1. Prospects Programme Controlled Programme Delivery Toolkit Sofia September 2007 Author - Lynn Oates 1/8/2007- Page 1

2. Introduction Outline of presentation – Lynn Oates (Programme Director) Risk Management - Mike Kilbane /Ian Sharpe - Application - Examples Author - Lynn Oates 1/8/2007- Page 2

3. Presentation Aims: To explain the need for robust programme management and outline the programme management toolkit. Demonstrate what risk management is, its relevance and use in managing public/private sector partnership projects. Author - Lynn Oates 1/8/2007- Page 3

4. Prospects Vision and Objectives Vision ‘ A proven formula for national rollout through local delivery of the Prospects programme with the aim of: reducing drug-related crime and re-conviction; improving the health of participants; and reducing homelessness.’ Author - Lynn Oates 1/8/2007- Page 4

5. Prospects Vision and Objectives Objectives –To reduce the level of re-offending amongst the participants in the pilot scheme –To test the effectiveness of a multi-agency partnership approach to deliver the Prospects programme –To provide a range of interventions which enable participants to successfully re-integrate into their local community Author - Lynn Oates 1/8/2007- Page 5

6. Controlling Project Delivery Robust governance – Ownership – Roles and responsibilities – Escalation routes Author - Lynn Oates 1/8/2007- Page 6

7. General Prospects Programme Governance Author - Lynn Oates 1/8/2007- Page 7 Central Government/Minister National Programme Board (Chair – SRO) Local Partnership Boards Local Project Teams

8. Programme Escalation Route Author - Lynn Oates 1/8/2007- Page 8 NPS Projects Project Manager Project Delivery Board Senior User National Programme Manager Senior Responsible Officer

9. Programme Management Tools Project Planning –Products / activities –Milestones Reporting and Monitoring Progress Risks and Issues Document Control Change Control Author - Lynn Oates 1/8/2007- Page 9

10. Author - Lynn Oates 1/8/2007- Page 10 Business Case Programme Plan Project Plans Reporting Cycle Individual Team Members Project Board Programme Board Minister Plan Planning

11. Programme Milestone Levels - Example Programme 0 Ministerial Property identified. Local MP notified Prospects Opening First stage evaluation General Quarterly Updates Programme 1 Programme Site development start Site Development Complete Site handed to Prospects Provider Sec of state sign off 1 st resident accepted Programme 2 Project Regime products to NPD Regime signed off by NPS Regime completed by provider Programme 3 Local Events Staff recruited Board meeting regularly Induction & Training planned Ind & Tng delivered Staff in building Author - Lynn Oates 1/8/2007- Page 11

12. Risk Management Author - Lynn Oates 1/8/2007- Page 12 What is a risk? A risk can be defined as a potential event, either internal or external to the Prospects Programme which, if it occurs may cause the Programme to fail to meet one of its objectives. Cont….

13. Risk Management There are two key aspects to assessing a risk the expected likelihood or probability of that event occurring and the expected impact if it does occur. Author - Lynn Oates 1/8/2007- Page 13 Is it likely to happen! If it happens – what impact!

14. Risk Management Once identified – Risks are categorised on a hierarchical scale. The Home Office uses: BLACK, RED, AMBER, GREEN B –Threat to the achievement of the Programme objectives. R – Serious or significant risk to the achievement of the Programme objectives. A – Some risk to the achievement of the Programme objectives. G – Insignificant or no risk. B – Requires immediate action. R – Urgent action. A – Manage through normal process. G – Monitor. Author - Lynn Oates 1/8/2007- Page 14

15. Risk Management Matrix Author - Lynn Oates 1/8/2007- Page 15 IMPACT IMPACT VH/VLVH/LVH/MVH/HVH/VH H/VLH/LH/MH/HH/VH M/VLM/LM/MM/HM/VH L/VLL/LL/ML/HL/VH VL/VLVL/LVL/MVL/HVL/VH LIKELIHOOD IMPACTIMPACT

16. Managing risk Consider anything which could be a risk in preventing you delivering the objectives of your project/programme Consider the level of risk, apply the BRAG status Consider what steps you can take to avoid the risk becoming an issue – MITIGATION Agree who is responsible for managing the risk Include the risk management in your planning/management/reporting process. Author - Lynn Oates 1/8/2007- Page 16

17. Managing Risk Let us look at some risks you may have while delivering your public/private sector partnership projects Reputation (to provider/Government sponsor) Planning/design Environment Finance/funding Political Timescales Health Stakeholder/Public consensus Author - Lynn Oates 1/8/2007- Page 17

18. Risk Management Projects/Programmes with robust risk management processes succeed they ensure that there; Are no surprises Author - Lynn Oates 1/8/2007- Page 18

19. Prospects Thank You Questions Author - Lynn Oates 1/8/2007- Page 19