2. Welcome to your first Online Class Session
Adobe Connect
What is Adobe Connect?
Adobe Connect is a robust web-conferencing solution that allows instructors and students to meet in real-time. Adobe Connect allows instructors to share instructional content, administer polls, and interact with students via webcam and microphone. Students can utilize features like hand raising, the chat pod, and on-mic commenting to participate in class. Adobe Connect also provides breakout rooms, spaces for student-to-student interaction.
Adobe Connect offers:
Canvas integration: One click access through your Canvas course site
Quality of offerings: Robust functionality provides a host of participation options
Stability: Interface allows for sharing of various document types while supporting multiple other functions 

3. Agenda How to join a meeting Audio setup How to participate Chat Polls
Live session support
Questions

4. Best practice tips before we begin…
We recommend: Because:
A hard-wired connection
Poor wifi causes:
choppy audio
disconnection
The Firefox browser
Chrome is
incompatible with Adobe Connect
Adobe Connect works best when using a hard-wired connection. Use of wifi can cause choppy audio, frozen video, and disconnection from the meeting. It is particularly important to be on a hard-wired connection if you are sharing your screen during a session.
Currently, Google Chrome causes issues with Adobe Connect due to Flash player incompatibility. Users on Chrome may experience screen freezing and audio issues.
Always use a headset when in an Adobe Connect meeting to avoid audio feedback. Otherwise, other people in the meeting will experience a strong echo when you speak (you will not necessarily hear it but others will).
A headset or headphones
Using computer
speakers causes
echo

5. How to join your meeting
Adobe Connect

6. From your Canvas course page click on Adobe Connect
Choose your course
Join Adobe Connect
Adobe Connect offers excellent integration with your Canvas course site. You, your facilitator, and your students will join your class sessions directly from your course site by clicking on the Adobe Connect link in left navigation.
Adobe Connect will open from the browser you are using to view your course site. Therefore, you should use Firefox to open your course site in Canvas when joining a live session.

7. Once the integration loads click “Join”
Join Adobe Connect
Tip:
If you don’t see the “join” button,
The Adobe Connect integration with Canvas allows members of your course to easily join your live session. All members of your class (faculty, facilitators, students, etc.) are automatically authenticated and authorized to join the live session. Class members will enter the Adobe Connect classroom with their full names and proper attendee roles. Faculty enter as hosts, facilitators enter as presenters, and students enter as attendees. See slide 17 for more on the different role types in Adobe Connect.
The integration also uploads class recordings automatically to your course site, and grants permission only to those members enrolled in your class. For more on class recordings, see slide 36.

8. How to set up your audio

9. How to use the “Audio Setup Wizard ”
The Audio Setup Wizard helps you test your sound and select your headset.
Click on “Meeting”
Choose “Audio Setup Wizard” from the dropdown menu
The Audio Setup Wizard is a quick, four-step process that allows you to test your sound output, record and listen to your voice, and tune out noise in your environment. You should run this each week prior to your session.
While you run the Audio Setup Wizard, your microphone will be muted so that others don’t hear you recording your voice.
The Audio Setup Wizard can help diagnose any audio issues you may be having.
Tip: Logging out and back into Adobe Connect and running your Audio Setup Wizard again frequently solves audio issues. Your Webinar Support can also help you diagnose and fix any issues that arise.

10. The Audio Setup Wizard tests your sound in four steps
output 1
Tip:
Plug in your headset before joining your session
In the first step, you test your sound output (make sure sound is coming though your headset speakers).

11. Use the Audio Setup Wizard each week before class
Select microphone 2
In the second step, you select your headset microphone.
Choose your headset mic

12. Test your audio by recording and playing back your voice
Record your voice 3
The third step allows you to test your sound by recording and playing back your voice.
Play the recording

13. Detect and remove background noise
Tune out noise 4
Tip:
Run the
Audio Setup Wizard
before each class
In the last step, noise is cancelled out.

14. How to activate your microphone1
Click the mic icon
Allow Flash 2 3
Green = active mic
After you run the Audio Setup Wizard, your mic will still be muted (the mic icon will be grey). Click on the mic icon to activate it. If asked, allow Flash to run.
Your mic should then turn green, and your audio will can be heard by attendees. Click again on your mic icon to mute your mic.
A drop-down menu also allows you to mute your mic and to adjust your volume.
Click drop down arrow to:
Mute
Adjust volume 4
Click drop-down arrow to:
Mute
Adjust volume

15. How can attendees participate?
Mute/unmute their speakers
Mute/unmute their mics
Turn webcam on/off
Raise hand & use status changes
If granted by host

16. Chat & Participation

17. How to chat publicly and privately
Public Chat
Private Chat
Click the box above the “Everyone” tab
Hover over someone’s name and select “Start Private Chat
Tip:
Make sure you’re chatting from the
correct tab!
To start a private chat with an attendee, simply hover over their name in the attendees list and select “Start Private Chat” from the pop-up window. You will see a new tab appear in your chat bar below.

18. Attendees can also respond to polls
Participants can vote in polls created for the session
To create a new Poll, click on “Pods> Poll> Add New Poll”
Your new poll will appear in the presenter only area
When you see a poll you can click on the radio buttons at the left or enter text for a “short answer” poll

19. There are three poll types
Multiple choice (Choose one)
Multiple answer (Choose all that apply)
Short answer (Text response)
Once the poll is open you can select your poll type at the left drop-down:
Multiple choice, Multiple answer, or Short answer
Enter your question and answer options in the fields below
When ready, open the poll and share it with attendees
Check “broadcast results” if you want all users to see all results
Click “end poll” when you are finished to save the results

20. Live Session Support

21. Chat privately with your Webinar Support person
Ways to get support
During a session
Outside of a session
Chat privately with your Webinar Support person
Review our
Support FAQs
Submit a Request
Cusps.zendesk.com

22. Submit a Helpdesk Request

23. Finding resources after a session: Recordings
Class recordings are automatically uploaded
Click “Adobe Connect” then “Recordings”
Recordings populate here

24. Finding resources after a session: Class slides
Resources are uploaded by
the Webinar Support to the
“Live Session Information
and Resources” page

25. Questions? ?