1. Department of Administrative Services Risk Management Services
STRIMA 2009
Georgia
Department of Administrative Services
Risk Management Services
September, 2009

2. Georgia Risk Management Activities 2009
Senate Bill 425
Grants RMS authority to implement Safety and Loss Prevention programs in all state agencies
Authority to allocate premiums, create incentives and penalties for state agencies based on participation and effectiveness of Safety and Loss Preventions programs (post budget)
Staff Adjustments
Current leadership of RMS has over 160 years of risk and insurance experience
Hired two loss control officers
Restructured departments to incorporate lean processes to maximize efficiency and effectiveness
Aligned authority with responsibility and accountability .

3. Georgia Risk Management Activities 2009
Comprehensive Loss Control Program (CLCP)
Implementation of SB425
Enterprise Risk Management Approach
Tools to influence individual human behaviors
Financial impact to influence agency management
Create a “Culture of Safety” in state government
Imposed a philosophy but did not mandate a format
Created to address the eight major causes of loss in property, liability and workers’ compensation
Lead to experience based rating and allocations of premiums
Written to be flexible so that each applicable program component is customized to the organizational & operational needs of the state agency
Utilized existing policies and procedures whenever possible
Enhanced claims reporting system to capture data quickly and accurately in a usable format
Philosophy – “When loss prevention is effective something doesn’t happen” – but we can still measure performance if we have historical data

4. Georgia Risk Management Activities 2009
CLCP- Implemented in three phases
Phase One –
Agency’s contract with DOAS to participate in the CLCP
RMS loss control officers conduct onsite visit
Existing policies and procedures evaluated
Claims trends discussed
Exposures evaluated
End of Phase One involves the creation of a risk profile and initial CLCP implementation evaluation
Recommendations – 90 day follow-up
Further consultation as necessary to assist the agency

5. Georgia Risk Management Activities 2009
CLCP – Implemented in three phases
Phase Two –
Impose financial penalty on non-participating agencies
Consult with any agency requiring assistance with either the creation of or implementation of effective loss prevention techniques (best practices)
Create and provide baseline data from which phase three effectiveness will be measured
Communicate data to create awareness of financial implications for all agencies in state government
Celebrate early success – innovation in state agencies

6. Georgia Risk Management Activities 2009
CLCP – Implemented in three phases
Phase Three -
Measure the effectiveness of agency program
Effectiveness measured in frequency of new claims
Assist with adjustments to agency programs as necessary
Post loss root cause analysis or accident review panels, documentation of corrective activity
Publish an annual “Risk Report” with statewide risk management data

7. CLCP is a long term solution Goal is to create a culture of safety
Georgia 2009
CLCP is a long term solution
Goal is to create a culture of safety
RMS provides documented measurable outcomes
Maintain excellent claims handling to mitigate existing losses
Address the ramifications of years of underfunding as well as current economic crisis
Recognizing the intangible
Making Georgia a safer state
Being good stewards of taxpayer’s dollars