VC Smart Mail Save time and money by managing all of your posted letters through VC Smart Mail No printing, no stuffing and no stamps!

VC Smart Mail  VC Smart Mail is a fully secure online solution, managed via Voice Connect’s Communications Portal so there are no hardware installations.  You create and send all of your letters via your PC desktop. No printing, no stuffing and no stamps!  To use VC Smart Mail, simply upload a letter as a word document or PDF, enter single addresses or upload your addresses via an Excel/CSV file, select your printing options, preview your mailing and send.  The software works by inputting the address within an identified area within the letter. The letters are produced using the latest printing and enclosing technology combined with envelope sorting equipment.

VC Smart Mail Benefits of VC Smart Mail... Save money; Frees up hours of staff time; Increase efficiency; Improve service for patients; Secure; No hardware installations; No sign up fee! You can use VC Smart Mail for almost anything, and it is extremely effective for mass mailings, patient appointment confirmations and reminders, newsletters and healthcare campaigns.

VC Smart Mail The VC Smart Mail software is FREE and operates as a pay-as-you-go service. The price includes paper/envelope, printing and postage. Printing Options... Black printingColour printing One side printed38.4p48p Each additional sheet printed one side 9.6p13.2p Printed on reverse3.6p6p Overseas mail - Charge based on weight Unknown address look-up surcharge - 12p per letter 1 st Class (up to 14 sheets) - add 28p per letter Prices based on current Royal Mail pricing, correct as of March 2012, subject to change. All prices exclude VAT

VC Smart Mail (Step 1) 1. Enter your account number and password to login.

VC Smart Mail (Step 2) 1. You can see how much credit you currently have in your account and you have the ability to add more credit if required. 2. Select Send SmartMail to send your letter(s).

VC Smart Mail (Step 3) 1. Select Create New Mailing. 2. If you have already started a mailing but have not completed the process, you can continue your mailing.

VC Smart Mail (Step 4) 1. Select the option you require (in this example we are sending to a group of addresses). 3. Select NEXT to continue. 2. Select CANCEL if you do not want to continue.

VC Smart Mail (Step 5) 1. Select browse to upload your address file. 2. Complete/ select options as required. 4. Select NEXT to continue. 3. At any point you can select BACK to go back a step.

VC Smart Mail (Step 6) 1. Select your printing options as required. 2. Select NEXT to continue.

VC Smart Mail (Step 7) 1. Select how you want the contact name displayed in the letter(s). 2. Select your dispatch date options. 3. Complete an address prefix if required. 4. Select NEXT to continue.

VC Smart Mail (Step 8) 1. Select upload a letter OR select use existing letter if you have previously stored a template. 2. You can select the order in which your templates will be placed in the envelope, remove documents and download documents. N.B. Step 9 will depend on the selection you make in this step.

VC Smart Mail (Step 9, option 1) If you have selected use existing letter from template bank in step 8, you will see this screen Your stored template(s) will be listed here. Select (left click) the template(s) you want to include (they will highlight blue). 3. Select add to mailing to continue. 2. You can delete stored templates.

VC Smart Mail (Step 9, option 2) If you have selected upload a letter/ brochure in step 8, you will see this screen Select browse to upload your document. 2. You have the option to save this template for future mailings. 3. Select upload to continue.

VC Smart Mail (Step 10) 1. Your template(s) or uploaded letter(s) are now shown here. 3. Select NEXT to continue. 2. Use options as required.

VC Smart Mail (Step 11) 2. Select NEXT to continue. 1. Select options as required.

VC Smart Mail (Step 12) 2. Select submit for price and proof to continue. 1. Here is a summary of your chosen options. If you need to change any of these options, select BACK. The below screen will be displayed whilst your price and proof is being generated...

VC Smart Mail (Step 13) 4. Press SEND when you are happy with your letter. 3. Edit your mailing to make any changes. 1. You can view your full letter as a PDF. 2. Add credit to your account via credit card if required. This is the final proof screen where you MUST check your letter before sending...

VC Smart Mail (Step 14) 2. Select here to start or complete another mailing. Your letter has now been sent You can view all of your sent items here.

Example letter:

Useful documents... We have a Site and Security document, which details further information regarding the security of data. We have also put together a Frequently Asked Questions (FAQs) document to try to answer all of your queries. If you do not have a copy of either of the above documents then please ask us to send one to you. Thank you.