Understanding and Managing Self Kamal Nayan pradhan Sheetal Moktan 9/25/2019

Agenda Understanding self Creating self awareness Dimensions of self awareness Self management techniques SelfAwareness 9/25/2019

“He that would govern others must first master himself” - Messinger Understanding Self “He that would govern others must first master himself” - Messinger SelfAwareness 9/25/2019

Self Management Pre requisite of a good manager/leader Self awareness improving performance Managing social and family relations Self awareness Emotional competencies Time management Effective communication Managing Self 9/25/2019

“Knowing yourself is the beginning of all wisdom” Self Awareness “Knowing yourself is the beginning of all wisdom” – Aristotle “When you are self-aware, you can see where your thoughts and emotions are guiding you. Developgoodhabit.com SelfAwareness 9/25/2019

Self-awareness Individuals who have high self-awareness are: able to conduct accurate self-appraisals, self-confident, perceive situations accurately, and willing to take risks for what they believe to be right. Managing Emotions 9/25/2019

Paradox of Self-Awareness Individuals cannot improve themselves or develop new capabilities unless and until they know what level of capability they currently possess Individuals avoid new self-knowledge and resist acquiring information in order to protect their self-esteem or self-respect SelfAwareness 9/25/2019

Creating Self Awareness Self Assessment SelfAwareness 9/25/2019

Dimensions of Self Awareness Attitude toward Change Values Emotional Intelligence SelfAwareness 9/25/2019

Emotional Intelligence Capacity for understanding one’s own feelings and the feelings of others, for motivating self, and for managing emotions effectively in relationships. SelfAwareness 9/25/2019

Emotional Intelligence Essential in effective leadership, has a direct impact on work performance Research at the Center for Creative Leadership has shown that the primary cause of executive turnover was individual deficiency in the area of emotional competence Managing Emotions 9/25/2019

NEPAL ADMINISTRATIVE STAFF COLLEGE Understanding self emotions Understanding self emotions NEPAL ADMINISTRATIVE STAFF COLLEGE Emotional Intelligence Framework Understanding others emotions Self awareness Self awareness Social awareness Self management Relationship management Building interpersonal relationship Managing emotions Managing Emotions 9/25/2019 EVALUATION CRITERIA - 2070

Components of Self Awareness Emotional Self-Awareness - recognizes one’s emotions and their effects. Accurate Self-Assessment - knowing one’s strengths and limits. Self-Confidence - a strong sense of one’s self-worth and capabilities.- SelfAwareness 9/25/2019

Emotional Self-Awareness how one’s bodily sensation and emotions oneself Impacts allows to understand others Emotional Self-Awareness environment SelfAwareness 9/25/2019

Accurate Self Assessment Known to self Not known to self Open Blind Known to others Hidden Unknown Not known to others Managing Emotions 9/25/2019

NEPAL ADMINISTRATIVE STAFF COLLEGE Self Management Self Awareness Social awareness Self management Relationship management Self Management Managing Emotions 9/25/2019 EVALUATION CRITERIA - 2070

Self Control – Managing Emotion Things to be considered Understanding individual emotions, control emotional reactions, recognize how the emotions affect individual’s actions and the actions of others Managing Emotions 9/25/2019

Some Hard-to-Handle Emotions Anger Feeling down Worry Hard-to-Handle Emotions Frustration Dislike Research by Professor Cynthia Fisher SelfAwareness 9/25/2019

Reasons of building frustration a lack of resources impacting ability to perform well limited promotional opportunities that make feel employee stuck in a job a difficult manager who ignores suggestion for a process improvement SelfAwareness 9/25/2019

Reasons for worrying hearing a new downsizing rumor finding out a new manager is going to lead the team being assigned to a new project or area of responsibility learning the company may merge with another company SelfAwareness 9/25/2019

Reasons for getting angry being disrespected or treated unfairly feeling violated, threatened or attacked being interrupted when trying to achieve a goal being over-worked and underpaid having troubles in personal life SelfAwareness 9/25/2019

Reasons for feeling down You are in the wrong job Feeling powerless or hopeless SelfAwareness 9/25/2019

Reasons for dislike a demanding boss who rarely thanks or appreciate employees for a job well done a boss/colleague/junior/customer who speaks rudely SelfAwareness 9/25/2019

Ways to manage emotions at work Recognize emotions in their early stages, before they feel out of control Allow yourself to deal with difficult feelings in appropriate ways Give appropriate feedback to clear the air Pay attention to your overall physical and psychological health Choose someone you trust who knows you well enough to give you honest feedback SelfAwareness 9/25/2019

Relationship management Social Awareness Self Awareness Social awareness Self management Relationship management Social awareness Empathy Managing Emotions 9/25/2019

Empathy about understanding other people. ability to hear and understand accurately unspoken or partly expressed thoughts, feelings, and concerns of others. People can appreciate not only what people are saying but also why they are saying it. Managing Emotions 9/25/2019

Relationship Management Self Awareness Social awareness Self management Relationship management Relationship Management Managing Emotions 9/25/2019

Building Relationship Know the relationship boundaries and expectations Use appropriate self-disclosure Keep confidences Be enthusiastic Listen more and talk less Managing Emotions 9/25/2019

Values Choose between alternatives, assumptions about the nature of reality Learned early, continue to develop Drive choices and behavior Differ based on culture and environment SelfAwareness 9/25/2019

Attitude Towards Change The ability to process information is at least partly constrained by the fundamental attitude about change. Two major dimensions Locus of control Tolerance of ambiguity SelfAwareness 9/25/2019

Self assessment Result SelfAwareness 9/25/2019

Two Types of Personal Values Terminal Comfortable life Exciting life World at peace World of beauty Equality Family security Instrumental Ambitious Capable Cheerful Clean Courageous Forgiving SelfAwareness 9/25/2019

Thank you SelfAwareness 9/25/2019