National Capital Special Operations Symposium Nov 14, 2012 John Saunders, President - Saunders Enterprises & Emergency Management Consulting President, IAEM-Canada

The World – She’s a-chang’in Increase in number and severity of natural events Potential for Man-Made – Unintentional or otherwise Civil Unrest Technology

Global Challenges & Changing Philosophies  2004 Tsunami  Haiti  Earthquake  Cholera Response

2004 Tsunami

NPA W.C.D.O World Vision DOS/PRM USAID/OFDA US Gov’t ADRA Danish Gov’t MSF Mercy Corps CWS JCC Federal/State/Local Elected Officials United Nations WFP OCHA UNHCR,UNICEF, UNDP Oxfam Local Agencies Peace Corps DFID Gov’t UK ACF CARE CRS Local Authorities IRC Save the Children MDM ECHO Indigenous NGO’s German Gov’t *This chart represents a small fraction of NGO’s/implementing partners and will change with each disaster *Slide adapted from USAID/ Office of Foreign Disaster Assistance RC/RC Societies JRC ARC GRC DRK BRC ACT RedR

2010 Haiti Earthquake

2010 Haiti - Cholera Response

Collective Challenges & Guiding EM Principles

Principles of Emergency Management Progressive Integrated Risk-driven Collaborative Coordinated Flexible Professional Comprehensive

Emergency Management Algebra E + E + A = C Collaborative

Emergency Management Algebra Emergencies + E + A = Catastrophes E + E + A = C Collaborative

Emergency Management Algebra Emergencies + E + A = Catastrophes

COLLABORATIVE... Emergencies + Egos + Agendas = Catastrophes E + E + A = C

COMPREHENSIVE "All Stakeholders" -- Effective emergency management requires close working relationships among all levels of government, the private sector, and the general public

INTEGRATED.... Emergency Managers ensure unity of effort among all levels of government and all elements of a community

FLEXIBLE... Flexibility demonstrated?:  “We’ve always done it this way”  “Damn students take a course and think they know better than me how to do things”  Social Media  Risk Communications

Lessons Observed - Communication What communication, with who and how? Each other: Integrated ops and daily briefing with all responding parties Elected Officials Impacted Residents – Minimum 2 per day initially Rest of Community TOPOFF Exercise

Lessons Observed After Action Reports, reviews Exercises – Exercise to fail not to make your team or council feel good - If everything went well, it was likely a poorly designed exercise

Lessons Observed Ray Nagin – Mayor – New Orleans Attawapiskat – Talk about political!!

Attawapiskat

Summary EGOS/AGENDAS = Bad Work together not for efficiency but for how best to take care of the people This is how we all will be judged Partnerships Look beyond the comfortable

IAEM - International Association of Emergency Managers 5,000 + Members around the world, including Asia, Europe, Africa, Australia, United States and Canada Our Mission is to advance the profession by promoting the principles of emergency management; to serve our members by providing information, networking and professional development opportunities; and to advance the emergency management profession.

IAEM - International Association of Emergency Managers IAEM - Conferring body of two valued professional designations CEM – Certified Emergency Manager AEM – Associate Emergency Manager Access to FEMA Courses

Questions/Discussion? John Saunders