COMMUNICATION

ESSENTIAL QUESTION What are the components, types, and styles of communication and how do they impact the messages we send and receive?

OBJECTIVES You will be able to: List 3 components necessary for communication Describe the difference between verbal and nonverbal communication List 3 examples of each kinds of communication

Agenda

COMMUNICATION Definition: The exchange of information, thoughts, ideas, feelings between two or more people

Three Components Necessary for Communication Message Sender Receiver

Components (cont) 70% of our waking time is spent communicating Good communication is when the receiver receives the information exactly as it was intended All sorts of baggage at both ends distorts the information: MESSAGE Sender Receiver

Two Types of Communication Often called “paralanguage” and includes all the other ways that we communicate besides using words: Using “words” to communicate VERBAL NONVERBAL

VERBAL (cont) Examples of verbal communication: Speaking Writing Reading Sign Language

NONVERBAL Body Language: Facial expressions Eye Contact

NONVERBAL (body language -cont) posture

NONVERBAL (cont) Body Language (cont) gestures

NONVERBAL (cont) Tone of Voice

NONVERBAL (cont) Proxemics – interaction distances….how we use “space” to communicate

NONVERBAL (cont) Clothing, Jewelry, Hairstyle, Makeup

How Much of the Message We Communicate is Verbal vs Nonverbal?? VERBAL: NONVERBAL: ~7% ~93% “It’s not what you say but HOW YOU SAY IT!!”

LET’s REVIEW!