Rock redesigning redesigning an interface for a office printer multi-purpose office printer/scanner/copier Me Amadeus

goals  to design an interface accessible to everyone, regardless of background  to reduce frustration and improve efficiency of the user experience  to meet user needs, values, and goals simplicity intuitiveness functionality accessibility balance

personas David Horne “cautious office veteran” Melissa Ferguson “the professional intermediate” Chris Hughes “the inexperienced technologist”

personas Office Experience Printer Experience Technological Ability “cautious office veteran”“the professional intermediate” “the inexperienced technologist” LOW HIGH

scenarios 1. ing a document to yourself 2. Copying a 2-sided document in black-and-white and color 3. Making stapled, collated copies 4. Printing multiple pages on 1 sheet 5. Copying to non-standard colored paper

design Balance of available features and required tasks Balance of simple design and clarity “I need to make a basic copy.” lots of advanced features! IMAGE BRIGHTNESS ADJUSTMENT OPTIONS

design

Default Copydesign

design Status Bar

design

design Menu Selection

Advanced Menudesign

default design

design adding recipients

demo click.

lessons  How to find an appropriate balance  Design for 80%  Listen to users  Be consistent