Welcome to WebEx Thanks to the NHS Institute for Innovation & Improvement for their contribution to this document

WebEx is a really useful online tool to meet virtually with colleagues to: Deliver interactive presentations Host teleconferences Share, annotate, and change documents online You will need: A computer with Internet Explorer A telephone or a headset These instructions are designed to help you log-in to a WebEx meeting that you have been invited to. The following pages will lead you through logging in to a current meeting and some tips as to what you can do whilst you’re there. We would suggest if this is the first time you are logging in to a session please start this process at least 30 minutes before the session starts.

To join the training session When you are invited to join a WebEx meeting you will be sent an email with all the joining details you will need. The following is an example only. To join the training session ------------------------------------------------------- Go to https://walescenter.webex.com/walescenter Enter your name and email address. Enter the session password: 1000Lives Click "Join Now". Follow the instructions that appear on your screen. Click on the link. This web address is valid for ALL WebEx meetings arranged by 1000 Lives Plus The password is set by the meeting organiser. It may be different for every meeting.

Enter here your name email address and the session password you received with the link.

If this is the first time you have accessed WebEx we suggest you select this option to access the session

At this stage you may be asked to allow this programme to run, please accept any such request to allow access. Please note that this stage could take some time if you have never used WebEx before. We would suggest attendees to start this process at least 30 minutes before the session starts. You will still be able to use your PC while this software is downloaded.

Once the programme has been installed the following screen will appear Once the programme has been installed the following screen will appear. The following is for example only. Please dial in using this number. You will be asked to dial in your access code. Then enter your Attendee ID.

Dial in details can also be found by clicking the info tab

Once you have dialled in you will be greeted with this screen. If you have dialled In correctly this is where your name will appear.

If you have dialled in correctly this is where your name will appear. If you disagree with the presenter you can click this icon. Please remember to remove the icon by clicking on the symbol. The hand button is to “raise your hand” to ask a question. When you have finished asking your question lower your hand by clicking on the symbol. If you would like the presenter to speak slower or faster please click on these icons. If you agree with the presenter you can click on this icon. Once you have agreed please remember to remove the icon by clicking on the symbol.

1. In the Chat text box, type a message The Chat panel allows participants to send and receive typed communication. You can chat to – The host The presenter All panelists A specific panelist To send a message please follow these steps: 2. Select the recipient by clicking on the drop down box. 1. In the Chat text box, type a message 3. Click send

When it’s time to leave the session, hang up your phone, Click X at the top of the screen and answer YES to the pop-up box.

When you have left the session this pop-box will appear. Please complete the small questionnaire and click submit.