1. QoS Solutions Confidential 2010 NetQuality Analyzer and QPerf

2. QoS Solutions Confidential 2010 NetQuality Analyzer Problem –Application performance issues at remote sites occur randomly but enough to impact productivity –There is no technician on site and the existing tools offer no history Solution –NetQuality Analyzer can cost-effectively provide you with details on Latency, Path, Available Bandwidth, Circuit Quality, Web Performance and Application response time Solution applies to all circuits- not just VPN’s Like having a tech on site 24 x 7

3. QoS Solutions Confidential 2010 Incredibly Compact! The appliance is small enough to carry in your briefcase. Easy to ship anywhere. Measures 6-1/2” x 4-1/2” x 1-1/4”. Uses very little power (3-4W). No moving parts for long MTBF! Can use Power over Ethernet! Plug into any 10/100 port in your network!

4. QoS Solutions Confidential 2010 Solution NetQuality Analyzer is a simple, low-cost appliance that installs transparently in remote offices without the assistance of technical staff. Uses DHCP to get local address and DNS server information Uses secure HTTP to get updated instructions and update data on your private page at QoS Solutions web site No inbound connections or tunnels! Zero to Minimal IT involvement!

5. QoS Solutions Confidential 2010 Data Collected Bandwidth (optional) –Available bandwidth based on periodic 10 second bursts in each direction –Simulate VOIP Call with 20 second UDP test showing dropped packets, out of order packets and jitter! User choice of 21 TOS Settings Route Data to target system of your choice –Number of Hops –Hop Changes Web Data –Speed of download to remote of Web page of your choosing Includes DNS lookup time, Server “Think-Time”, Transfer Time Application Service Response Time –Measures response time of the actual application service, not just whether the network interface is up!

6. QoS Solutions Confidential 2010 Data Collected (cont’d) MTU Size – Maximum supported MTU for link DNS Response Time Ping Latency (as opposed to Net Test Latency) Retransmissions SNMP (optional) –Interface Utilization, discards, errors, etc NetFlow (optional) –Top 10 Flows by Bandwidth identified by source and destination Packet Capture (up to last 15 minutes) (optional)

7. QoS Solutions Confidential 2010 Data Viewable Graphs and Tables –Previous 12 Hours Real-Time Downloadable CSV files –Hourly, Daily, Weekly, Monthly Secure Access to Private Pages on QoS Website

8. QoS Solutions Confidential 2010 Customization Move units to any site Change –Name of location –Web Performance check intervals –Route Performance check intervals –Bandwidth Performance Max Rate (if optioned) –SNMP Polling Intervals (if optioned)

9. QoS Solutions Confidential 2010 When Unit is Installed it “Phones Home” Gets Updated Instructions Requests Web Page Downloads Web Page Sends Results to your Web Page Bandwidth Tester sends 10 Second Burst Gets Return 10 Second Burst Session We do the same for tracing the routes! NetQuality Analyzer Have the units shipped to a location Connect to an ethernet port and power on If finished with this site, ship the unit to another site! NetQuality Analyzer Internet Or MPLS Cloud HQ Remote Office

10. QoS Solutions Confidential 2010 Last Update from Unit Status Unit Name and Target Server Jitter, Out of Order and Dropped Packets Round Trip Latency NOT Ping! Route Changes The Net Performance Dashboard TCP Rate Shaping on Outbound

11. QoS Solutions Confidential 2010 See Application Service Performance

12. QoS Solutions Confidential 2010 MTU, DNS, Ping, Retransmits Bar Chart Showing Maximum MTU DNS Lookup Times Ping Times Retransmission Rates (should be zero)

13. QoS Solutions Confidential 2010 Time Spent Name Resolution Time Spent to Connect to Web Server Time Spent Waiting on Server Time Spent Transferring Data View Detailed Web Performance

14. QoS Solutions Confidential 2010 Available Bandwidth Tests

15. QoS Solutions Confidential 2010 SNMP-based Statistics Gather inbound and outbound statistics from your remote routers Collect data on errors, discards, and queue lengths Polling intervals are user adjustable from 5 seconds to 1 hour Data is gathered from LAN Side of Router so that precious WAN bandwidth is not used. Many DSL Routers support SNMP only from LAN side

16. QoS Solutions Confidential 2010 Bandwidth Utilization With Full Drill-down capability!

17. QoS Solutions Confidential 2010 Netflow Information Collects Netflow Information from your router Get Top 10 Talkers based on Bandwidth Get Number of flows, packets, flow duration,etc. Drill down to conversations

18. QoS Solutions Confidential 2010 Top 10 Applications Full Drill-down capability. Tells you what applications are using your bandwidth. Top 10 Sessions by Bandwidth

19. QoS Solutions Confidential 2010 Packet Capture Packet Capture Summary Information Choose which files to FTP and where to FTP Start and End Times

20. QoS Solutions Confidential 2010 Administration

21. QoS Solutions Confidential 2010 IP Address Information Admin Page Target Server for Performance Web Target SNMP Target and Poll Interval Set Active/Inactive/Reboot

22. QoS Solutions Confidential 2010 Unit Admin Page Choose Target Server Choose TOS Setting Application Response Time Set SNMP Access Web Page Reporting

23. QoS Solutions Confidential 2010 QPerf Designed for Bandwidth Capacity and Quality Testing Java Based –Tested on Windows, Mac OS X, Linux, Android Results are posted to Reporting Server Includes traceroute information

24. QoS Solutions Confidential 2010 QPerf

25. QoS Solutions Confidential 2010 NetQuality Analyzer and QPerf Simple, low-cost solution to understanding your remote locations performance issues Gives you the evidence you need to consider alternative ISP’s and carriers Negotiate better SLA’s with your remote ISP’s and carriers Continuously monitor performance Like having a tech on site 24/7!

26. QoS Solutions Confidential 2010 Contact Information  Website: www.qos-solutions.comwww.qos-solutions.com  Email: info@qos-solutions.cominfo@qos-solutions.com  Phone: +1 281 656 1QOS (1767)