1. Federal Acquisition Service U.S. General Services Administration Lori Herrera Contracting Officer GSA Southwest Supply Operations Center June 21-22, 2015 Schedules 66/84 June 21-22, 2015 Schedules 66/84

2. Federal Acquisition Service GSA Global Supply Southwest Supply Operations Center  Spending by Schedule for last year Schedule 66 $1.5 million Schedule 84 $18 million 2

3. Federal Acquisition Service 3 Multiple Award Schedule (MAS) Program FBIDept. of Energy GSA Global Supply Schedule 66 - $1.5 million Schedule 84 - $18 million Nuclear Regulatory Commission Dept. of Defense U.S. Border Patrol State and Local Government

4. Federal Acquisition Service Multiple Award Schedule (MAS) Program Obtain your MAS contract working with your MAS Contracting Officer 4

5. Federal Acquisition Service Buyer from a Customer Agency e-Buy Contracting Officer for a Specific Requirement 5

6. Federal Acquisition Service First step in any procurement: Priorities for use of Government supplies (FAR 8.002) (1)Supplies i.Agency inventories ii.Excess from other agencies iii.Federal Prison Industries, Inc. (UNICOR) iv.Supplies which are on the Procurement List maintained by the Committee for Purchase from People who are Blind or Severely Disabled v.Wholesale supply sources, such as stock programs of the GSA (GSA Global Supply), DLA or VA vi.Mandatory use Federal Supply Schedules (nonexistent) vii. Optional use Federal Supply Schedules; and viii. Commercial Sources 6

7. Federal Acquisition Service GSA Global Supply Southwest Supply Operations Center  8.002(1)(v) Wholesale supply sources, such as stock programs of the GSA (GSA Global Supply), DLA or VA  National Stock Number (NSN) Items - Will have an Item Purchase Description (IPD) describing the salient characteristics  Make sure your quoted items meets the salient characteristics of the IPD & include a technical description of your item with your quote  8.002(1)(vi) Optional use Federal Supply Schedules  Conducts procurements on behalf of customer agencies 7

8. Federal Acquisition Service How Customers Order from Multiple Award Schedule Contractors  GSA Advantage (customer can click-and-buy and the order comes directly to you)  GSA e-Buy (Procurement is competed and you must provide a quote in order to be considered for award) 8

9. Federal Acquisition Service GSA Advantage! – Your Best Tool  Your first face to the customer  Keep it updated  Post pictures whenever possible  Include salient characteristics of product  Include OEM part number 9

10. Federal Acquisition Service GSA Advantage! - Customer Concerns/Complaints AVAILABILITY & ORDERING ISSUES Difficult to Find Products Discontinued Models/Items No Longer Available Limited Product/Service Descriptions Price and/or Quantity Not Clear – Based on Product/Service Descriptions/Photos No Photo/Picture Available 10  Difficult to find products  Limited Product/Service Description  No Photo/Picture Available  Minimum order amount too high  No Response to Emails/Phone Calls – Email Address Incorrect

11. Federal Acquisition Service GSA eBuy  www.gsa.gov/ebuy www.gsa.gov/ebuy  Online Request for Quotation (RFQ) Tool  Interactive Application – Communication of requirements and quotes via web and e-mail  Streamlines acquisition process  Fast and easy to use 11

12. Federal Acquisition Service Helpful Hints -- Ask questions BEFORE the RFQ closes (i.e. questions about salient characteristics or if closing date can be extended) -- Respond by the closing date and time -- Pricing must be at or below MAS list price -- provide a copy of your approved MAS price list with applicable items highlighted -- Read to see if open-market items will be accepted 12

13. Federal Acquisition Service Helpful Hints (continued) -- Form Contracting Teaming Agreements with other Schedule vendors to provide a total solution with MAS Pricing -- Clearly outline responsibilities (i.e. installation, warranty, payment, etc.) -- Clearly indicate which MAS contract the items are under -- Provide the technical documents as a separate attachment 13

14. Federal Acquisition Service Helpful Hints (continued) -- If Travel is authorized, then provide a price breakdown of the following: - Number of travelers - Number of work hours required to perform the work - Airports (To and From) - Number of hotel rooms and the nightly rate - Per Diem will be based on rates published by GSA (CONUS) or DoD (OCONUS) 14

15. Federal Acquisition Service Helpful Hints (continued) -- If end item is made up of components, then provide a price breakdown listing - Component by part number - MAS price of component - Quoted price for current procurement 15

16. Federal Acquisition Service Helpful Hints (continued) -- If sole source procurement, then provide - Invoices (preferably 2) showing price of item for different customers - Any previous awards resulting from competition for this item -- Open-Market Freight or Equipment Rental - Include quotes from freight companies to support pricing - Include quotes from local forklift/dumpster rental 16

17. Federal Acquisition Service You’ve Received the Award – Now What?  Meet the delivery schedule  Deliver IAW terms and conditions of order/agreement  Inform CO immediately of any problems  Furnish shipment tracking information, if requested  Submit invoice in timely manner  Follow-up with customer  Agree to changes only when you are dealing with the CO that placed the order – Only the CO has the authority to modify order 17

18. Federal Acquisition Service POINT OF CONTACT: Lori Herrera 817.850.8388 lori.herrera@gsa.gov Lorene Clerihew 817-850-8251 lorene.clerihew@gsa.gov 18