Federal Acquisition Service U.S. General Services Administration C ONNECTIONS II – Federal Telecommunications Infrastructure Solutions in Buildings and Campuses U.S. General Services Administration. Federal Acquisition Service. C ONNECTIONS II – Federal Telecommunications Infrastructure Solutions in Buildings and Campuses Debbie Clark Connections Program Manager

Federal Acquisition Service 2 HOW C ONNECTIONS II MEETS REQUIREMENTS  Overview  Features  Examples  Partners

Federal Acquisition Service 3 C ONNECTIONS II Overview  Global Telecommunications Infrastructure (awarded Oct 19, 2011)  Multiple Award ID/IQ (base 3 years, 3 months; and six 1- year options)  21 Pre-competed Contractors 9 are small businesses  Full and Open Competition  Delivery / Task Order Model  Fair Opportunity  Firm Fixed Ceiling Prices for equipment, labor, services  Supports Performance Based Contracting Approach

Federal Acquisition Service 4 C ONNECTIONS II Scope  Multiple award contracts to provide connectivity from the user’s desktop to the point of interconnection of the customer’s network service providers.  Increased focus on capability of providing enterprise-wide solutions. Includes all labor, products and solutions necessary to support the integration of telecommunications, networking and network-centric applications at the LAN, building, campus, and enterprise level.  Network services, including services that provide transport and access to and between customer sites, are OUT OF SCOPE.

Federal Acquisition Service 5 The “Big” Picture

Federal Acquisition Service C ONNECTIONS II Acquisition  C ONNECTIONS II will be a multiple award, Indefinite Delivery - Indefinite Quantity (IDIQ) contract procured as a FAR 15 acquisition.  Period of performance: Base period of three (3) years, 3 months; Six (6) one year options.  Geographic scope is GLOBAL – however minimum award eligibility requires vendor to deliver services nationwide.  Contract ceiling: $5 Billion 643 6

Federal Acquisition Service C ONNECTIONS II – A Better Vehicle CNX II provides enterprise-wide integration capability from EXPERIENCED telecom vendors CNX II’s geographic scope is GLOBAL Equipment provided under the contract can meet Supply Chain Risk Management practices Sustainability (incorporated Green) Requirements Davis-Bacon & Service Contracting Act language incorporated Task Order Flexibility – ability of vendors to propose “unpriced CLINs” in task orders – reduces/eliminates base contract modifications CNX II is complementary to Networx Task Orders can be fixed price or T&M Access to Secret, Top Secret & TS/SCI cleared personnel Customer choice of Direct Order or using GSA Assisted Acquisition

Federal Acquisition Service C ONNECTIONS II Supply Chain Risk Management  Creating a track-able and traceable supply chain  Utilizing qualified suppliers  Verifying genuine ICT (Info and Comm Technology) products - not counterfeit or illegally modified  Proper labeling of remanufactured or repaired products  Valid licenses for products  Tracking standards (NIST)

Federal Acquisition Service C ONNECTIONS II Sustainability  Helping agencies meet government energy goals  Designing a working environment that requires less energy, is less toxic, with less waste (LEED, EPEAT)  Solution longevity - more time to replacement - extended warranties  Recycle (Demanufacturing) and Reuse  Standards (ISO Environmental Management) – make our processes and operations more efficient  Renewable or alternative energy options

Federal Acquisition Service Connections II Complements Network Services Contracts to Provide Overall Communications and Network Focused Solutions 10 Communications and Networking ● Planning ● Design ● Integration ● Transition Building/Campus Facility Preparation ● Cabling/Wiring ● Trenching ● Power Systems ● Construction Operations, Administration, and Management ● Network Monitoring ● Management ● Repair Customer Service and Technical Support ● Help Desk ● Web Design ● Back Office Support Network Services Contract Portfolio Connections II CNX II Solution Development and Integration Capability Resources Within CNX II Contract (Equipment and Labor) Other GSA Contracts (i.e., SATCOM II, Regional Contracts) Networx

Federal Acquisition Service 11 Skill Sets Examples  Consultants  Engineers  Integrators  Analysts  Developers  Technicians  Specialists

Federal Acquisition Service 12 Examples of Support Services Acquisition Support Inventory Management Configuration Management Assessment Billing and Account Management Help Desk Operations Network Management Maintenance Installation and Testing Customer Service Disaster Recovery Network Security

Federal Acquisition Service 13 C ONNECTIONS II – A Networx Transition Tool  CONNECTIONS II can enhance your Networx transition planning effort  CONNECTIONS II can provide: Equipment : additional end user modems, phones, PBXs, switches, firewalls, servers, routers, intrusion detection Manpower : transition management, support personnel, qualified technicians Solutions : transition planning-execution-documentation- design of integrated contractor services

Federal Acquisition Service 14 CONNECTIONS II - Transition Functions  Pre-Planning Inventory validation, technology analysis  Strategy Organizational scheduling and communications Architecture alternatives Transition planning – orders and disconnects  Transition Coordination Site surveys, cutovers, reporting, billing verification

Federal Acquisition Service 15 C ONNECTIONS II as an Integrator  CONNECTIONS II can be used as an Integrator to: Coordinate with access, transport, and equipment vendors Monitor end to end performance –Time to repair, downtime, meeting service levels –Supply agency with real-time insight into measures Coordinate trouble handling/definition Look for trends in performance Act as single POC with all involved contractors –Propose procedures to address problems Report / Recommend / Develop business cases / Return on Investment (ROI) analysis  Might use Networx for IXC, MAA for local access/transport, Schedule 70 for equipment (or other combinations)

Federal Acquisition Service 16 C ONNECTIONS II Prime Contractors C ONNECTIONS II contractors can add sub-contractors at any time Please see for contractor contact information A&T SystemsGeneral Dynamics Information Technology American Systems Corp.Government Telecommunications Inc APPTISHarris IT Services AT&T Technical ServicesHP Enterprises Services Avaya Government SolutionsNetcom Technologies, Inc. BAE Systems Information SolutionsNextira One Federal dba Black Box CiberQwest Government Services dba Century Link QGS Concert TechnologiesScience Applications International Corp - SAIC EPS Corp.The Centech Group, Inc. FutronVector Resources Verizon Federal

Federal Acquisition Service 17 HOW AGENCIES MAKE BUYING DECISIONS  Timeframe to Procure Can you get what you want when you want it?  Price (Best Value) Can you get quality at a competitive price?  Reliability & Credibility of Contractors Will you have access to best performing contractors? Source: GSA FAS Blueprint Survey

Federal Acquisition Service 18 CUSTOMER SUCCESSES  Top Customers  Successful Projects

Federal Acquisition Service 19 Top Customers in Connections I 1. State Department 2. Army 3. Veteran Affairs 4. General Services Administration 5. Air Force 6. Navy 7. Social Security Administration 8. Agriculture 9. Justice 10. Homeland Security 11. Transportation 12. DOD 13. Federal Trade Commission 14. Treasury 15. Health and Human Services

Federal Acquisition Service 20 Customers Won with C ONNECTIONS  State Department Operate, manage, maintain existing domestic Enterprise Telecommunications network Umbrella task order

Federal Acquisition Service 21 Customers Won with C ONNECTIONS  General Services Administration Maintenance & support of 26 PBX switches throughout Region 9 (California, Nevada, Arizona, Hawaii, Pacific territories) Approximately 62% cost savings over 5 years Task was issued, awarded and implemented in approximately 3 months

Federal Acquisition Service 22 Customers Won with C ONNECTIONS  Federal Trade Commission Awarded a 5 year CONNECTIONS task order CONNECTIONS Category 2 award Manage a centralized service call center, supporting several locations Provide on-site end user support to several locations

Federal Acquisition Service 23 HOW TO BUY FROM C ONNECTIONS II  Procurement Process  Hot Topics CONNECTIONS II and Performance Based Contracting CONNECTIONS II and “Unpriced items”  Tools and Resources

Federal Acquisition Service 24 C ONNECTIONS II Procurement Process  Ordering Contracting Officer (OCO) Ordering Options Self-service Assisted-service Note: Delegation of Procurement Authority (on-line, like Alliant)  Gather requirements  Develop Delivery Order / Task Order Request (BOM, SOW or SOO) & other required acquisition documents  Ensure “Fair Opportunity” throughout the process  Negotiate as needed  Issue order  Manage delivery

Federal Acquisition Service 25 Performance Based Contracting  Standards of performance (indicators): Indicators by which a contractor’s performance is measured  Service Level Agreements (SLAs): Baseline indicator levels used to evaluate quality of service  Incentive arrangements: Incentives are offered based on whether the contractor’s delivery is meeting the SLAs Intended to ensure that required performance quality measures are achieved and that total payment is related to the degree that services performed meet contract Standards. Note: Refer to Section 37.6 of the FAR for a more detailed description of Performance Based Contracting.

Federal Acquisition Service 26 Unpriced Items and C ONNECTIONS II  Under the CONNECTIONS II contract unpriced items were anticipated and are allowable. Information on proper use of unpriced items is discussed in Section G.3.1(e) of the contracts. General Information: On individual task and delivery orders, unpriced items need to be evaluated on an individual item basis and labeled appropriately Unpriced items will be governed by the same terms and conditions of the contract as CONNECTIONS II CLIN items Maximum allowable amounts will be established by task order as outlined by the OCO

Federal Acquisition Service 27 Web Tools  CONNECTIONS II CLIN Checker Verify pricing Advanced version  CONNECTIONS II Management Reporting System (GWAC MM) Contractor reports awards Provide feedback on accuracy

Federal Acquisition Service 28 C ONNECTIONS II One-Stop-Shop Website  Key Information on Portal FAS Points of Contact Industry Partner Points of Contact CONNECTIONS II Contract Delegation of Procurement Authority for OCOs Roles and Responsibilities Fair Opportunity Guideline Statement of Work (SOW) Examples Contractor Addresses for Orders Gateway to CONNECTIONS II Clin Checker Website:

Federal Acquisition Service 29 C ONNECTIONS II Summary  Telecommunications infrastructure contract  High degree of flexibility and customer choice  No project too big or too small  Equipment, Services and Solutions driven  21 prime contractors and their subs  GSA value add with assisted service  Task Order driven - enhances competitive process  Dovetails well with GSA transport contracts 

Federal Acquisition Service 30 Thank you for your interest and participation!  CONNECTIONS II is:  Telecom in buildings and campuses  Pre-competed high qualified contractors  Flexible, easy to use, customer choice Please remember:   Website:  Website:  Phone: For more information contact:

Federal Acquisition Service 31 Questions?