Welcome to RAI, the future of collaborative Project Risk Management Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management RAI Collaboration and Security Exit

Copyright 2005 Teamwork Tools LtdVersion 2.1 What is Project Risk?  Definition of Project Risk: ‘Risk is a measure of the probability and consequence of not achieving a defined project goal’ (Harold Kerzner, PhD)  Risks have two main components:  A probability of occurrence of the event.  Impact of that event occurring.  Risks need to be regularly identified, mitigated and managed throughout the entire project lifecycle. The process of managing Risks is referred to as Risk Management Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Risk Management  Risk Management involves: Identification Assessing Mitigation Monitoring  Risk Management is an ongoing activity.  Risk Management is a team activity requiring input from often an extended project team including subject matter experts Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 What is a Project Issue?  Definition of a Project Issue: ‘Issues are events that have occurred and affected the quality, cost or schedule of a project’  An Issue is either a Risk that:  could not be mitigated.  was not foreseen or properly understood.  Issues impact given areas of the project with a level of given level severity.  Issues will always have an action associated with it, even if that is to report a variation to the Project Board Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Issue Management  Issue Management involves: Realisation Assessing Resolving Monitoring  Issue Management is what most projects end up having to do and is a result of poor Risk Management.  Project Issues typically cause: Increased costs Delays Reduced project quality Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 To summarise…  Projects have a greater chance of succeeding when: 1.Proper project planning and risk analysis takes place. 2.Risks are properly identified and managed. 3.Issues are kept to an absolute minimum. People don’t like nasty surprises. 4.The whole project team are involved in the management of Risks, Issues and Actions.  RAI Risk Management is a leading professional project management tool that allows the management of Risks, Actions and Issues through best practice Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 RAI Risk Management  An industry leading tool for project and programme Risk management.  Truly collaborative way of managing your project risks, actions and issues using a secure Internet based system.  Full audit history on changes to Risks, Actions and Issues providing invaluable information for lessons learned reports.  Programme management capability allowing the easy management and reporting of multiple projects.  Powerful reporting system allowing easy analysis of data for all levels of management.  Automatic notification and escalation of issues within your project team by text or sms* Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Programmes/Projects  RAI allows you to create projects and programmes to replicate your project schedule.  The project administrator can invite people to individual projects and programmes to participate in the collection and management of project risks, actions and issues Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Risk Management  Anyone invited to the project team can register Risks and actions to mitigate the Risks.  Automatic full history auditing allowing a complete record of the Risk from identification to close.  Powerful reporting allows a rating of the Risk based on formula defined by the programme administrator allowing programme wide consistency for reporting and analysis Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Issue Management  Issues can be raised by any member of the project team.  Issues can also be created automatically from a promoted risk maintaining a full history of how the mitigation of a risk failed.  Multiple actions can be created and assigned to different people to resolve project issues.  Powerful reporting lets you and your team know what is critical to focus on Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Action Management  You create actions in response to identified Risks, Issues or in the course of delivering a project.  In RAI you can track the status of everyone’s actions.  ‘My Actions’ allows you to see a consolidated view of all of your actions across all of your projects and programmes.  Be automatically notified when your project actions are due or overdue.  Automatic escalation to nominated team members.  Powerful reporting.  Link multiple actions to Risks and Issues Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Collaboration  Collaboration is a key component to project success; RAI Risk Management is built on the concept of full project team collaboration.  All project team members with Internet access can add and update the status of the project Risks, Actions and Issues.  Hierarchical security allows members slightly different views of the project highlighting what is important to them.  Consolidated reports can be run showing a high level view of what is important.  Users can be notified through and SMS* of project Risks, Action and Issues that are important to them.  RAI Risk Management is the only true way a project team can achieve real-time information of project Risks, Actions and Issues *Available 2004 Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Collaboration  A unique feature of RAI risk management tool is that you can share the project Risks, Actions and Issues with people you chose inside and outside your organisation.  Notification features allow and SMS contact automatically with project team members in a seamless way.  The Internal/External feature allows differentiation between supplier and client; providing if necessary a slightly different view of the project for different project team members. Internal 12 Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management External Typically the supplier of the project would be internal and the client would be external. The administrator sets this feature up.

Copyright 2005 Teamwork Tools LtdVersion 2.1 Security 12 Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management  RAI Risk Management uses 128 bit encryption similar to that used by many online banking systems.  The servers are hosted in a physically secure location, the data encrypted so that only registered users can access the information.  The RAID 5 servers are backed up on a daily basis and the encrypted backups kept in a secure safe off site.

Copyright 2005 Teamwork Tools LtdVersion 2.1 Team Member - Benefits  Reduce the amount of reporting and administration you have to perform for your project manager.  A complete, ’told you so’ history against all of the items in the system. When you raise a problem – it is noted immediately.  A single point of project Risk, Action and Issue information storage.  Access the system from anywhere, at home, office or mobile device  Be clear with everyone in the team what you have to do and when. Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Project Manager - Benefits  Let your team prepare your risk and issues reports in real time.  Never be caught out again by having out of date information.  Reduce the amount of reporting you have to do to your client and project board by giving them access to the reports online.  Keep a track on who is doing what and when.  Monitor who is using the RAI Risk Management System.  Option to be notified automatically by or SMS if your any of your team is late with an action. if risks or issues change probability, impact or severity.  Increase the chance of project success. Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management

Copyright 2005 Teamwork Tools LtdVersion 2.1 Project Sponsor - Benefits  See what are the key issues and risks in the programmes and projects you are funding and what is being done about them.  Real-time reports. Having information at your finger-tips to allow you to make the best decisions.  Use mobile devices* to get an up to minute, traffic light status on the risks and issues that affect your project.  Provides an excellent audit trail for a project or programme so that your project teams don’t make similar mistakes in future projects.  Increases your chance of meeting the business case for the project. Overview of Project Risk and Issue Management RAI for the Project Manager RAI for the Project Sponsor RAI for the Project Team Member Overview of RAI Risk Management