Gracious Living Realty REO & HUD National Sales Program

© Gracious Living Realty 2009 | | Gracious Living Realty Founded in 1992, Gracious Living Realty is an 8-A, HUB Zone Approved national real estate company. Our national network of brokers are all highly motivated, customer service minded, successful and experienced. REALTOR.com has ranked us as one of the top real estate companies over the past 18 years. We are the ONLY organization in the industry with an intense focus on selling REO and HUD homes.

© Gracious Living Realty 2009 | | Vision, Teamwork, Success Leadership Systems Accountability Proven leaders in the industry, we have developed specific systems and marketing programs which increase the sales of REO and HUD homes. Our units sold have increased year after year for the past 18 years. We achieved a 300% increase in units sold nationally over the past 12 months.

© Gracious Living Realty 2009 | | Webinar Agenda Our Mission Our Team Gracious School of Real Estate Webinar and Seminar Program Importance of FHA Products Homebuyer Education Program Sign and Extension Program Call center support Contract Acceptance Program Non accepted contracts programs Closing Follow-UP Program Nationwide Alliance

© Gracious Living Realty 2009 | | Our Mission Our Mission at Gracious Living Realty is to focus on helping private companies and government agencies liquidate properties acquired through foreclosure in the least amount of time, at the best possible price and the least amount of inconvenience to our clients and the general public who purchase them. We do so by providing the highest quality service, systems and effective marketing that will exceed our clients expectations and results.

© Gracious Living Realty 2009 | | Gracious Living created the model for HUDs support program. Katrina assistance.

© Gracious Living Realty 2009 | | Our Team We have brought together a team of expert licensed professionals for every step of the process. Gracious Living Realty brokers are all highly experienced and successful with long history of experience in REO and HUD sales. Our team of mortgage analysts and consultants provide up-to-date information to our agents regarding changes in the mortgage marketplace. The Gracious Living Support Center provides innovative support for all our agents.

© Gracious Living Realty 2009 | | Gracious School of Real Estate Gracious School of Real Estate is an accredited company offering classroom style continuing education, including our approved course on Selling REO and HUD homes. This program offers educational credits to any agents that seek education or information on how to sell REO and HUD homes. Through our team, we will be offering informational seminars to the general public through live classes and internet based programs, taught and prepared by approved and licensed instructors.

© Gracious Living Realty 2009 | | Webinar & Seminar Programs Monday: We conduct a weekly webinar for our agents and our affiliate agents or brokers. Tuesday: At 10am we hold our Selling HUD Homes webinar. This program is open to all agents. Gracious Living Real Estate also offers a Fireside Chat where our agents invite potential clients to hear more about financing and buying HUD homes, credit repair and market conditions to assist in the sale of these properties. All our webinars are recorded and saved in an online archive for future viewing.

© Gracious Living Realty 2009 | | The Importance of FHA Products Every day our mortgage analysts research some of the best banks, mortgage brokers and lenders nationwide. With this research we have compiled a network of FHA approved lending institutions that understand how to finance REO and HUD properties. As we all know, FHA loans are the only way to finance some of these homes. Our team reviews these guidelines daily to stay current and provide up-to-date information to our agents. Our mortgage analysts research every type of mortgage product available today. IMPORTANT! In financing HUD homes, many nuances exist that most lenders are not aware of. Contact us for guidance with these types of loans. Our nationwide network of banks, mortgage brokers and lenders know how to finance HUD and REO homes. IMPORTANT! In financing HUD homes, many nuances exist that most lenders are not aware of. Contact us for guidance with these types of loans. Our nationwide network of banks, mortgage brokers and lenders know how to finance HUD and REO homes.

© Gracious Living Realty 2009 | | Homebuyer Education Program Credit Repair Consumer Education Financing assistance Post closing support Niche Mortgage Products (Ex. $ Down, Good Neighbor Next Door, 203k, 203b, FNMA Homepath)

© Gracious Living Realty 2009 | | Sign & Extension Program Signs Window Yard Multiple Extension Homebuyer Assistance IMPORTANT! The bottom line goal is to sell the property. We have found potential buyers will likely call a consumer information hotline over a general real estate sign to determine first if they qualify for a loan prior to inquiring about the home. IMPORTANT! The bottom line goal is to sell the property. We have found potential buyers will likely call a consumer information hotline over a general real estate sign to determine first if they qualify for a loan prior to inquiring about the home.

© Gracious Living Realty 2009 | | Call Center Support When a call is received we verify the clients name, contact information, extension called, property address and the county the property is in. If the potential buyer is just seeking information on the property, we give them the appropriate agents contact information, including phone number and . In some instances we will call the agent with the potential buyers contact information and a description of what the called entailed. All calls are routed to one central location. There are true professionals that know the real estate business and mortgage lending in and out. They are also very knowledgeable about REO and HUD homes and the financing of REO and HUD homes

© Gracious Living Realty 2009 | | Contract Acceptance Program Each time a bid is accepted we follow up with the selling agent via and phone. We want to ensure the following: 1)The agent has and understands everything needed to submit the package. 2)Answer any questions the agent may have regarding the process. 3)Give the agent contact information and link them into support they may need. 4)Re-confirm the nuances with selling REO and HUD homes.

© Gracious Living Realty 2009 | | Contract Acceptance Program Quality Control With almost 70% of HUD contracts falling through, our team of seasoned veterans will review each contract at no charge, prior to submission, to minimize errors. This is done for our agents and any agents in the marketplace. Our staff follows up on each and every contract 14 days after acceptance.

© Gracious Living Realty 2009 | | Non-Accepted Contracts Even though a realtor or potential home buyer may not win an offer they still represent a potential sale. Continued follow up creates opportunity for additional sales. Continued marketing Constant contact marketing programs to stay in touch with these potential homebuyers and agents.

© Gracious Living Realty 2009 | | Closing Follow-Up As an additional effort to get these homes to closing, we follow up with local closing agents offering our experience and services to ensure a smooth closing. In cases where there are any issues we assist and provide solutions in any way we can.

© Gracious Living Realty 2009 | | National Alliance

© Gracious Living Realty 2009 | | Questions & Answers Comments

© Gracious Living Realty 2009 | | The End