Online Ordering Module Oriflame India

Agenda Why Online Ordering Log in + Password Make a Quick Order VIP Ordering Team Ordering Registering a New Consultant Important Tips

Copyright ©2014 by Oriflame Cosmetics SA Why Online Ordering User friendly Simple steps to enter products Select delivery option and check out Welcome Program, Business Class and other sales action products --have separate column to avail benefit Faster & advanced Technology Attractive shopping page designs 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Special Section (WP/BC etc.) Overview Process Why Online Ordering Special Section (WP/BC etc.) 3 Check Out 2 Shopping bag 1 Check out Order Summary Consultant Profile Delivery Option Product Offers Payment Simple Steps to Online Ordering

Agenda Why Online Ordering Log in + Password Make a Quick Order VIP Ordering Team Ordering Registering a New Consultant Important Tips

How to Log-in Log In Box in Popup Loads quickly on browser Easy to understand

Forgot Password You can also Contact Helpline number to have password sent as an e-mail

Agenda Why Online Ordering Log in + Password Make a Quick Order VIP Ordering Team Ordering Registering a New Consultant Important Tips

Quick Order - 3 Simple Steps Step 1- Shopping Bag Selecting products Step 2 - Order Details Consultant Profile Delivery Option Payment Step 3 - Confirmation Summary of your Complete order 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

My Pages

Step 1– Quick Order Form Enter Product Code Enter Quantity Add more row Add to basket

Step 1– Quick Order Form 1276 15583 17473 1806

Step 1 - Shopping Bag Summary Remove product from shopping bag Change quantity Price before Offer MRP Click to add product to shopping bag Continue to Check out

Step 1 - Shopping Bag Product Details entered by you on ordering form Add product directly to your order Offer Products will display

Quick Order - 3 Simple Steps Step 1- Shopping Bag Selecting products Step 2 - Order Details Consultant Profile Delivery Option Payment Step 3 - Confirmation Summary of your Complete order 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Step 2 – Order Details WP/BC/LC section Summary Merchandised product(s) Which are dropped automatically in your shopping bag Total price after Offer MRP

Step 2 – Order Details This section will come according to consultant qualification of Welcome Program, Business Class or Other Special Sales Action Product details which are automatically dropped including Welcome Program, Business Class and Other Special Sales Action Products Product details which are entered by you on quick order form

Step 2 – Order Details Consultant Profile Delivery Payment Summary Edit profile Consultant Profile Select delivery option Delivery Delivery fee Select payment option Payment Confirm & save order

Step 2 – Order Details Consultant personal details, check details & edit by clicking on “Edit Profile” Delivery Option has to be select and system will show the charges on it according to the delivery option Payment option has to be select by which consultant wants to pay the amount.

Step 2 – Order Details Delivery Option has to be select and system will show the charges on it according to the delivery option Payment option has to be select by which consultant wants to pay the amount. It is important to choose the correct service point

Understanding the Terminologies of Deliveries Type of order Definition Online Immediate When the order has to be picked up from the branch Non immediate/ Online COD Individual When the order is to be delivered in an outstation and is paid for in advance (PNB, ICICI, Pay by Card, ITZ Cash) Non immediate/ Online COD Team When the order is to be delivered at the team leader's doorstep for his/ her entire team(minimum 2, max as many people, however the team leader must process his/her own order too even if zero value) and to be paid there itself in cash Courier Individual 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Understanding the Terminologies of Deliveries Type of order Definition Courier Team When the order is to be delivered in an outstation to a leader for his her team(minimum 2, max as many people, however the team leader must process his/her own order too even if zero value) and is paid for in advance (PNB, ICICI, Pay by Card, ITZ Cash) Courier individual within city When the order is to be delivered at your doorstep but to be paid in advance Courier Team within city When the order is to be delivered at the team leader's doorstep for his/ her entire team(minimum 2, max as many people, however the team leader must process his/her own order too even if zero value) but to be paid in advance 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Quick Order - 3 Simple Steps Step 1- Shopping Bag Selecting products Step 2 - Order Details Consultant Profile Delivery Option Payment Step 3 - Confirmation Summary of your Complete order 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Step 3 – Confirmation Summary of your complete order. Always Check!

Copyright ©2014 by Oriflame Cosmetics SA VIP Order Single Order For Personal For 1 downline Team Order 7 Steps Note: Product Offers, High discount product do not come as a pop up 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

VIP Order - Single

VIP Order - Single If consultant want to order themselves then they have to enter own consultant number. If consultant want to order for their downline, they have to enter their downline consultant number. Follow the same procedure as Quick Order

Copyright ©2014 by Oriflame Cosmetics SA VIP Order Single Order For Personal For 1 downline Team Order 7 Steps 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Copyright ©2014 by Oriflame Cosmetics SA Team Order - 7Steps Add a team leader consultant number Select delivery option for full team order Place orders for the group Go back and enter consultant number Choose products in shopping bag Confirm downline order 4. Add more downline orders, repeat same procedure 5. Place Team leader order 6. Confirm Team leader order 7. Confirm full order 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Team Order – How to find

Team Order – How to find

Step 1: Add team leader number Here consultant have to add the team leader number and click “Create” Note: Team leader has to select the delivery option in his/her order in starting before placing the downline orders. Team leader has to click “Confirm And Order” in his/her order in the end after placing the orders of their downline.

Step 2: Select delivery option for full team order Consultant has to select the Delivery options Consultant has to click on “Back to team order” to Add downline orders.

Step 3a: Place orders for the group by adding consultant number This is the page where consultants will get all the details of the order. Now you have to enter your downline consultant number on Consultant field and click on “Add Order”

Step 3b: Choose products in shopping bag Add products for downline Click “Create New Order”

Step 3c. Confirm Downline order Consultant cannot select/edit the delivery option on downline order Click “Confirm and Order” to finalise the dowline order

Step 4. Add more downline orders, repeat same procedure Add another downline consultant number & follow the same procedure which was followed for first downline order in this order If you don’t have any other downline consultant order, click on the team leader order number

Step 5. Place Team leader order Click “Add/Edit Your Order” to add team leader products.

Step 5. Place Team leader order Add products for leader Click “Create New Order”

Step 6. Confirm Team leader order Team leader already selected the Delivery option in the initial stage of order. If you change the Delivery option at this stage, the stock availability will change for your downline orders and some products may go out of stock. Click “Confirm And Order” to proceed

Step 6. Confirm Team leader order This is the complete summary of team leader order. Consultant have to click on “Back to team order” to go on team order page.

Step 7. Confirm full order This is the page where consultants will get all the details of the order. Consultant has to click “Finalize” to complete the team order.

Agenda Why Online Ordering Log in + Password Make a Quick Order VIP Ordering Team Ordering Registering a New Consultant Important Tips

Registering a Consultant Simple form to fill the consultant details Minimum details required Order directly after signing up, Start Recruiting after completing other details\Basic information. Option to invite prospects to join under you, Personal details of the prospect can also be saved for future reference. http://in.oriflame.com/consultants/start-page.jhtml

Copyright ©2014 by Oriflame Cosmetics SA Registering a Consultant You can fill in the New Consultants Information and then click on Register button 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Invite Consultants to your Network You can fill in the Prospect’s Information and can also send invitation to prospects through E-mail which is an Additional Feature

Agenda Why Online Ordering Log in + Password Make a Quick Order VIP Ordering Team Ordering Registering a New Consultant Important Tips

Copyright ©2014 by Oriflame Cosmetics SA Handling & Delivery Charges SERVICE POINT CHARGES SPO/Immediate <1250 Rs 35 SPO/Immediate >1250 Rs 0 COD <1700 Rs 70 COD >1700 COD Team <3000 COD Team >3000 Courier Individual within city <1700 Courier Individual within city>1700 Courier team within city <3000 Courier team within city >3000 Courier Individual <3000 Rs 80 Courier Individual >3000 Courier Team<6000 Courier Team>6000 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Welcome ProgrammeSection Business class Section Things to Remember WHERE TO FIND… LOOKING FOR.. SECTION Regular order, Products that can be taken in advance after 15th on doing Business Class, Flyer orders Main order section Welcome program gifts Welcome ProgrammeSection Product to be taken at 50% Business class Section Reactivation, Productivity, activity offer gifts (if not being dropped automatically) Special Section 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

NEGATION POLICY as of Aug 14 Things to Remember NEGATION POLICY as of Aug 14 DAY OF THE MONTH NEGATION CHARGES First 26/27 days of the month Rs 200 Last 4 days of the month Rs 500 Negation Policy: In case of order cancellation, for invoice generated on specific days of the month CLAIM POLICY SERVICE POINT CLAIM POLICY Immediate Same day COD/ Courier/SPO 1 month from date of invoice Claim Policy: In case of order returns due to damage etc. It is specific to service points 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA

Copyright ©2014 by Oriflame Cosmetics SA 9/12/2018 Copyright ©2014 by Oriflame Cosmetics SA