Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 1/66 Lesson 20a Using Wireless Laptop Computers

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 2/66 Quick Contents About the wireless laptops.…….…………………...77 Checking out a wireless laptop……..…..……..….3939 Checking in a wireless laptop.………………...… Troubleshooting….……………………………….…6363 Total slides: 66

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 3/66 Acknowledgements … to Greg Riggs especially, and to everyone else who contributed to the building of this lesson module

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 4/66 Where you are in the instructional sequence General Context of Student Assistant Library Work L1 Your Learning Experience as a Student Library Assistant in Circulation Services at Evansdale Library / Assess / Discuss L2 Performance Expectations for Student Assistants / Assess / Discuss L3 Library Resources / Assess / Discuss Maintaining the Integrity of the Physical Collections L4 A Virtual Tour of the Library / Assess / Discuss / Task Perf. 1 / Assess / Discuss L5 Call Number Classification / Assess / Discuss / LC Easy / Task Perf. 2 / Assess / Discuss L6 Retrieving Stacks Items / Assess / Discuss / Task Perf. 3 / Assess / Discuss L7 Straightening Shelves of Items / Assess / Discuss / Task Perf. 4 / Assess / Discuss L8 Shelving Items / Assess / Discuss / Task Perf. 5 / Assess / Discuss L9 Visually Scanning Items for Call Number Consistency / Assess / Discuss / Task Perf. 6 / Assess / Discuss L10 Physical Item Searches / Assess / Discuss / Task Perf. 7 / Assess / Discuss L11 Reconfiguring the Collections / Assess / Discuss / Task Perf. 8 / Assess / Discuss Public Service and System Functions L12 Whats What behind the Circulation Desk / Assess / Discuss / Task Perf. 9 / Assess / Discuss L13 Standard Operations at the Circulation Desk / Assess / Discuss / Task Perf. 10 / Assess / Discuss L14 Introduction to the Endeavor Voyager System / Assess / Discuss L15 Voyager Circulation Module: Interface and Patron Records / Assess / Discuss / Task Perf. 11 / Assess / Discuss L16 Voyager Circulation Module: Discharging Items / Assess / Discuss / Task Perf. 12 / Assess / Discuss L17 Voyager Circulation Module: Charging Items / Assess / Discuss / Task Perf. 13 / Assess / Discuss L18 Voyager Circulation Module: Item Records / Assess / Discuss / Task Perf. 14 / Assess / Discuss L19 Course Reserves / Assess / Discuss / Task Perf. 15 / Assess / Discuss L20 Using the Wireless Laptop Computers, CD Players, and Associated Equipment / Assess / Discuss / Task Perf. 16 / Assess / Discuss L21 Using the Pharos System Print Controller, Printers, Copiers, Digital Sender, and Value-Add Service Machine / Assess / Discuss / Task Perf. 17 / Assess / Discuss L22 Using the MountainLynx Electronic Catalog / Assess / Discuss / Task Perf. 18 / Assess / Discuss L23 Supervising the Use of the Electronic Classroom Computers / Assess / Discuss / Task Perf. 19 / Assess / Discuss L24 How to Help Library Users / Assess / Discuss / Task Perf. 20 / Assess / Discuss L25 Working with Microform and Government Documents / Assess / Discuss / Task Perf. 21 / Assess / Discuss

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 5/66 After experiencing this lesson, you will… Understand how to handle, check out, and check in our laptop computers

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 6/66 Sections of Lesson 20a This sub-lesson has four (4) sections: §20.1 About the wireless laptops §20.2 Checking Out a wireless laptop §20.3 Checking In a wireless laptop §20.4 Troubleshooting problems with a wireless laptop Ok, lets begin …

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 7/66 § 20.1 About our wireless laptops

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 8/66 About our wireless laptops We currently have 15 Dell Latitude E6320 i7 laptops running Microsoft Windows 7 Enterprise OS and 10 Apple MacBook Pro laptops running Apple Mac OS X (Lion) Both types of laptops, when logged into, run on the WVU.Encrypted wireless network Our wireless networks, like our wired networks and applications, require the MyID login authentication for access (See for info) (Later, you can learn more about the wireless networks at )

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 9/66 About our wireless laptops (2/30) Our laptops, power adapters, USB mice, DVD/CD-ROM players, a Room 131 wireless keyboard and mouse, and other equipment are considered digital devices As such, they are subject to the borrowing conditions of our Digital Device Fiscal Liability Statement posted on signs at the Service Desk and on labels on the underside of the devices themselves The Statement is on the next slide

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 10/66

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 11/66 About our wireless laptops (4/30) Our Dell and Apple laptops and their power adapters, as well as other digital devices, are housed in a secure cabinet behind the Service Desk by the windows, between the transfer items pickup cabinet and the two training computers Everything in this cabinet is considered a digital device and can be checked out for 4-hour loan periods The doors are unlocked but closed during our library hours

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 12/66 About our wireless laptops (5/30) The laptops, their checkoutable and numbered power adapters, and their accompanying non- removable, in-bay power adapters are stored in individual bays that have electrical outlets All laptops are plugged into their in-bay power adapters and charging in their respective bays until needed

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 13/66 About our wireless laptops (6/30) The laptops as well as the bays are numbered, with Dells in the upper bay area and Apples near the bottom We always match the numbered laptops to their bays, so that everything is kept in order and we know exactly which devices are in use

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 14/66 About our wireless laptops (7/30) Notice how we position the laptops in their bays, with the left side of the devices facing outward so that their barcodes and due date labels face out The in-bay power adapter cables connect to the left corner back side of the Latitudes and to the top left side of the MacBooks Keep the devices in these positions

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 15/66 About our wireless laptops (8/30) As mentioned, each laptop has an associated power adapter which circulates with the laptop for 4 hours The checkoutable laptop power adapters have barcodes and are labeled, numbered and arranged in order on top of their respective laptops Due to a concern about battery performance loss, we always check out a power adapter with its numerically matched laptop

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 16/66 About our wireless laptops (9/30) In between usages and before placing back into the Digital Devices Cabinet, wrap up the barcoded laptop power adapter and cords in such a way that the bar code is clearly accessible, the assemblage can easily fit on top of the laptop inside the bay, and the cords are not stressed at the junctures. This image provides some good examples of how to wrap.

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 17/66 About our wireless laptops (10/30) There are also barcoded, extra power adapters for the Latitudes and MacBooks, for use by those library users who have their own laptop and need an adapter Three checkoutable Dell adapters are in a bay at the end of the Dell bays and one circulateable Apple adapter is in a bay at the end of the Apple bays

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 18/66 About our wireless laptops (11/30) In addition, the digital device cabinet contains other devices that we will learn more about in Lesson 20b For example, there is the Viewing Room 131 wireless keyboard and mouse, remote controllers for the mobile plasma TV (in bag to the right), and Apple and Android cell phone chargers stored in the top right bay

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 19/66 About our wireless laptops (12/30) Three USB mice are stored in the top middle bay These work with both the Dell Latitude and Apple MacBook Pro laptops

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 20/66 About our wireless laptops (13/30) And two DVD/CD-ROM USB players are stored in the top left bay These two devices are our only means to play a DVD or CD on our public, small form-factor Dell Optiplex FX- 160 desktop computers, which do not have optical drives However, library users can also use the Apple iMac desktop computers or the laptops to play DVDs and CDs

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 21/66 About our wireless laptops (14/30) Now about the laptops… Each laptop has a set of informational labels on its cover or top shell Here is an example of the Dell laptop labels The item barcode, laptop number, and date due slip labels are in the upper left The identifying label containing the Digital Device Liability Statement is on the underside of the shell

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 22/66 About our wireless laptops (15/30) A closer look at the laptop identifier label indicates additional text beyond the Digital Device Liability Statement An admonition to name and save work, 4-hour loan period, and late fee information is also provided

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 23/66 About our wireless laptops (16/30) There is an exterior wireless switch on the Dell Latitudes that sometimes accidentally gets turned off by the user when they are handling them The switch is located on the right side of the laptop Please confirm that this Dell switch is slide leftward to the ON position (near wireless symbol), rather than in the OFF position

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 24/66 About our wireless laptops (17/30) If a user checked out this Latitude, they would open the clamshell cover It should be logged off and display the ready screen We keep the laptops on but logged off in their cabinet bays, to permit a faster login process

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 25/66 About our wireless laptops (18/30) If the laptop has been shut down, to turn it on the user will press the square chrome power button in the right rear of the keyboard section

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 26/66 About our wireless laptops (19/30) It will take about a minute for the laptop to boot to the ready screen The user will then select Control-Alt-Delete and log in to OITs authentication network WVU-AD domain with their MyID username and password If they havent activated their MyID account or reset their password, they need to go to or call the OIT HelpDesk at

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 27/66 About our wireless laptops (20/30) Once logged in, the Libraries Warning! Splash page is launched The user is now ready to access the Internet, send prints, work with Microsoft Office documents, and do other actions They are warned to name and save any document to the devices My Documents folder and later to a cloud server such as Dropbox, Google Docs or iCloud, a flash drive, or via attachment The laptops may erase files when shut down

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 28/66 About our wireless laptops (21/30) The wireless network LED indicator on the upper left corner of the keyboard confirms that the laptop is in an online state

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 29/66 About our wireless laptops (22/30) Now lets look at an Apple MacBook Pro laptop Here is an example of the top cover or shell of a MacBook The item barcode and date due slip labels are in the upper left The identifying label containing the Digital Device Liability Statement is on the underside of the shell, just like the Dell Latitudes

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 30/66 About our wireless laptops (23/30) Like a Dell Latitude, a MacBook Pro should be logged off but its power left on when it is stored in its cabinet bay Power button is at upper right corner of the keyboard When the cover is lifted, or if it is restarted, the laptop will launch the OIT WVU-AD Authentication screen The user will need to log in with their MyID in order to access the WVU.Encrypted wireless network Users should name and save their work. The laptops may erase files when shut down To avoid user problems, always make sure the laptops are logged off upon return and before checking out

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 31/66 About our wireless laptops (24/30) Lets look briefly at some fundamentals of a MacBook, since some people are not familiar with them Basics of the Mac keyboard Eject key will open DVD drive, click again to close Delete (Backspace) key: use to delete characters to the left Command key (either side of space bar), has pretzel icon, works like the Windows Control key Alt/Option - works like Alt key in Windows - a booster key Control key - use with 1-button mouse to right click, or hold down and tap gesture area to right click Gesture area for moving cursor, tapping

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 32/66 About our wireless laptops (25/30) How to power on Press the power button in the upper right corner of the keyboard/work area How to log in At the Login window, type in the MyID username and password and select Log In or hit

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 33/66 About our wireless laptops (26/30) Apple icon On every opened document on the screen, there is a menu bar at the top, and a persistent black Apple icon at the far left of the bar. It is comparable to the Windows Start button How to log out or shut down Mouse over to the Apple icon. At the drop menu, select Log Out… Click OK. If you want to shut down, at the Login window, select Shut Down

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 34/66 About our wireless laptops (27/30) The Dock is a quick launch list of apps at the bottom of the screen You can add or subtract preferred icons You can also magnify or shrink the size of the Dock by right clicking in it

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 35/66 About our wireless laptops (28/30) To open an application Mouse to the Dock application icon you want and click once to launch the program. In this example, we open the Word for Mac app. Once launched, note that in the top left hand corner of each application window, there are 3 colored dots: Red (L) to close program, Orange (M) to minimize to the Dock, and Green (R) to maximize to full window.

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 36/66 About our wireless laptops (29/30) To close an application Select the app (e.g., Word) from the Menu bar at the top and then select Quit… If you are in Word for Mac and havent saved the document, once you quit, you will need to select the bouncing W icon on the Dock and decide to save the file or not.

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 37/66 About our wireless laptops (30/30) Equivalences of terminology and function Finally, it might help to compare Microsoft Windows terms/functions with their Apple counterparts: WindowsMac Windows ExplorerFinder Control PanelSystems Preferences (from top left hand Apple icon) ProgramsApplications (easy to uninstall by deleting) ShortcutsAliases Taskbar Quick LaunchDock (running programs will have dot under them) Notification TrayMenulets Windows folderSystem folder Recycle binTrash can Search commandSpotlight (magnify glass) Properties (R click)Get info (also R click) or 2 fingers to R click GadgetWidget

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 38/66 OK, lets now look at the procedure for checking out a laptop to a library user

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 39/66 § 20.2 Checking out a wireless laptop

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 40/66 Checking out a wireless laptop A person comes to the desk and asks for a laptop. If they dont specify what kind, we ask: Do you want a Dell Latitude or an Apple MacBook? In our first example, we will assume that a library user by the name of A. David Roth is asking for a Dell

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 41/66 Checking out a wireless laptop (2/13) Go to the laptop cabinet and randomly pick out a Dell, carefully disconnecting it from its in-cabinet power cable In this example we pick EVL- 05 We randomly pick the number to distribute the usage, so that eventually all laptops will get used one time or another Bring its checkoutable power adapter with it

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 42/66 Checking out a wireless laptop (3/13) Take the Dell laptop EVL-05 and its power adapter to the Service Desk station where you are working

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 43/66 Checking out a wireless laptop (4/13) Open up the laptop cover and confirm it is logged off You should see the ready screen If someone is still logged in, the only way to clear that login is to shut it down To shut down, hold down the power button for 5-8 seconds to force it off Then restart and select any key to boot in normal mode

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 44/66 Checking out a wireless laptop (5/13) Take the library users Mountaineer card to the blue Digital Device Log Sheet Carefully print the current time, persons name (last name first: Roth, A David), laptop name L05 and your initials (in this case ADR) on the sheet

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 45/66 Checking out a wireless laptop (6/13) Click the Voyager CirculationCharge button, swipe the users Mountaineer card in the keyboard card swipe, and then return the card to the user Scan the laptop barcode and the power adapter barcode into Voyager Note that the time due is 9/9/2011 1:52 PM Status now is C for Charged or Checked Out

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 46/66 Checking out a wireless laptop (7/13) Write the time due on the laptop Date Due slip In this example, the time due is 9/9/11 1:52 pm Write your initials

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 47/66 Checking out a wireless laptop (8/13) As you are handing the laptop and adapter to the person, tell them when it is due (1:52 PM, 4 hours from now)

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 48/66 Checking out a wireless laptop (9/13) Enter all the relevant information into LibAnswers The type of transaction is Item Transactions Voyager Click the Submit button

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 49/66 Checking out a wireless laptop (10/13) The procedure for checking out a MacBook laptop is essentially the same as the process for a Dell Get a matching laptop and power adapter (in this example Macbook-05) and bring it to your station at the Service Desk

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 50/66 Checking out a wireless laptop (11/13) Open the cover and make sure the laptop is logged off If it is not logged off, click on the Apple icon at the top left Select Log Out… to log off the person Confirm it is logged off It will return to the Authentication login screen

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 51/66 Checking out a wireless laptop (12/13) If you need to shut down the laptop for any reason, maybe because the previous user did not log off… Click on the Shut Down button Shutting down will erase any user data, including files Confirm it is completely down before restarting

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 52/66 Checking out a wireless laptop (13/13) With the users Mountaineer card, write down the relevant information on the blue Digital Device Log Sheet Charge out the items in Voyager Legibly write on the laptop Date Due slip when the items are due in 4 hours, and initial it Hand the laptop and adapter to the library user while telling them when the items are due If this is the first time they are checking out a laptop, remind them that both the laptop and its adapterif turned in lateaccrue a fine of $.05/minute each device. Record the Item Transactions Voyager selection in LibAnswers This outlines the process of checking out a laptop

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 53/66 § 20.3 Checking in a wireless laptop

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 54/66 Checking in a wireless laptop When a library user returns a laptop, make sure the laptop number and power adapter number match Confirm there is no flash drive plugged in, or CD or DVD in the right side bay Open the cover and make sure the laptop is logged off You do not need to shut it down

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 55/66 Checking in a wireless laptop (2/9) Click the VoyagerDischarge button Carefully scan the laptop barcode and the power adapter barcode into Voyager Check the screen to confirm they are both checked back in To make sure, discharge them again

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 56/66 Checking in a wireless laptop (3/9) Write the time checked in and your initials on the blue Digital Devices Log Sheet

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 57/66 Checking in a wireless laptop (4/9) Enter all the relevant information into LibAnswers The type of transaction is Item Transactions Voyager Click the Submit button

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 58/66 Checking in a wireless laptop (5/9) Take the laptop and power adapter back to the laptop cabinet area Open the cabinet doors Place the laptop back into its matching numbered bay with the power adapter In this image, Dell EVL-14 or Mac-04 Carefully plug the in-bay power adapter cable into the laptop power port

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 59/66 Checking in a wireless laptop (6/9) When plugging the in-bay power adapter into the laptop, confirm that it is charging the device On a Dell laptop, when plugged into power, the second, small, round LED light near the rear of the cover will light up momentarily

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 60/66 Checking in a wireless laptop (7/9) On an Apple MacBook, when plugging in the magnetic power plug into the device, the small, round, green LED light will light up on the face of the plug

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 61/66 Checking in a wireless laptop (8/9) Make sure the laptop is pushed evenly back into its bay, with the correct side facing out Make sure that the in-bay power cable is pushed back and will not get caught in the door Place the corded up power adapter on top of its laptop in the bay Close the cabinet doors

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 62/66 Checking in a wireless laptop (9/9) Lesson Review: Go to the laptop cabinet, look at how the laptops are organized, take a Dell and an Apple out, look at the features, and go through the steps of checking it out to a hypothetical user Now go through the steps of checking it back in Replace it and be sure to plug it in properly Do you have any questions? Do you think you will know what to do when a library user requests a laptop?

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 63/66 § 20.4 Troubleshooting laptop problems

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 64/66 Troubleshooting laptop problems The most common problem with laptops is that the user doesnt have the correct MyID to login; have them call the OIT HelpDesk at to check account and reset their password Occasionally the wireless switch on the right side of a Dell Latitude has been accidentally turned off; switch it back on Occasionally there will be a message that there is No logon server available. Alert your supervisor and David Roth will carry out the procedure to get that laptop reconnected to the logon server A Dell laptop battery may need recharging Users cannot download software to the laptops Very rarely the wireless network goes down; tell David Roth

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 65/66 Recap and a look ahead You have now learned many of the features of our wireless laptop computers In the next sub-lesson, you will learn about other digital devices such as the wireless keyboard and mouse, USB mice, DVD/CD- ROM players, remotes for Room 220, and other equipment such as headphones, Ethernet cables, etc.

Revised FR :58 ET Created SA Lesson 20a. Using Wireless Laptops / Bringing Learners and Library Skills Together Copyright © by A. David Roth | Evansdale Library, West Virginia University 66/66 Response to Lesson 20a Thank you for your participation in experiencing lesson 20a Please access the online response form to report on your learning experienceonline response form Then report to the Service Desk to perform Task Performance 16