The Leading Greater China ICT Service Provider Corporate & Solutions Overview The Leading Greater China ICT Service Provider (Version 20091214) Justin Lam Account Manager
Background Founded in 1999 by former senior management of PSINet HK Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam 400+ staff in 12 offices (plus 1,000+ staff in IP Call Centres) 6 IDCs (HK, BJ, SH, TP) & 4 IP Call Centres (BJ, SH, GZ) 37 cities with Network POPs in Asia with services covering 700 cities Serving over 6,800 MPLS VPN clients’ sites and hosting over 5,200 clients’ servers Over 2,500 enterprise clients across regions The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses
37 Point-of-Presences covers more than 700 cities in Asia Committed Service Level Agreement (SLA) quality Around-the-clock network monitoring, management and reporting Operate with Industry’s best-practices - ISO20000 and ISO9001
International Certifications ISO 9001 since 2007 ISO 20000 since 2007 ~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications 20%+ project managers with PMP/CPMP certifications Cisco EUC Specialized Partner since 2006 Cisco Premier Partner since 2006 Hong Kong SuperBrands 2005 Microsoft Certified Partner since 2002 Cisco Powered Network since 2000 Polycom Solution Partner since 2006 Nationwide IP VPN / IP Call Centre / IDC licenses in PRC
Network & Operation
Awards 2009 The Best MPLS VPN Service Provider 2009 Outsourced Contact Centre of the Year (Inbound) 2009 Southern China Contact Centre of the Year (over 100 Seats) 2009 Off-shore Contact Centre of the Year 2009 China Best Outsourcing Contact Centre of the Year Cisco FY2009 Q2 Best Contributor Award of UC 2008 – 2009 China Best Outsourcing Service Provider Top 50 Service Outsourcing Providers in China 2008 2008 Service Outsourcing Company in China (Top 50) 2008 Best Contact Centre in China 2008 Inbound Contact Centre of the Year (Off-shore) 2008 Outbound Contact Centre of the Year (Outsourced) 2008 Polycom Best Partner Award 2008 The Best Contact Centre in China (Outsourced)
World-class ICT Services
ONE VPN Service Application Optimized by CPE Prioritization and MPLS Marking at PE Customer traffic DYXnet MPLS Core 2 Mbps = Gold Real time applications, VC, VoIP, IPT = Silver Delay sensitive applications, ERP = Bronze Email, Web, HTTP, File transfer
ONE VPN Service DYXnet MPLS Core HK Headquarter Public Internet Servers China Branch 1 Leased line Leased line DYXnet MPLS Core Leased line (Backup) Broadband Internet Broadband Internet Broadband backup GRE tunnel over broadband circuit China Branch 2 Leased line and dedicated circuit Typical diagram of ONE VPN Enterprise with Leased Line / ADSL backup
Data Centre Services Co-location Service ONE VAS Options: Service available in Hong Kong, Taipei, Beijing & Shanghai, Shenzhen, Guangzhou Co-location Service Rack, facility and bandwidth Remote-hand services ONE VAS Options: Dedicated Bandwidth Shared Bandwidth Content Distribution Content Distribution Plus Clean Bandwidth
Internet Access Broadband Internet Access Service Service available in Hong Kong, Mainland China and Taiwan Broadband Internet Access Service Shared Provider-edge Port Asymmetrical (e.g., 6M/640K, 8M/800K) Symmetrical (e.g., 2M/2M to 10M/10M) Dedicated Internet Access Service Dedicated Provider-edge Port DDN (from 64Kbps to 155Mbps) Ethernet (from 1Mbps to 1Gbps)
ONE VAS Family ONE NetTraffic (cont.) Traffic Utilization Graph Bandwidth Utilization MRTG charts show the bandwidth utilization including: Daily, weekly, monthly and yearly graph Traffic In/Out, Max, Peak and Average
ONE VAS Family ONE NetTraffic NEW ONE VAS Family ONE NetTraffic Traffic Analysis, Capacity Planning, Making Policy Decisions DYXNet offers complete service information including: Real-time circuit status Circuit Availability Traffic Utilization Traffic Analysis SLA Data Login account scheme Multiple login accounts per customer Access right management
ONE VAS Family ONE NetTraffic (cont.) Application & User Bandwidth Distribution Bandwidth utilization by application. Top N – Application Traffic Bandwidth Protocol Utilization Bandwidth utilization by user. Top Talkers Top Conversations Custom Reports & More!
Our Competitive Advantages The leading Greater China ICT Service Provider with over 10 years experience Professional and seasoned service team Solid experience in PRC with local expertise and strong Telco relationship Comprehensive and flexible solutions Competitive and flexible pricing scheme Flexible billing options
Our Clients
Our Clients
Our Clients
Our Clients Carrier Customers
Thank You!