Dan Beck (678) 686-6280 dbecke@gmanet.com LGRMS Dashboard Using Measures to Prioritize and Reduce Risk Dan Beck (678) 686-6280 dbecke@gmanet.com

Joint effort of ACCG & GMA Set up as a non-profit corporation in 1988 Overseen by joint ACCG & GMA Board Developed as a service organization Funded by and services 6 insurance programs LGRMS was set up in 1988 as a non-profit Organization to help support the ACCG and GMA members reduce the risk of Insurance related losses. We are overseen by the LGRMS Board, which is made up by the Executive Director and Deputy Executive Director of both GMA and ACCG and the Director of LGRMS. Historically we have met annually, but in 2013 we are going to be meeting on a quarterly basis. We were designed as a service organization. Most members with ACCG and GMA do not have the resources to support a full-time loss control/ safety professional. The LGRMS Staff are here to provide members with a turn-key process, programs, training, tools, and materials to ensure members are as effective and efficient in reducing risk within their organizations as possible. We are funded by the 6 different insurance programs. Property & Liability, Workers Compensation, and Health Insurance within Both ACCG and GMA. Each LGRMS staff member completes an expense report weekly and assigns time and expenses to the fund they were service during the week. Any Questions? September 19, 2018

The Problem Although blessed with a talented 14 person staff, still limited resources based on 800 members Reactive vs Proactive No Measures of Success No consist process to prioritized members or program focus

Dashboard Development Issues Too many variables codes– Dept/ Cause Inconsistent variables code Member Size Definitions Data Security between GMA and ACCG

LGRMS Workers’ Compensation Loss Analysis C County 1/1/10 to 12/31/14

C Co - All Departments Analysis Recommendations $3.6 Million Total Incurred over 5 Years Sheriff’s Office, Jail, account for 36% of Claims and 39% of $s Fire Dept / EMS accounts for 20% of Claims and 19% of $s Road Dept, Water / Waste Water account for 28% of Claims and 25% of $s Parks and Recreation account for 6% of Claims and 10% of $s Administration account for 5% of Claims and 5% of $s Sheriff’s Office, Jail, Fire Dept / EMS, Road Dept / Water/ Waste Water, Parks & Rec and Administration for 95% of Claims and 98% of $s Recommendations Conduct additional analysis on trends within Sheriff’s Office, Jail, Fire Dept / EMS, Road Dept / Water/ Waste Water, Parks & Rec and Administration

C Co - All Departments

C Co - Sheriff’s Office / Jail Analysis Incidents during training (Ergonomics, Non-Category, Law Enforcement Operations, and Slip & Trips) account for 11% of Claims, and 15% of $s Altercations (Inmates / Suspect) account for 17% of Claims and 4% of $s Slips Trips and Falls / Foot Pursuits account for 25% of Claims and 30% of $s Motor Vehicle claims account for 12% of Claims and 3% of $s Gunshot claims account for 1% of Claims and 35% of $s 65% of Claims #s and 87% of total incurred $s come from, Motor Vehicle, Altercations, Foot Pursuits, Slip, Trip & Fall , and Gunshot type claims. Recommendations Develop Safety Problem Solving Teams within Sheriff’s Office to focus on reducing Motor Vehicle, Altercations, Foot Pursuits, Slip, Trip & Fall , and Gunshot type claims. Conduct additional focused analysis Develop and communicate loss reduction goals Develop, communicate, and implement loss reduction action plan Implement training on Slips , trips and Falls – LGRMS can assist with this STF training Implement or enhance Safety Training Officer Concept – LGRMS will be offering this training in the fall of 2015 Develop / Enhance Traffic Directing Policy & Motor Vehicle Policy, and provide training

C Co - Fire Dept / EMS Analysis Recommendations Lifting Patient / Ergo account for 12% of Claims and 48% of $s Slip, Trip, Falls account for 10% of Claims and 15% of $s Training and Heat Stress account for 42% of Claims and 11% of $s 64% of Claims #s and 74% of total incurred $s come from Ergo/ Lifting , Slip, Trips & Falls, and Training/ Heat Stress type claims. Recommendations Develop Safety Problem Solving Teams within Fire Dept to focus on reducing Ergo/ Lifting , Slip, Trips & Falls, and Training/ Heat Stress type claims Conduct additional focused analysis Develop and communicate loss reduction goals Develop, communicate, and implement loss reduction action plan Implement or enhance Driver Training Implement equipment changes Implement training on STF and Ergonomics – LGRMS can assist with this type of training

C Co - Roads Dept Analysis Ergonomic / Lifting type Claims ( Lifting, Shoveling, Pushing Pulling) account for 11% of Claims and 26% of $s Slip, Trip, Falls account for 15% of Claims and 57% of $s Entering/ Exiting Motor Vehicle account for 11% of Claims and 12% of $s 37% of Claims #s and 95% of total incurred $s come from Slip, Trip & Fall, Ergonomic, and Entering/ Exiting Motor Vehicle type claims. Recommendations Develop Safety Problem Solving Teams within Roads Dept to focus on reducing Slip, Trip & Fall, Ergonomic, and Entering/ Exiting Motor Vehicle type claims Conduct additional focused analysis Develop and communicate loss reduction goals Develop, communicate, and implement loss reduction action plan Implement equipment changes Implement training on STF and Ergonomics – LGRMS can assist with this type of training

ACCG Law Enforcement Loss Analysis 2010 to 2014

Workers’ Compensation (2010 to 2014) Sheriff/ Jail/ Law Enforcement 39% of WC Claims , 39% of WC $s

Workers’ Compensation (2010 to 2014)

Workers’ Compensation (2010 to 2014) Law Enforcement by Type Motor Vehicles account for 13% of Claims #s and 36% of $s Slip, Trip & Falls account for 17% of Claims #s and 18% of $s ($9,094,303) Arrests / Altercations account for 24% of Claims #s and 17% of $s Ergonomics (Lifting, Pushing Pulling, Repetitive Motion, Awkward Postures) account for 6% of Claims #s and 10% of $s Incidents while Training account for 7% of Claims #s and 8% of $s Foot Pursuits account for 5% of Claims #s and 3% of $s Struck by Motor Vehicle (Directing Traffic, Traffic Stops) account for 1% of Claims #s (21) and 1% of $s

So what do we do to reduce risk of injuries? Motor Vehicles Setting very Clear Expectations - Motor Vehicle Policy, Pursuit Policy, Seatbelt usage Providing quality Training – Setting Goals for incident reduction, Reporting results Accountability Arrests / Altercations Setting very clear expectations – Value Officer Safety vs Aggressive behavior Professional performance of handling of confrontations (Avoid confrontations) Verbal skills, Tactical skills, Defensive Tactics, De-escalation Training Backups/ Tasers/ other less than lethal weapons Proper handcuffing, search, and seatbelt usage of prisoners in transport Slip, Trip & Falls Awareness and control of surroundings, Ditches, Curbs, Ice, Holes, Fences, chairs etc… Slip resistant footwear

So what do we do to reduce risk of injuries? Foot Pursuits Setting Very Clear Expectations – Foot Pursuit Policy Assess Risk vs Reward Physical Fitness Ergonomics (Lifting, Pushing Pulling, Repetitive Motion, Awkward Postures) Setting very clear expectations Physical Fitness, Fitness standards Training/ Education Changing tires, Gun Belts Incidents while Training Safety Officers Struck by Motor Vehicle (Directing Traffic, Traffic Stops) Set clear expectations – Directing traffic and traffic stops policies HiVis Gear/ vests, Proper lighting / strobes Control surroundings, Safe Environment, proper use of traffic wand flashlights

Property & Liability (2010 to 2014) Sheriff/ Jail/ Law Enforcement 37% of PL Claims 42% of PL $s

Property & Liability (2010 to 2014)

LE Property & Liability (2010 to 2014) Motor Vehicle – 64% # of Claims (2,543), 46% $s of Claims ($17,662,761) Excessive Force/ Shooting/ Taser - 5% # of Claims (210), 14% $s of Claims ($5,537,457) Jail– 5% # of Claims (214), 12% $s of Claims ($4,398,615) False Arrest – 4% # of Claims (173), 6% $s of Claims ($2,120,104) Human Resources– 2% # of Claims (94), 6% $s of Claims ($2,322,122)

Property & Liability (2010 to 2014) Jail Claims Medical Care accounts for –49% $s of Claims ($2,136,757) Deaths/ Suicides account for 29% $s of Claims ($1,261,228) Jail Conditions account for 16% $s of Claims ($702,376)

So what do we do to reduce risk of P&L Losses? Motor Vehicle Setting very Clear Expectations - Motor Vehicle Policy, Pursuit Policy, Providing quality training – Setting Goals for incident reduction, Reporting results Accountability Excessive Force/ Shooting/ Taser, Jails, False Arrest Clear expectations Maintaining current education through POST and PATC, make certain the legal justification for every and all uses of force Body Camera’s Human Resources Hire only good candidates Seek advise before you act / Call the ACCG Help Line