1. Corporate Presentation
The Leading Greater China ICT Service Provider

2. Background Founded in 1999 by former senior management of PSINet HK
Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam
400+ staff in 12 offices (plus 1,600+ staff in Contact Centres)
7 IDCs (HK, BJ, SH, TP) & 6 Contact Centres (BJ, SH, GZ)
37 cities with Network POPs in Asia with services covering 700 cities
Serving over 6,800 MPLS VPN clients’ sites and hosting over 5,200 clients’ servers
Over 2,500 enterprise clients across regions
The only foreign JV in PRC has nationwide/cross-province IP VPN / IP Call Centre / IDC licenses

3. International Certifications
2010 VMware Partner: Professional Service Provider
2010 Dell PartnerDirect
ISO since 2011
ISO since 2007
ISO 9001 since 2007
~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications
20%+ project managers with PMP/CPMP certifications
Cisco EUC Specialized Partner since 2006
Cisco Premier Partner since 2006
Hong Kong SuperBrands 2005
Microsoft Certified Partner since 2002
Cisco Powered Network since 2000
Polycom Solution Partner since 2006
Nationwide IP VPN / IP Call Centre / IDC licenses in PRC

4. Awards Frost & Sullivan 2010 MPLS VPN Market Leadership of the Year
Frost & Sullivan 2010 Contact Centre Outsourcing Market Leadership of the Year
CAPITAL Outstanding Green Excellence Awards 2010
2010 The Best Contact Centre Outsourcing Service Provider (China)
2010 Top100 Service Outsourcing Provider in China (Growth Enterprise)
Top50 Service Outsourcing Provider in China
The Best MPLS VPN Service Provider
2009 Outsourced Contact Centre of the Year (Inbound)
2009 Southern China Contact Centre of the Year (over 100 Seats)
2009 Off-shore Contact Centre of the Year
2009 China Best Outsourcing Contact Centre of the Year  
Cisco FY2009 Q2 Best Contributor Award of UC
2008 – 2009 China Best Outsourcing Service Provider
For The Best MPLS VPN Service Provider 
- From 赛迪传媒：CIO360中国信息主管网 in 2009
- From 全球IP通信联盟 in 2010

5. DYXnet Business Empowerment Network
<Note:Follow the animation, the speaker should list the elements of DYXnet Business Empowerment Network one by one first.>
Global Network Infrastructure
World-class ICT services
International Business Partnership
<Then, following with the elaboration:>
DYXnet Business Empowerment Network
This powerful architecture integrates strong foundation of robust infrastructure, extensive business partnerships and world-class ICT services.
With DYXnet’s Business Empowerment Network, we deliver advanced ICT technologies to customers and partners throughout Greater China, while also bringing China’s many opportunities to our customers and partners around the world.

6. 37 Point-of-Presences covers more than 700 cities in Asia
Committed Service Level Agreement (SLA) quality
Around-the-clock network monitoring, management and reporting
Operate with Industry’s best-practices – ISO 27001, ISO and ISO 9001

7. Network & Operation

8. Escalation Procedure Fault Case Provisioning Case General Contact
Fault Case
Provisioning Case
General Contact
Name /Title
Contact No.
Customer Care Center
(852) (Hong Kong)
(China)
(VIP China)
(Taiwan)
Level 1
Samuel Chan - Manager
Responsible Project Manager:
(852) (Hong Kong)
Contact information will provide
when project start
Level 2
Robert Hung - Customer Support
Manager
(852) (Hong Kong)
Joe Sze – HK Project Manger
Tel: (852) (Hong Kong)
Level 3
Wallace Ng - Group VP
Wallace Ng - Group VP
Tel: (852) (Hong Kong)

9. World-class ICT Services

10. Industry Solutions Retail Logistic
ONE VPN Retail - Network connectivity for shops
Co-location – High availability for Retail Application
Contact Centre Outsourcing – Agent, CRM or Hotline Outsourcing
IP Telephony – IP PBX for self-built hotline support internally
ONE VC – multi-site HD VC accessibility with shops
Logistic
ONE VPN Enterprise / Corporate Plus / Corporate - Network connectivity for main office and branches
ONE VPN Retail – Network connectivity for outpost and satellite offices
ONE VC – Reduce the cost of overseas communications and business travel with multi-site HD video-conferencing

11. Industry Solutions Manufacturing Financial Services
ONE VPN Enterprise / Corporate Plus / Corporate – Network connectivity for main office, branches and factories
Internet Plus – Premium Internet access for PRC factories
ONE VC – Reduce the cost of factory and office managers’ communications and business travel with multi-site HD video-conferencing
Financial Services
ONE VPN Retail – Network connectivity for shops
Co-location – High availability for web content and application
Content Distribution – Customers experience enhancement
Content Distribution Plus – VIP customers experience enhancement
ONE VC – Boost productivity and decision-making by hosting internal meetings between branch offices via HD video-conferencing

12. Industry Solutions Web Hosting Providers Online Game Providers
Co-location – Facility management and business enablement
Online Game Providers
Clean Bandwidth – Business protection and continuity from network attack
Contact Centre Outsourcing – Agent, CRM or hotline outsourcing
ONE VC – Strengthen your collaboration with regional distributors, business partners and suppliers using a low-cost HD video-conferencing system

13. International Business Partnership
VMware Partner: Professional Service Provider
Dell PartnerDirect
Cisco Premier Partner
Cisco Express Unified Communications (EUC) Specialized Partner
Microsoft Certified Partner
Polycom Solution Partner
Other Local Solutions Partners

14. Our Competitive Advantages
The leading Greater China ICT Service Provider with over 11 years experience
Professional and seasoned service team
Solid experience in PRC with local expertise and strong Telco relationship
Comprehensive and flexible solutions
Competitive and flexible pricing scheme
Flexible billing options

15. Our Clients – by industry
Manufacturing
Logistics
Retail

16. Our Clients – by industry
Financial Services
Media / Hotels
Others

17. Our Clients - Carriers

18. Our Carrier Partners’ Clients18

19. Thank You!

20. (For Enterprise Solutions)
ONE NetTraffic Report
(For Enterprise Solutions)

21. ONE NetTraffic Report - Optional
Traffic Analysis, Capacity Planning, Making Policy Decisions
DYXNet offers complete service information including:
Real-time circuit status
Circuit Availability
Traffic Utilization
Traffic Analysis
SLA Data
Login account scheme
Multiple login accounts per customer
Access right management

22. Traffic Utilization Graph
User Interface
Traffic Utilization Graph
Bandwidth Utilization
MRTG charts show the bandwidth utilization including:
Daily, weekly, monthly and yearly graph
Traffic In/Out, Max, Peak and Average

23. Real Time Circuit Status
User Interface
Real Time Circuit Status
Real-time circuit status
Detailed information is shown when there’s any outage incident, including start time of outage and downtime duration.

24. Custom reports can be generated based on following criteria:
Traffic Analysis
Custom Reports
Custom reports can be generated based on following criteria:
Source / destination address
Application
Port / port range
Period (date & time)
In and Out Traffic
Match any / match all criteria

25. ONE NetTraffic (cont.) Application & User Bandwidth Distribution
Bandwidth utilization by application.
Top N – Application
Traffic Bandwidth
Protocol Utilization
Bandwidth utilization by user.
Top Talkers
Top Conversations
Custom Reports & More!