E-government Working Group E-government in Austria Actual policy / main targets Austrian E-Service strategy (delivery of E-Services as a set of building blocks or modules such as Identification, E-Form, E-Signature, E-Delivery based on standards) Organisational and legal framework to achieve sector independent interoperability of electronic services Most important building blocks / implementation strategy Modules for Online-Applications (Identification and Authentification, E-Signature, E-Payment, E-Delivery); technological neutrality, co-ordination, standards and structures; co-operation with the business sector (bankcards) Main achievements Framework Consolidation (e-Government law designed especially for electronic communication between citizens and the business world and public administrations) Basic Services (such as: Form Style-Guide, Citizen’s Card Concept, Mobile phone signature, Electronic methods of paying fees, Electronic delivery service, ...); implementation in various applications and selected communities 13/14 September E-government Working Group

E-government Working Group E-government in Austria Most beneficial e-government service / main benefits Implementation of uniform technical solutions (E-Signature, E-Payment, Identification procedure, …) Electronic Delivery Service Uniform access to Central Registries Backoffice Integration (“Electronic Records Management” in all Federal Ministries) Main challenges for the future Deployment of E-Service building blocks to other sectors such as commerce, health, education, business, ... Pan European Level 13/14 September E-government Working Group