Logistics and Transport Sector in the UAE R&D Department National Qualifications Authority, UAE October 2016

Among the top 10 countries UAE Vision 2021 Indicator 2012 results 2021 targets Non-Oil Real GDP Growth 3.2% (Preliminary 2015) 5% Global Competitiveness Index Rank 16 (2016-2017 Report) Among the top 10 countries Share of UAE Nationals in the Workforce 0.61% (2015 Estimate) 8% Emiratisation Rate in the Private Sector 1.08% (2015) Competitive knowledge economy (selected targets): Economy diversification Expansion of the private sector Emiratisation Target: Sustainable environment and infrastructure UAE Vision 2021 highlights the importance of infrastructure and aims for the UAE to be among the best in the world in the quality of airports, ports, road infrastructure and electricity. Indicator 2012 results 2021 targets Quality of air transport infrastructure Rank 2 (2016-2017 Report) Rank 1 Quality of port infrastructure Rank 3 (2016-2017 Report) Quality of overall infrastructure (such as transportation, electricity and telephone lines) Rank 4 (2016-2017 Report)

Occupations and Careers Handbook for UAE Nationals From a range of national activity indicators, twelve (12) industry sectors were identified. About 20,000 UAE nationals enter the job market every year (Emirates National Development Programme (ENDP). The Handbook acts as an important reference for employment opportunities in the key sectors. No. Code Industry sector 1 A Government services and public administration 2 B Community, health and social services 3 C Business, administration and financial services 4 D Tourism, hospitality, retail and leisure services including personal care services 5 E Arts, culture and entertainment 6 F Education, learning and social development 7 G Building and construction, estates and assets development and management 8 H Utilities and infrastructure 9 I Energy resources – oil, natural gas, petrochemical, chemical and mining/quarrying 10 J Manufacturing 11 K Logistics and transport 12 L Agriculture, livestock and fishery Logistics and transport Careers: Supply, distribution and related manager Logistics manager Distribution manager Transportation manager Aircraft pilot and related associate professional Air traffic controller Air traffic safety electronics technician Crane, hoist and related plant operator Freight handler Example employer Airlines, airports, ports, cargo companies, transport authorities, municipalities, storage companies, courier companies, navy, air force, shipping building companies From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.

Logistics and transport The UAE aims to become a regional logistics and transport hub, in areas such as ports, airports and storage infrastructure as well as related systems. The UAE logistics sector is expected to grow by 4% in 2016, with a compound annual growth rate (CAGR) of 5.7% between 2015 and 2020. Source: Frost & Sullivan, http://ww2.frost.com/ Logistics is the management of the flow of things between the point of origin and the point of consumption in order to meet requirements of customers or corporations. Logistics includes transportation, storage and distribution. Logistics requires: Packaging Containerisation Documentation Insurance Storage Freight damage claims Importing and exporting regulations Working and collaborating with other entities within the supply chain Managing vendors and partners Mitigating risks and expenditures. Rapidly growing sector The growth in on-line shopping Requires a better-skilled workforce working smarter and more efficiently Usage of nationwide infrastructure in order to cope with a massive freight task Due to computerisation and automation, the necessity of specialised and higher-level computer skills, problem-solving and analytical skills, and more sophisticated contract management practices Requires people with high level VET qualifications or higher education qualifications Requires a good customer service, integrated logistics, supply chain management services, multi-modal transport and inventory management Source: Transport & Logistics Industry Skills Council Ltd., http://tlisc.org.au/ Source: Dubai International Academic City, https://www.linkedin.com/pulse/uaes-transport-logistics-sector-ayoub-kazim

Logistics and transport Saadiyat Cultural District Expo 2020 Dubai is likely to create 277,000 jobs the number of tourists in Dubai to reach 20 million people Louvre Abu Dhabi Guggenheim Abu Dhabi Sh. Zayed National Museum Free zones Industrial cities The Mohammed bin Rashid Library in Al Jaddaf, a Dh1 billion project, expected to open at the end of 2017 UAE reported 28,082 rooms in 97 hotels to be under construction.

Logistics and transport in the emirate of Abu Dhabi The transportation activity is considered one of the catalyst activities of economic development in the emirate of Abu Dhabi. New transport means are created to keep pace with economic and urban development taking place in the emirate. The existing infrastructure is continuously upgraded to enhance connections between the emirate’s geographical regions and with global markets.

Logistics and transport New infrastructure projects in the emirate of Abu Dhabi On October 16, 2016, the Abu Dhabi Executive Council approved nearly Dh6 billion worth of development projects in the emirate of Abu Dhabi. These include: a Dh1bn construction package for a business district project in Madinat Zayed, originally known as Abu Dhabi’s Capital District, with a ‘multi-modal’ public transport system a Dh687 million residential project in Al Hayer, near Al Ain, including new roads The Al Zahiyah infrastructure project that includes redesigning Al Firdous and 10th streets Extensive improvements to roads and other infrastructure Stalled transport projects in Abu Dhabi 131-kilometre Abu Dhabi metro Light rail system

Logistics and transport Air transport Abu Dhabi International Airport Awards (selected) ICAO Award for Training for Gulf Center for Aviation Studies Best Airport Marketing Team in Asia Best Airport in The Middle East Best Staff Service in the Middle East Airport Service Quality certification 23.3 million passengers travelled through Abu Dhabi International Airport in 2015, up from 19.9 million in 2014. Dubai International Airport 6500 flights directly connect Dubai to the world every week. Awards (selected) Government Excellence Award – Special Recognition for Customer Satisfaction World Travel Awards – Best Airport Middle East 10th Aviation Business Awards in Dubai, 2016 – Development of the Year award Condé Nast Traveller Readers’ Choice Awards Middle East – Favourite Airport for Layovers Over 78 million passengers travelled through Dubai International Airport in 2015, up from 70.5 million in 2014. The term infrastructure encompasses the physical facilities and systems that serve the public at large, including structures that facilitate transportation, communication and other essential daily processes.

Logistics and transport Shipping and sea transport Public transport buses Metro The term infrastructure encompasses the physical facilities and systems that serve the public at large, including structures that facilitate transportation, communication and other essential daily processes. Currently, 79 trains serve the Dubai Metro’s Red and Green Lines. Preliminary work on the Route 2020 metro extension has begun. 11.8km of the route will be elevated, while 3.2km will be underground, to be served by 15 new trains for the expo, while 35 additional trains will be procured to serve the existing metro routes.

Employability in logistics and transport in the emirate of Abu Dhabi International branch campuses in Dubai offer 237 programmes.

Employability in logistics and transport in the emirate of Dubai International branch campuses in Dubai offer 237 programmes.

Recruitment of UAE graduates Recruitment of Top Graduates in the UAE – 2016 2016 Qudurat Wave III Main reason behind the choice of employer Salary expectations Employees’ expectations Graduates’ expectations 64% of companies hire people with the right attitude, versus the right degree; 57% of employers said their key challenge is “the lack of availability of talent with the necessary qualifications”; 0% of employers are interested in the ‘brand image’ of a job candidate’s university. Graduates believe in ‘the right qualification’ 26% of graduates see themselves as the CEO or general manager in 10 years.

The annual growth rate of compensation of employees at current prices in ‘Transport and storage’ in 2015 was 6.7%. The average wage per employee in 2013 in the ‘Transport and storage’ activity was AED 112,000. The highest average wage per employee was in the ‘Mining and quarrying’ activity with AED 406.3 thousand, followed by the ‘Financial and insurance’ activity with an average of AED 340.3 thousand,

Employability in community, health and social services in the emirate of Dubai

Qualifications endorsed by NQA 105 endorsed qualifications (as of August 2016) Industry sector Sub- sector code Sub-sector Logistics and transport K45 Certificate 4 Airline & Airport Operations (Principal Qualification)