Presentation Skills

Fact Nobody is a born speaker

Communication Process SenderReceiver Message Medium

Sender-Receiver Model Receiver: – Receive the message – Decodes the message – Assigns thoughts/feelings – Encodes a response – Sends a Feed-back Sender: – Initiates thoughts/feelings – Encodes it into words – Transmits it – Receive the Feed-back

Listening is Difficult Question: How can you overcome the problem of listening? Answer: You must learn to distinguish clearly between the written word and the spoken word Don’t be a writer, be a speaker

Communication Importance The majority (70%) of your perceived ability comes from how you communicate & not from what you know (30%). 30 % 70 %

Active Listening Listening Importance / usage:

Presentation It is ….………………. It is a Mind to Mind Communication

Presentation Definition It is not ….………………. It is not filling in empty heads of the audiences

Presentation Definition Otherwise, ….………………. Otherwise, the message will not get across

Presentation Types.  Informing  Convincing  Entertainment  Motivation Presentations can be a combination between the four  Informing  Convincing  Entertainment  Motivation Presentations can be a combination between the four

Presentation Steps  Preparation / Planning  Preparation / Planning  Presenting / Delivering  Presenting / Delivering  Follow-Up / Feed-back  Follow-Up / Feed-back

Preparation & Planning Fail to prepare is equal to prepare to fail F a i l t o p r e p a r e i s e q u a l t o p r e p a r e t o f a i l

T he 9 P`s Rule: P rior Proper preparation prevent poor performance of the person putting on the presentation. Prepare yourself

i. Analyze the Audiences: a) Audience Types: b) Audience Knowledge & Experience: Audiences types & knowledge are the main factors to determine the level of details in the presentation. In case you have a mix of types & knowledge's, you have to prepare a moderate presentation. Analyze the communication Environment

i. Opening & Introduction: Ice Breakers – Attention grabber Greeting Rules State Objectives Announce the length (timing) Say when/where do you want questions State main points to be explored ii. Body & Content: Topics iii. Summary & Closing: Summary Questions Closing Statement (Question – Story) Select & organize the information (Structure)

Rule of 7 For Slides or Overheads, do not use more than 7 words on 7 lines. Select & organize the information (Structure)

i. Opening & Introduction: Tell them what you will tell them. (10 – 15 %). ii. Body & Content: Tell them. (80 – 70 %). iii. Summary & Closing: Tell them what you had told them. (10 – 15 %). Transition Select & organize the information (Structure)

Tell, Tell, Tell  Tell them what you are going to tell  Tell them  Tell them what you told them

Capturing Attention

Elements of Dynamic delivery: Body Language Elements: i. Posture. ii. Movement. iii. Gesture. iv. Eye Contact. v. Facial Expression. vi. Avoid Personal Destructors. (keys, pens,…). Body language (visual communication)

Volume. Speed. Appropriate Language. Clarity. Silence Management. Inflections. Avoid Personal Destructors. (Uum, Aaa,….). Voice Management

What attributes are required for your voice ? V olume  V olume  C larity  V ariety

Rehearsal & information retaining We generally can retain: Of what we READ. Of what we HEAR. Of what we SEE. Of what we SEE & HEAR. Of what we DISCUSS / SAY with others. Of what we DO / EXPERIENCE Of what we TEACH / PRESENT to others. 10 % 20 % 30 % 50 % 70 % 80 % 95 %

Example for the Mind Maps

Stress Management Causes of Stress in the presentations: Fear of Unknown. Being unprepared. Inexperienced. I will have a silly / funny looking. I can`t. Audiences will fell boring. PC/tools will be down. I will forget. I had bad experiences / memories. All audiences will keep looking on me. Shyness – Embarrassment. Where is my voice

Always keep smile

How can I become successful presenter Practice Practice Practice Practice Practice Practice Practice Practice Practice Practice Practice

Researching your Audience  Why are they there?  What do they expect?  What do they want or need?

Questions regarding audience’s information and knowledge  How much do they already know about the topic?  How much do they want to know?  How much do you want them to know?

Questions regarding audience’s background  How many will be present?  What is their position/occupation/title?  What is their education/culture?  What is their age group?  What is their gender? (male/female)

The Great Truth Everyone suffers from nerves Everyone is frightened of looking foolish

How to deal with Someone doesn’t share any activity -ask him simple question. -ask all people the same question

How to deal with Ramblers RamblersRamblers are people who do not ask a direct question, but give a long speech insteadare people who do not ask a direct question, but give a long speech instead

End on a positive note Don’t make it sudden Don’t include any new material in the close The Close

A lot of thanks for your attention