1. GoToMeeting Attendee Guide
These slides are provided for GoToMeeting users. Instructions to Attendees to help and ensure that our GoToMeeting sessions run smoothly. 1. Please download & install the client software from this link

2. 1 Join a Session Join a session from your invitation email
1. Open the calendar invitation you received from the organizer.
2. Click the Join URL when it's time to start.
3. If you're on a desktop computer, you may need to first download the Citrix Online Launcher file to launch the session. If you already have the app installed on your desktop, you can join by clicking the daisy icon. If you're joining a meeting or webinar, you can download the GoToMeeting app for Android or iOS and join from your mobile device.

3. Control Panel
When you first join a session, the Control Panel appears on the right side of your screen. Use the Control Panel to manage your session. To free up space on your desktop, you can collapse the Control Panel and use the Grab Tab to continue to manage your session.
• Grab Tab: From the Grab Tab, you can hide the Control Panel, mute yourself, share your webcam and view the session in full screen.
• Attendee List: View the names of all the participants in-session.
• Audio Pane: Use the Audio pane to switch between Telephone, and Mic & Speakers.
• Webcam: Share your webcam with other participants in-session.
• Chat: Send and receive chat messages in-session

5. Audio
Once you have joined the online portion of the session, audio information is provided in the Audio pane of the Control Panel. You will either be able to join the audio portion via telephone, VoIP and/or both. You can select your preference in the Audio pane of your Control Panel.
Use your telephone
• You can dial in using the telephone number and access code. Enter the Audio PIN if provided.
Use VoIP
• You can also use your computer's mic and speakers. For optimum sound quality, a headset is recommended, preferably a USB headset for ease of use.
• If using a microphone, it should be a distance of at least 1.5 feet away from any speakers that are built in to or connected to your computer.
• Using your webcam’s microphone is not recommended.

6. The GoToMeeting Attendee interface
Notes:
The GoToMeeting attendee interface is made up of two parts. The Viewer Window is where attendees see the presenter’s screen. The Viewer Window can be resized by clicking and dragging the lower right corner. The Control Panel is where attendees can interact with organizers.

7. Using GoToMeeting features
Expand & collapse your Panel
View and select your audio
Submit a question or comment via Chat
Manage your own muting
Share and manage your webcam
Notes: This slide provides a detailed tour of the GoToMeeting Attendee interface.
Notes on slide performance: Click 1 – Expands the control panel
Click 2 – Highlights Audio pane
Click 3 – Highlights Chat pane
Click 4 – Highlights muting control
Click 5 – Highlights webcam pane and controls

8. Connect to Telephone Audio
Locate Audio and select Telephone
Dial using the information provided
Once connected, enter your audio pin to identify your line
You are successfully connected to audio
Notes:
This slide provides instructions on entering the Audio Pin for telephone attendees. If your attendee has not yet entered their Audio Pin, they must enter “#[the number]#” to their telephone keypad to identify their line and enable individual muting control through GoToMeeting.
Notes on slide performance: Click 1 – Highlights Audio pane
Click 2 – Highlights Audio Pin
Click 3 – Updates Attendee panel to show the Audio Pin was accepted and attendee is successfully connected to audio