Communication Skills.

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Presentation transcript:

Communication Skills

Pre Game-Warm Up Make a list of different ways people communicate.

The Importance of Communicating Communication skills don’t just happen… You will need to practice! Communication can start and keep relationships strong Communication helps people grow closer (shared interests…) Communication is vital to many areas of your life ( school, work, families, relationships)

Practicing Communication Skills What is communication? What is body language and why should I care? How can I communicate better? Identify ways of being a good listener Communicate using “I messages”

What is Communication? Communication: The exchange of thoughts, feelings, beliefs, and wants between two or more people. Good communication is not only about getting a message across successfully, it is also about being able to listen to the messages that you hear. Just talking to someone does not guarantee good communication the listener may be daydreaming, speaker too fast, It’s a skill to be learned and practiced

How you say something is as important as WHAT you say. Non Verbal (without words) How you say something is as important as WHAT you say. Tone of Voice Facial expressions Body Language posture Gestures TV Muteed figure it out; people talking with hands moving may reveal clues; Tone: you may sound angry w/o realizing it. Then you may risk sending a MIXED MESSAGE

What are Mixed Messages? Sometimes verbal and non verbal messages can send two different messages. For that reason, be aware of the non verbal messages you send= MIXED MESSAGES: occur when your words say one thing but your body language says another. (i.e. “sorry” while grinning) What does that tell the other person? What are some other examples of a mixed message?

You Message/I Message You Messages: A statement that presents a situation that blames someone else. And usually is aggressive in nature. “You can’t do anything right!” I Messages- A statement that presents a situation from the speaker’s personal feelings/viewpoint: “I’m mad because I wanted to work on the project together”

Effective Verbal Communication Speaking Skills Listening Skills Be clear Active Listening Use “I messages” Pay attention Stay Calm Use correct BL Stick to the point THINK first Choose the right time/place Ask open Questions Be aware of tone and your BL Calm- louder not better, unheard not settled. Stick to the point-think through1st. Time place= no hurries or busy find quiet little interuption. BL=eye contact show sincere

What is Active Listening? Active Listening is hearing, thinking about and responding to the other person’s message. More Listening Tips! Concentrate on what the other person is saying. Don’t be thinking about what you are going to say next or interrupt. Nod your head to show you are listening- give feed back”(then what happened?” Let the person finish speaking! Stay calm- even if you’re hearing something you don’t like Keep an open mind; Listen even if you disagree accept that others won’t always think the same way you do. TV distraction, frustrating only means something if the person actually receives it.

Partner A: Leave the room, and be respectful of other classes in the hallway please!

Partner B: While they are telling you story, look at the clock, tie your shoes, don’t talk fiddle with your paper. Roll your eyes…in other words don’t pay attention!

Partner B: Leave the room, and be respectful of other classes in the hallway please!

PARTNER ‘A’ Listen attentively. Make eye contact. Nod head approvingly. Lean forward. ask open ended questions such as, ’then what happened?’ ; “how did that make you feel?”

Partner B: Leave the room, and be respectful of other classes in the hallway please!

Communication Skills: PRACTICE: Partner A: Describe in full detail, your last family vacation- where you went , who, fun? Why… Partner B: Describe your most proud or embarrassing moment thus far in your life.

PARTNER ‘B’ Describe your most proud or embarrassing moment thus far in your life.

Video Clips Non Verbal http://www.youtube.com/watch?v=VfDWQG4 7pAQ http://www.youtube.com/watch?v=ZwiNFcgh rks Verbal http://www.youtube.com/watch?v=D5hMN_X kPQA