Sample Sales Deck: Managed Services Presentation (Meeting 1) Scott Preszler, CEO of US-Analytics

AGENDA MS Overview Introduction Offering Description Team And Process 1 Introduction 2 Offering Description 3 MS Overview 4 Team And Process 5 Case Study 6 Questions / Next Steps 7 Scoping Pricing

(For American Partners Understanding): These are the 4 step process to get client up and running with managed services Meeting 1 – Introductions, Background and Needs Qualification. (This meeting) Meeting 2 – Scoping Meeting ( MS team will meet and discuss level of effort, environment understanding to define requirements, scope sizing and pricing to present back to client. Apps Owned Current reliability, issues, documentation, processes, sizing, timing Task Review ( client vs. MS team) Security Future Considerations Managed Services Packaged of interest, HPRO, HPRO plus, Bridge….. Meeting 3 – Presentation / Pricing and Client Question Answered. Upon contracts and pricing acceptance Meeting 4 – Project Start with onboarding through ongoing efforts initiated

Who is American Partners About the partnership with US-Analytics Less sales material about US-Analytics is acceptable

ABOUT US-ANALYTICS “Focused and Committed” US-based, Oracle EPM and BI focused for over 17 years with continuous business growth We are nimble and respond quickly to customer’s needs Over 500 clients and over 1,000 successful Hyperion engagements Seasoned business and technical acumen with EPM and BI initiatives Over 65 professionals with 12+ years each of Hyperion experience and certifications Active leaders in the Oracle community Founder Hyperion Women's Forum, Advisory board leadership, conference presentations, webinars, EPM Speaker of the Year at Kaleidoscope in 2015 and 2014 Corporate culture of integrity with 100% customer commitment Managed Services We have been providing Managed Services to clients for many years Managed Services team based in Dallas and Philippines each with 10+ years of experience Proven processes for all aspects of Managed Services (NPR rated)

2015 Oracle TOLA EPM Partner of the year ABOUT US-ANALYTICS Services Solutions Process & Advisory EPM: Planning & Forecasting Infrastructure EPM: Financial Close & Consolidation Implementations Business Intelligence ABOUT US-ANALYTICS Upgrades & Migrations DRM: Master Data Management Managed Services Big Data Training Data Integration Accolades Original Oracle Hyperion and Pillar partner Oracle Hyperion Financial Management 11 Oracle Hyperion Planning 11 Oracle Essbase 11 Oracle Data Relationship Management 11 2015 Oracle TOLA EPM Partner of the year 2013, 2014, 2015

What WE believe at US-ANALYTICS CORE FOCUS In business to drive business transformation using leading experts, EPM and business analytics tools, and proven best practices.   CORE VALUES Quality: customer satisfaction that meets or exceeds client’s expectations. Teamwork First: seeking what is best for the overall team (company, client, and partners) first, being flexible, trusting and adding value. Accountability: understanding your individual role, following through to goal attainment, and assisting in success of the firm. Innovative Solutions: offering forward-thinking answers to our clients’ demands. Passionate Fun: recognizing success and celebrating it.

Market Reality and Validation Of Why Managed Offerings are so valuable WSJ – 2.7% headcount projected in most finance departments this year. Need to run the same processes with less technology staff. EPM and BI - Mission Critical Systems, 24/7 requirements. Oracle/Hyperion Staff - Hard to find resources with the expertise and availability both technical and functional. EPM and BI encompasses lot’s of technologies, tied hard to have all the skills and expertise in one or two staff. Many solutions are now hybrid, on-premise and in the cloud, so remote teams make sense. ( especially high quality onshore teams) Managed Services is not only an option, but now a proven one.

What Makes American Partners / US-Analytics’ Managed Services Better Dedicated. US-Based Team (not part time, or single threaded). 24/7 team US and in Philippines. Service Desk Manager will be assigned. Most staff on desk can handle Level 1, Level 2, and some Level 3 tickets. Tailored. Pick your level of HPRO and offering, then customized service ( by product, by function, by team). On boarded, documented and scheduled. Systemized Escalation Path Defined. When escalated to leverage full Oracle Staff up to Oracle Aces and Oracle Support Desk. Growing Practice. 2 new clients per month on average. Team continues to grow. Tools and Training. All MS clients get full access to our tricks and tips.

1 . Hardware and Network Monitor and Support (Hosted) Managed Services – Responsibility Tiers Application and EPM Process and Support - Scheduled and unscheduled tasks in place of an application administrator Provide troubleshooting and resolution for application issues Processes - Support Month End close etc. 3. Application(s) and EPM Process Support 2. Infrastructure Support 1 . Hardware and Network Monitor and Support (Hosted) Infrastructure - Support tasks related to the software and related maintenance Provide troubleshooting and resolution for software and performance issues, etc. Hardware and Network – Outsource hardware and network Provider owns OS and related

US-Analytics Managed Services Pillars On Boarded Systems Management Applications Transaction Monitoring Log Monitoring Session Monitoring Process Monitoring Usage Patterns System Performance Availability Monitoring Common Ops Helpdesk Trouble Ticketing SOP based resolution Ticket Assignment Escalation Management End User Interface SLM Service Desk User Account Management Infra Admin App Admin Archival/Backups etc Master Data Config Patch Mgmt Interface Mgmt Production Support Infra,App, Process Administration Interface Issues Performance Diagnostics Problem Identification Escalation Path Defined Root Cause analysis Problem resolution Triage Management Managed Reporting Parameters & frequency Tool Integration Real Time Reporting Periodic / Quarterly Review Reporting/ Client Communication

CASE STUDY Multi Product Global Organization HPRO Customer Needs: Full Hyperion deployment with multiple phases Large SAP ERP customer with all Hyperion EPM footprint Support internal admins Support : Hourly managed services support Report findings / identify issues for resolution Related to Hyperion platform Both application and infrastructure HPRO HFM, FDM, Planning, Essbase, DRM (11.1.2.1) Retail and Security

CASE STUDY HPRO Manufacturing and Retail Multi Product Global Organization Customer Needs: Multi year global deployment of Hyperion applications Strong internal administrative team People Soft and SAP ERPs with all Hyperion EPM footprint Support : Initial on site support then converted to remote managed services Hourly managed services agreement Support internal admins Future : Evaluating Upgrade, DRM, FCM and ARM HPRO Planning and Essbase BIFS and OBIA (11.1.2.1) Manufacturing and Retail

CASE STUDY Multi Product Global Organization Customer Needs: HFM, Planning, FDMEE Application and infrastructure Turnover with admin driving need for support Support: Hourly support contract Coordination points with app owners Annual Hourly Contract Planning, HFM, FDMEE, DRM FCM/ARM 11.1.2.3 Manufacturing and Distribution

CASE STUDY Multi Product Global Organization HPRO Retail Customer Needs: Recent HFM/FDM and Planning Applications deployed by 2 different consulting firms. Recent version upgrade Recent Departure of Application Admin Need to provide support for application and infrastructure activities for all applications and infrastructure Support, Scheduled: High ticket volume - large number of support tasks Daily, Weekly, Monthly tasks Monthly data feed loads Infrastructure tasks (performance, log files) Unscheduled Tickets Greater number of tickets for both application and infrastructure Related to Hyperion platform HPRO HFM, FDM, Planning and Essbase (11.1.2.3) Retail