1. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 1/31 Lesson 19c Permanent & Electronic Reserves

2. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 2/31 Please go to Full Screen mode now (Use your right mouse button, select “Full Screen”)

3. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 3/31 Let’s now learn about Permanent Reserves and Electronic Reserves in this third part of Lesson 19

4. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 4/31 Lesson 19c. Permanent & Electronic Reserves A Self-Paced Module in the Instructional Project Bringing Learners and Library Skills Together: Using Computer-Based Instruction for Training Student Assistants at a University Research Library

5. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 5/31 Acknowledgements Thanks to everyone who assisted in the creation and modification of this lesson, especially the students who offered suggestions on how to improve it

6. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 6/31 Contents of this lesson Review of past learning Learning Objectives Permanent reserves Electronic reserves Recap and a look ahead Your response to the lesson

7. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 7/31 Where you are in the instructional sequence General Context of Student Assistant Library Work L1 Your Learning Experience as a Student Library Assistant in Circulation Services at Evansdale Library / Assess / Discuss L2 Performance Expectations for Student Assistants / Assess / Discuss L3 Library Resources / Assess / Discuss Maintaining the Integrity of the Physical Collections L4 A Virtual Tour of the Library / Assess / Discuss / Task Perf. 1 / Assess / Discuss L5 Call Number Classification / Assess / Discuss / LC Easy / Task Perf. 2 / Assess / Discuss L6 Retrieving Stacks Items / Assess / Discuss / Task Perf. 3 / Assess / Discuss L7 Straightening Shelves of Items / Assess / Discuss / Task Perf. 4 / Assess / Discuss L8 Shelving Items / Assess / Discuss / Task Perf. 5 / Assess / Discuss L9 Visually Scanning Items for Call Number Consistency / Assess / Discuss / Task Perf. 6 / Assess / Discuss L10 Physical Item Searches / Assess / Discuss / Task Perf. 7 / Assess / Discuss L11 Reconfiguring the Collections / Assess / Discuss / Task Perf. 8 / Assess / Discuss Public Service and System Functions L12 What’s What behind the Circulation Desk / Assess / Discuss / Task Perf. 9 / Assess / Discuss L13 Standard Operations at the Circulation Desk / Assess / Discuss / Task Perf. 10 / Assess / Discuss L14 Introduction to the Endeavor Voyager System / Assess / Discuss L15 Voyager Circulation Module: Interface and Patron Records / Assess / Discuss / Task Perf. 11 / Assess / Discuss L16 Voyager Circulation Module: Discharging Items / Assess / Discuss / Task Perf. 12 / Assess / Discuss L17 Voyager Circulation Module: Charging Items / Assess / Discuss / Task Perf. 13 / Assess / Discuss L18 Voyager Circulation Module: Item Records / Assess / Discuss / Task Perf. 14 / Assess / Discuss L19 Course Reserves / Assess / Discuss / Task Perf. 15 / Assess / Discuss L20 Using the Wireless Laptop Computers, CD Players, and Associated Equipment / Assess / Discuss / Task Perf. 16 / Assess / Discuss L21 Using the Pharos System Print Controller, Printers, Copiers, Digital Sender, and Value-Add Service Machine / Assess / Discuss / Task Perf. 17 / Assess / Discuss L22 Using the MountainLynx Electronic Catalog / Assess / Discuss / Task Perf. 18 / Assess / Discuss L23 Supervising the Use of the Electronic Classroom Computers / Assess / Discuss / Task Perf. 19 / Assess / Discuss L24 How to Help Library Users / Assess / Discuss / Task Perf. 20 / Assess / Discuss L25 Working with Microform and Government Documents / Assess / Discuss / Task Perf. 21 / Assess / Discuss

8. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 8/31 Learning Objectives for this lesson To provide an introduction to Permanent Reserves and eReserves

9. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 9/31 After experiencing this lesson, you will… Know where to find permanent reserve items Know how to access electronic reserve items

10. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 10/31 Sections of Lesson 19c This lesson has two (2) sections: §19.11 Permanent reserves §19.12 Electronic reserves Ok, let’s begin …

11. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 11/31 §19.11 Permanent Reserves

12. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 12/31 Permanent Reserves In addition to Course Reserves, we also store a Permanent Reserve collection behind the Service Desk Permanent reserves are kept on the first columns of shelves in the first range of the reserve stacks They immediately precede regular course reserve items

13. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 13/31 Permanent Reserves (2/14) Permanent reserve items are kept in this location all the time either because they are used for ongoing courses or because their content is of such a nature that they would be stolen or defaced if left in the stacks Permanent reserve items have a charge-out status of either a two hour or seven day loan period, depending on whether the item is currently being used for a class If used for a class, they generally have a two hour loan period— the same as course reserve items

14. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 14/31 Permanent Reserves (3/14) Permanent Reserve items, like regular course reserve items, have the three standard reserve labels on the cover and spine of the item However, rather than a departmental abbreviation, all Permanent Reserve items have the “PERM” abbreviation

15. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 15/31 Permanent Reserves (4/14) Permanent Reserve items are arranged in alphabetical order by either the first word of the title or by author’s last name As with other kinds of reserve items, do not pay attention to the call number if the item is library-owned

16. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 16/31 Permanent Reserves (5/14) OK, if I were in your warm shoes, what would I do if a library user wanted a permanent reserve item?

17. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 17/31 Permanent Reserves (6/14) A library user may come up to the desk and ask explicitly for a Permanent Reserve item Perhaps the user will produce a print out from the MountainLynx electronic catalog indicating the Permanent Reserve status of the item, such as in this example

18. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 18/31 Permanent Reserves (7/14) On the other hand, the user may be confused about the type of reserve status that the item possesses: whether it is a course reserve item or on permanent reserve, or even what library it is in The rule of thumb is: Look first in the Permanent Reserve section If you do not find it there, you may have to launch the Reserve function in Voyager and do a search, as you learned in Lesson 19b

19. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 19/31 Permanent Reserves (8/14) Knowing the call number, you will walk to the Permanent Reserve shelves and scan the shelves … until you find the book with a spine tag entitled “Data” as the first word in the title, which in this case is the call number

20. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 20/31 Permanent Reserves (9/14) Examining the item, you will see that it has the standard three identifying labels Notice the additional sticker indicating that this item cannot be renewed

21. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 21/31 Permanent Reserves (10/14) Scan the patron and item barcodes in Voyager to charge out the item Note that this item has a two hour due date, since it was charged out on the same day, October 8

22. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 22/31 Permanent Reserves (11/14) Open up the book cover Note the 2 hour yellow slip Locate the Date Due slip Legibly print the date and time that the item is due, followed by your initials on the Date Due slip Hand the book to the patron, saying that it is due at 3:56 p.m. Do not click the manual counter “This item is due at 3:56 p.m. today”

23. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 23/31 Permanent Reserves (12/14) Here’s an example of processing a seven day (one week) due date Permanent Reserve item

24. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 24/31 Permanent Reserves (13/14) On a One Week Loan book, legibly print the date and time that the item is due, followed by your initials Demagnetize the item, since it is leaving the library Hand the book to the patron, saying that it is due by 8 p.m. closing on October 15 Do not click the manual “This item is due Oct. 15 at 8 p.m.”

25. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 25/31 Permanent Reserves (14/14) When the item is returned, discharge it in the usual way Remagnetize the item Place it on the Returned Reserves book cart Do not reshelve it

26. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 26/31 §19.12 Electronic Reserves

27. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 27/31 Electronic Reserves (eReserves) Students can access their course electronic reserves from any networked computer, in or out of the library The easiest access is to go directly to the specific URL for Electronic Reserves, at http://ereserves.lib.wvu.edu/ Their instructor should have given students their username and password to access the files for each class

28. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 28/31 eReserves (2/3) The library user can also access eReserves by starting from the Libraries’ Homepage Select the “Electronic Reserves” link

29. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 29/31 eReserves (3/3) An intermediate “Reserves” page will be launched Select “Electronic Reserves” to launch the eReserves login page The great majority of reserve materials are now in electronic format, so eReserves is becoming one of our busiest services

30. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 30/31 Recap and a look ahead You have now been introduced to procedures for working with physical and digital course reserve materials at Evansdale Library In Lesson 20, you will learn how to work with the wireless laptop computers, CD players, and associated equipment

31. Revised SU 2013-08-25 16:26 EST Created MO 2004-10-18 Lesson 19c. Permanent & Electronic Reserves / Bringing Learners and Library Skills Together Copyright © 2003-2013 by A. David Roth | Evansdale Library, West Virginia University 31/31 Response to Lesson 19c Thank you for your participation in experiencing lesson 19c Please access the online response form to report on your learning experienceonline response form Then report to the Service Desk to perform Task Performance 15, which consists of completing a series of hands-on exercises in which you physically find specific, course reserve requested items and show them to the supervisor These exercises will actualize the learning that you gained through viewing Lessons 19a, 19b, and19c