack / Call Through via WEB-SMS. HyperMobile™ – Client based mobile applications HyperOffice™ – IP-PBX on board, Call Centers Integrated Open PC-Server Solutions Agenda 2
I I PRODUCT LINE - HYPERGATEWAY Mobile Network Access Solutions 3
I I HG-2000 (BRI-GSM) HG-3000 (PRI-GSM) HG-4000 (VoIP-GSM) Base Products 4 Our Products Family is based on the HyperGateway Platform HG-6000 (PRI-VoIP) HG-7000 (SMS Server) HG-9000 (SIM Server)
I I Modular Scalable Integration ready Redundancy support Resiliency 4 to 12 GSM/3G Channels 3U 8 to 32 GSM/3G Channels 6U HyperGateway Platform Key Features 5
I I 6 Multiple Access and redundancy Cellular: GSM/3G & CDMA RUIM Land Line: E1/T1 (PRI) & NT/TE (BRI) NGN: SIP & H.323 Master Slave Topology for Centralized management SIM server – for Centralized SIM management Advanced LCR & Routing Groups WEB management and control
I I BUSINESS ENABLEMENT APPLICATIONS HyperMessaging HyperConnect HyperMobile HyperOffice 7
I I HYPERMESSAGING 8
I I Network Topology 9 Bi-directional SMS messages (send/receive) Proprietary campaigns application Developers’ API SMPP or HTTP integration 3rd party SMS application support
I I SMS PRO – SMS enable application including verity of integration tools: HTTP SMPP SMTP Developer API Campaigner – Proprietary application to run and manage bulk SMS, s and IMR Open PC for 3 rd Party integration HyperMessaging – Key components 10
I I SMPP SMPP/HTTP/API/Campr SMPP/HTTP/API GSM/3G/CDMA RUIM HTTP Mobile operator SMSC SMS aggregator SMS Reseller End User SMS Supply Chain
I I HYPERCONNECT 12
I I HyperConnect family CallBack server Trigger by call Trigger by SMS Trigger from WEB Trigger over 3G/WiFi connection Call Through HyperMobile Mobile Phone Apps CTI
I I CallBack Server Call CB WEB CB SMS CB WEB CB Data CB Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone
I I Call Through Call for Action John requests callback (call, SMS, web, data) Call Through HyperGateway Receive the call And answer with a dial tone waiting for John to dial Connectivity HyperGateway Connect John with his wife Call ring Johns wife pick up the phone
I I Not a native dialing Complex use Loosing the ability to dial from phone book Mobile operators block the service CallBack, CallThrough – Disadvantages 16 Understanding These Limitation Hypermedia Introduce HyperMobile
I I Mobile Phone Application Supports: Iphone, Symbian & Black Berry Android (Road map) Simplified user experience Supports*: Trigger by: Call, WEB, SMS CallThrough Normal Call Improved management and cost control Seamless integration with the mobile phone book & dialer. Password protected HyperMobile * Depends on the mobile phone OS
I I Mobile Phone Application – Screen shoots
I I Click to Dial or SMS Full control on leg 1 & leg 2 Quick call & Quick SMS Computer Telephony Interface (CTI) 19 Ideal for office use as well as when you are away
I I HYPEROFFICE 20
I I HyperOffice family Call Canter CRM Messaging & IMR Unified Communication & more HyperOffice family is based on strategic vendor partnerships like: TVZ snom IBM GS Derdack Exictos
I I Solutions LCR & Business Continuity Mobile Unified Communication Two Factor Authentication Call back Long Distance International Roaming Call order 1800 numbers Military Mobile Marketing Notification Contact Centers M2M Mobile Banking 22
I I LCR & Business Continuity/DRP 23 Full control of call routing Backup Redundancy 23
I I Mobile unified Communication SNR Call Back Call Through Hand over Mobility extension Voice mail (desk phone, cell phone, ) Voice mail alerts Messaging (SMS & s) Personal Virtual Assistant (PVA) 24 HyperConnect inside
I I Two Factor Authentication 25
I I Call Back 26 Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone Long Distance International Roaming Call order 1800 numbers
I I Military grade equipment Used for network deployment Tests & measurements Military & Intelligent Agencies 27
I I SMS - the fastest growing communication media world wide 2.3 Trillion SMS were sent in 2010 Clear advantages in marketing Inexpensive (cheaper than voice) Large quantities in small period of time Not stopped as SPAM – SMS is read as it arrives Generates impulse response Not intrusive as a solicitation phone call IMR – Interactive Message Response Mobile Marketing 28
I I Your Taxi will arrive…. You bill due…. Big sale 50% Notification 29
I I Multi level campaigns: Voice SMS s Interactive Voice Response Interactive Messaging Response Queue Management Out of the office agent Multi-Tenancy Contact Center 30
I I Monitoring Call For action Connect the SMS to a data base None recurrent engineering (NRE) M2M 31
I I Money Transfer CRM/ERP integration Balance check Mobile Banking 32 Accounts alerts Security alerts Customer service Reminders
I I Mobile Banking 33
I I Eyal Shmueli, Director of Product Marketing Thank you
I I Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution SNOM – snom ONE is now GSM enable 35
I I Mobile Unified Communication 36 HyperConnect inside SNR Call handover
I I Mobile Unified Communication 37 HyperConnect inside Mobile extension Personal Virtual Assistant (PVA) CallBack/CallThrough
I I Mobile Unified Communication 38 HyperConnect inside Voice mail Check Voice mail notification Hypermassaging HyperMessaging inside
I I SNR Call Back Call Through Hand over Mobility extension Personal Virtual Assistant (PVA) Voice mail (desk phone, cell phone, ) Voice mail alerts Messaging (SMS & s) Mobile DID Unified Communication 39