Where Do I Start? Paul Hawking

@ V ictoria U niversity SAUG Melbourne 2011 SAP University Alliance Program (UAP) SAP Academic Program Director Research Industry Reports Best selling author ERP Systems and Business Intelligence Visiting Professor University Background SAP Mentor 22 SAP million users 2.5 million SAP Community Network members 6,000 active contributors 120 SAP Mentors 1 academic Teach Academics Develop curriculum Top 10 Most Influential SAP People SAP Presenter Design Events Advisor Past Chairperson SAP User Group

@ V ictoria U niversity SAUG Melbourne 2011

@ V ictoria U niversity SAUG Melbourne 2011

@ V ictoria U niversity SAUG Melbourne 2011 Be Curious!

@ V ictoria U niversity SAUG Melbourne 2011

@ V ictoria U niversity SAUG Melbourne 2011 Unconscious Incompetence You don’t know what you don’t know Complete lack of knowledge and skills in the subject Lack of Skills + Level of Confidence > abilities

@ V ictoria U niversity SAUG Melbourne 2011 Conscious Incompetence You know that you don’t know much There are skills you need to learn Maybe shocked to realise that there are others who are more competent than you As you realise your ability is limited your confidence drops Uncomfortable period as you learn new skills when others are more competent

@ V ictoria U niversity SAUG Melbourne 2011 Conscious Competence You know what you know You acquire new skills and knowledge You apply your skills and knowledge and gain confidence You work on improving these skills and knowledge.

@ V ictoria U niversity SAUG Melbourne 2011 Unconscious Competence You don’t know that you know Your new skills become habits You perform tasks without conscious effort Peak of confidence and ability

@ V ictoria U niversity SAUG Melbourne 2011

@ V ictoria U niversity SAUG Melbourne 2011 Business Performance = Business Processes + People + Tools

@ V ictoria U niversity SAUG Melbourne

@ V ictoria U niversity SAUG Melbourne 2011

@ V ictoria U niversity SAUG Melbourne 2011

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@ V ictoria U niversity SAUG Melbourne 2011 Resources Communities SAP Australian User Group (SAUG) American SAP User Group (ASUG) SAP Community Network (SCN)

@ V ictoria U niversity SAUG Melbourne 2011 Resources Events SAP Australian User Group (SAUG) SIG Plenary Summit American SAP User Group (ASUG) Annual Conference Webinars SAP World Tour Sapphire TechEd Event Resources Private Eventful Management InsideSAP

@ V ictoria U niversity SAUG Melbourne 2011 Resources Bloggers SCN SAP Mentors Analysts Jon Reed (JonERP.com, JD-OD.com); Dennis Howlett (Irregular Enterprise); Cindy Jutras (Mintjutras.com); BlueFin

@ V ictoria U niversity SAUG Melbourne 2011 What I have discovered

@ V ictoria U niversity SAUG Melbourne 2011

A journey of 1,000 miles starts with 1 step.

@ V ictoria U niversity SAUG Melbourne 2011 Paul Hawking SAP Academic Programs Director School of Management and Information systems Telephone: Mobile: Paulhawking #SAPVU