1. NONVERBAL LANGUAGE “Tell me what you REALLY mean!”

2. What you DO always tells MORE than what you SAY

3. TYPES OF SIGNALS OR CUES USED Body Language Body Language Appearance Appearance Vocal Sounds Vocal Sounds

4. PERCEPTION An active process of giving meaning to information a person receives from the senses. An active process of giving meaning to information a person receives from the senses. What do you mean by ACTIVE? What do you mean by ACTIVE?

5. Perception Check A verbal response stating one person’s understanding of someone else’s nonverbal behavior A verbal response stating one person’s understanding of someone else’s nonverbal behavior “So let’s get this straight. This is what I heard you say. Is that right?”

6. Body Language Facial expressions Facial expressions (What is masking? When do people do it? Do you ever do it? Why?) Eye contact Eye contact (Americans vs other countries) Gestures Gestures Posture Posture Movement Movement

7. PARALANGUAGE “ I was wondering if LIKE you would UM, YOU KNOW, want to go to the movies on Friday? I heard that LIKE it is totally scary and UM I heard that LIKE you really like those kind of movies. So, UM what do you say, do you want to go?” A type of nonverbal communication that involves using voice variation and extraneous words and sounds to communicate. A type of nonverbal communication that involves using voice variation and extraneous words and sounds to communicate.

8. Using your voice as a communicator Pitch Pitch Volume Volume Rate Rate Quality or Tone Quality or Tone

9. The Environment as a Nonverbal Communicator Color Color Light Light Sound Sound Space Space(Proxemics) Intimate= 0 – 18 inches Personal =18 inches – 4 feet Social =4 – 12 feet Public=12+