1. Ministry of Transport, Information Technology and Communications Technological base: Interoperability Tsvetanka Kirilova Ministry of TITC Bulgaria

2. Ministry of Transport, Information Technology and Communications European Interoperability Framework ‘ Interoperability, within the context of European public service delivery, is the ability of disparate and diverse organisations to interact towards mutually beneficial and agreed common goals, involving the sharing of information and knowledge between the organisations, through the business processes they support, by means of the exchange of data between their respective ICT systems.’ ”

3. Ministry of Transport, Information Technology and Communications Interoperability levels

4. Ministry of Transport, Information Technology and Communications The legal framework –2001 – Law for the Electronic Document and Electronic Signature; –2003 – Strategy for Bulgarian e-Government; –2006 – Bulgarian Interoperability Framework; –2007 – Law on e-Governance; –2008 – 6 ordinances, accompanying Law on e-Governance (The documents take into account the Bulgarian Interoperability Framework (2007-2008), as well). –2010 – e-Governance Strategy 2011-2015- In accordance with Malmo and Granada declarations. e-Governance strategy take into account the new European Interoperability Framework and the European Interoperability Strategy. 4

5. Ministry of Transport, Information Technology and Communications 5 STATE AUTHORITY Citizens STATE AUTHORITY Provision of administrative services Activities related to working with e- documents Electronic document exchange between state authorities Exceptions: 1.Does not apply to electronic documents containing classified information 2.Does not rescind regulations for paper documents when a particular format or work order are provided The scope of Low on e-governance

6. Ministry of Transport, Information Technology and Communications Important obligations.. One-off data collection and creation – Administrative authorities, persons performing public functions and organizations providing public services cannot require citizens and organizations to submit or prove such data as they should receive them ex officio from the original data controller. Official notification – The original data controller should send the data officially to all administrative authorities, persons performing public functions and organizations providing public services, which are required by law to retain the data and have requested to receive them. 6

7. Ministry of Transport, Information Technology and Communications Important obligations.. Automated provision The notification and request for data provision are carried out in an automated way, electronically. Obligation for identification The obligations arise if the citizen, the organization, respectively, have indicated a unique identifier. 7

8. Ministry of Transport, Information Technology and Communications Registers of the interoperability Register of the registers and data Register of the information objects Register of the electronic services Register of the accredited persons Register of the standards Register of the certified IS Register of the participants in the electronic exchange in UEEED

9. Ministry of Transport, Information Technology and Communications The “heart” of interoperability.bg 9 Register of the information objects The Bulgarian meta-data model consists of definitions for: Terms Values Nomenclatures Segments e-Documents The main part of the definitions for values, nomenclatures and segments is the corresponding XML- construction. The e-documents are the 5-th type of information object, liable to registration. This registration guarantees that for every e-document is available free of charge application for viewing or editing. The process of registration and the Register of the information objects are under regulation of the Ordinance on the Registers of the information objects and the electronic services

10. Ministry of Transport, Information Technology and Communications The “heart” of interoperability.bg 10 Register of the information objects Two type of electronic services are under registration: “Primary services” and “Complex services”. The Complex services are “services invoking other services”. The main subject of the registration is the services interface, represented by e-documents for service request and e-documents for service response(s). Register of the electronic services The process of registration and the Register of the electronic services are under regulation of the Ordinance on the Registers of the information objects and the electronic services

11. Ministry of Transport, Information Technology and Communications Two important sections of the Register of the registers and the data 11 Register of the information objects Section “Non-unified data” consists of data definitions accepted directly from law-texts. Section “Unified data” consists of unified data definitions, corresponding to one or more non-unified data definitions. Register of the electronic services Section “Unified data” Section “Non- unified data” The process of registration and the Register of the registers and the data are under regulation of the Instruction on the Register of the registers and the data

12. Ministry of Transport, Information Technology and Communications About the “clearing process” 12 Register of the information objects Tree steps to “produce” formalized data definition: 1. Extraction of data definition from law texts and registration as non-unified data definition 2. Unification and registration as unified data definition(s) 3. Formalization (XML- construction building) and registration as formalized data definition Register of the electronic services Section “Unified data” Section “Non- unified data” Laws.. Formalization Unification The steps are under regulation of the Ordinance on the Registers of the information objects and the electronic services

13. Ministry of Transport, Information Technology and Communications About the “clearing house” Rules for data unification and formalization Data definitions Repository Council for entries Supporting administration 13

14. Ministry of Transport, Information Technology and Communications Certification for interoperability compliance Certification for interoperability compliance of Requirements for IT projects Certification for interoperability compliance of Applications for viewing and editing of e- documents Certification for interoperability compliance of Administrative Information Systems 14 The certification process for interoperability compliance is under regulations of Ordinance on the general requirements for interoperability and information security

15. Ministry of Transport, Information Technology and Communications Documents exchange between administrations The administrations exchange e- documents through Uniform environment for exchange of electronic documents (UEEED) UEEED is a manageable environment for standardized and secure exchange of documents 15 The creation and maintenance of UEEED is under regulation of Ordinance on the requirements to the uniform environment for exchange of electronic documents

16. Ministry of Transport, Information Technology and Communications Some UEEED features The transferred e-documents are checked for compliance with their definition in the Register of the information objects Two level of addressing in UEEED: - Physical level – by IP - Logical level – by unique ID, generated at the stage of registration in UEEED The Administrative IS can be connected to the UEEED by integration with UEEED-Client 16 The Ministry of TITC is building and will maintenance the UEEED. The UEEED- Client will be available free of charge.

17. Ministry of Transport, Information Technology and Communications The administrations Have to accept or reject service requests in unified manner independently of way of transfer Have to support documents exchange by all channels; Have to be represented on the Common Administrative Portal- CAP; The CAP is a single access point for the all of services, supported by all of Bulgarian administrations. 17

18. Ministry of Transport, Information Technology and Communications The administrations have to support unified services execution: Independently of way of transfer of service’s request and response; Independently of requesting side, if the service’s access is permitted for this side; Independently of administration, in a way of services, which are supported by many similar administrations- e.g. municipality administrations; 18

19. Ministry of Transport, Information Technology and Communications Two base infrastructures Infrastructure for setting up and maintenance of semantic interoperability –MTITC is responsible for setting up –The resources of the infrastructure are centralized Infrastructure for e-services support –Only UEEED and the general administrative portal are centralized resources –Other resources are under support by different administrations and concern identification of persons and organizations, delivering information needed for services execution etc. 19

20. Ministry of Transport, Information Technology and Communications Tree levels of services Level 1: Services for person and organization identification Level 2: Services for collection of the necessary data for service execution Level 3: Services requested by citizens and organizations 20

21. Ministry of Transport, Information Technology and Communications Services for person’s and organization's identification The services use only UEEED for exchange of services request and response The features of UEEED ensures the identification of requester of service for identification of person or organization 21

22. Ministry of Transport, Information Technology and Communications Services for collection of the necessary data for service execution The services use mainly UEEED for exchange of services request and response, but any other channels for document exchange are applicable Those kind of services are requested only after successful identification of requesting person or organization- the services from level 1 22

23. Ministry of Transport, Information Technology and Communications Services requested by citizens and organizations The services use for exchange of services request and response any channels for document exchange, excluding UEEED Two general condition for possible service execution: –Successful requester identification, by using services from level 1 –Successful collection of necessary data from another administrations, by using services from level 2 23

24. Ministry of Transport, Information Technology and Communications European public service scenarios

25. Ministry of Transport, Information Technology and Communications About the cross-border services exchange 25 Interoperability.euInteroperability.bg Gateway Request.хх Response.хх UEEED Administration n Administration 1 Administration 2 Administration 3 A specialized Gateway will connect Bulgarian environment of administrative services with some one else. The Gateway will support: Protocol compatibility with eu-requirements Translation from eu-service specification to bg-service specification and vice versa Control of execution of services, including complex type, in Bulgarian environment of administrative services UEEED - Uniform environment for exchange of electronic documents

26. Ministry of Transport, Information Technology and Communications 26 Thank you for your attention!