Agenda Presentations Gender issues in business communication
Gender and communication Behavior and interpretation: male vs. female Tone of voice, speed of delivery, volume Turn taking Conversational “rituals” (exchanging compliments, avoiding conflict, minimizing boasting) Use of pronouns Asking questions Level of directness
Gender and communication Read the brief case and individually write down what you would do Get into a small group with at least one person of the opposite gender Discuss how you responded to the situation Do you think gender influenced responses to the situation? If so, how?
Gender neutral language Pros and cons (Is it just “PC”?) Practical considerations Suggestions and exercise
Final due dates Final report due 4/17 Optional revision due 4/17