This was the 5th annual Stoke-on-Trent Health Literacy event

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Presentation transcript:

Promoting Health Literacy Friendly Places Friday 29th June 2018 Event Summary This was the 5th annual Stoke-on-Trent Health Literacy event Approximately 50 people attended from a range health and wellbeing Organisations included Midlands Partnership Trust, Staffordshire Housing, UHNM, VAST, Stoke-on-Trent City Council, Keele University, North Staffordshire and Stoke-on-Trent CCG, Healthwatch We used #healthliteracyfriendly to promote the event on Twitter

Welcome and the National Picture Joanne Protheroe, Chair of Health Literacy UK and Mike Oliver, Senior Health Improvement Specialist, Stoke-on-Trent City Council opened the event. Jonathan Berry, Personalisation and Control Specialist from NHS England explained the national picture, what do we mean by health literacy friendly places and why is it important.

The Health Literacy Friendly Project in Stoke-on-Trent Presented by Mandy Wardle-McLeish, Chief Executive, CHLF. Why become a Health Literacy friendly organisation? Aim of the Health Literacy Friendly scheme What a Health Literacy Friendly organisation looks like How to become a Health Literacy friendly organisation What we have learnt so far Next steps and issues for consideration

It’s OK to Ask Anna Collins, Head of Communication & Engagement, Staffordshire CCGs presented; What is ‘it’s OK to Ask’? Aims of it’s OK to Ask What we did The campaign Emee Estacio, Lecturer in Community and Health Psychology, Keele University presented the evaluation and findings of the campaign. What people said; It’s Ok to Ask but there is no time to ask Campaign visibility Readability and practicality Readability and practicality The “It’s OK to Ask” culture

Health Literacy Friendly Case Studies Case studies were presented by UHNM Outpatients and NHS Midlands Partnership Trust Children’s Services, who; Explained how and why they became involved in Health Literacy friendly Shared examples of the changes they have made so far to become Health Literacy friendly Discussed their next steps

Presentation of Health Literacy Friendly Awards The Health Literacy Friendly Project in Stoke-on-Trent Working Towards Staffordshire Housing Group Midland Partnership NHS Foundation Trust Children's services Commitment VAST Beth Johnson Foundation Excellence UHNM Outpatient’s Department

Group Discussions Delegates were asked to join one of two discussion groups; Group 1. Exploring Health Literacy Friendly Practice What do health literacy friendly places look like? What can we do in practice to support health literacy friendly places? What would be the most effective actions? Group 2. Exploring policies to promote Health Literacy Friendly Places What does effective policy look like to support Health Literacy Friendly Places? How can this policy be implemented in practice?