1. Government Services and Public Administration
R&D Department National Qualifications Authority, UAE October 2016

2. UAE Vision 2021 Indicator 2012 results 2021 targets
Target: Safe and secure nation
The UAE Government will continue to be the custodian of a safe and secure nation, ensuring economic resilience and stability, upholding fairness and justice, and offering an advanced welfare system to allow all Emiratis to overcome adversity and contribute positively to society.
The UAE Government aims to:
protect citizens from all threats to their safety, whether internal or external
shield society from crime
maintain social stability
ward off any external threads that may arise
enhance emergency readiness to mitigate the risks of disasters and epidemics
build a strong and effective justice system.
Indicator
2012 results
2021 targets
Judicial system efficiency
Rank 18 (2016 Report)
Among the top 10 countries
Reliability of police services
Rank 7 ( Report)
Rank 1
Sense of security
86.5% (2015)
100%
Road traffic death rate per 100,000 population
5.98 deaths per 100,000 population (2015)
3 deaths per 100,000 population
Average response time to emergencies
Work in progress
4 minutes

3. Occupations and Careers Handbook for UAE Nationals
From a range of national activity indicators, twelve (12) industry sectors were identified.
About 20,000 UAE nationals enter the job market every year (Emirates National Development Programme (ENDP). The Handbook acts as an important reference for employment opportunities in the key sectors.
No.
Code
Industry sector 1 A
Government services and public administration 2 B
Community, health and social services 3 C
Business, administration and financial services 4 D
Tourism, hospitality, retail and leisure services including personal care services 5 E
Arts, culture and entertainment 6 F
Education, learning and social development 7 G
Building and construction, estates and assets development and management 8 H
Utilities and infrastructure 9 I
Energy resources – oil, natural gas, petrochemical, chemical and mining/quarrying 10 J
Manufacturing 11 K
Logistics and transport 12 L
Agriculture, livestock and fishery
Government services and public administration
Defence forces and public safety jobs in:
Armed forces
Police
Prisons
Fire-rescue
Security
Example employer
Federal and local government, ministries, authorities, councils, municipalities, Department of Economic Development in Dubai/Abu Dhabi/Sharjah, Chamber of Commerce in Abu Dhabi/Dubai, regulatory bodies, supervisory boards, police, correctional facilities, security forces
From a range of national activity indicators, twelve (12) industry sectors were identified. The sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.

4. Government services and public administration sector

5. Employability in the government services and public administration sector
In the emirate of Abu Dhabi, the private sector engages the largest share of the employed population (61%), followed by the government sector with 12.4%. 76.6% of the employed UAE nationals work in the government sector and 5.8% in the private sector.
International branch campuses in Dubai offer 237 programmes.

6. Employability in the government services and public administration sector
International branch campuses in Dubai offer 237 programmes.
The annual growth rate of compensation of employees at current prices in ‘Public administration and defence; compulsory social security’ in 2015 was 1.2%.

7. Recruitment of UAE graduates
Recruitment of Top Graduates in the UAE – 2016
Bayt.com Middle East Job Index survey (summer 2016)
Popularity by company type
Main reason behind the choice of employer
Hiring intention:
Highest %
Banking/finance industry
74%
Hospitality/recreation/entertainment
73%
Telecommunications industry
71%
Lowest %
Government/civil service
58%
The private sector is expected to offer the most employment options in the next few months and be the driving force of job growth in the MENA region.
Salary expectations
2005: Launch of the Emirates Nationals Development Programme (ENDP) to integrate the UAE nationals in the private sector

8. Emiratisation initiatives in the government services and public administration sector
2008: Establishment of the Federal Authority for Government Human Resources (FAHR)
2012: Launch of:
Human Resources Information Management System Bayanati
Performance Management System for the Federal Government employees
Training and Development System for the Federal Government employees
2013: The year of Emiratisation
The launch of Abshir initiative to enhance the participation of the UAE nationals in the labour market (currently frozen)
2015: Establishment of the Human Resources Authority (HRA) (replaced Abu Dhabi Tawteen Council, and both Civil Service Sector and Abu Dhabi Center for Government commands at the Secretariat General of the Executive Council) to uplift the human resources system in the government sector in the emirate of Abu Dhabi
Programmes/studies/initiatives
UAE Government Leadership Programme for the federal bodies to realize the strategic objectives of the State Government
Human Resources Club to form a platform for knowledge exchange between HR specialists and officials at the public and private sectors
Emiratisation Study
Job Rotation Study
Imtiazat initiative for the Federal Government employees to be offered special privileges by private sector and commercial establishments, such as varied discounts on prices of goods and services
Al Mawarid and Professional Conduct Document to develope employees’ abilities and enhance their responsibility towards the tasks assigned to them
First Arab Conference on Human Resources
HR Magazine

9. Emiratisation initiatives in the government services and public administration sector
Emiratisation Plan in Federal Government Sector & Mechanism for Coordination and Follow-up ( )
Human Resources Strategy for , complementary to the successes achieved by the Emiratisation plan. The Strategy identified 5 main objectives and 15 sub goals which will be achieved through launching 22 approved initiatives.
In 2012, UAE nationals accounted for 56% of the total workforce in the UAE federal government sector (both ministries and authorities). UAE nationals represented 60% of the employees in the federal ministries and only 26% of those working in the federal authorities (Federal Authority for Government Human Resources (FAHR)).

10. Employees at federal ministries and other government departments by nationality and gender in the emirate of Dubai, 2015
In 2015, UAE nationals made up about 50.4% of employees at the federal ministries and other government departments in the emirate of Dubai.

11. Employees at local government departments by nationality and gender in the emirate of Dubai, 2015
In 2015, UAE nationals made up about 35% of employees at the local government departments in the emirate of Dubai.

12. Employees in local government departments by nationality and gender
Emirate of Fujairah, 2015
Employees in federal ministries, institutions & semi-government by nationality and gender
Employees in local government departments by nationality and gender
In 2015, UAE nationals made up about 55.8% of employees at the federal ministries, other government departments and semi-government organisations in the emirate of Fujairah.
In 2015, UAE nationals made up about 24.5% of employees in the local government departments in the emirate of Fujairah.

13. Endorsed qualifications by industry sector
Qualification types:
Principal qualification
Composite award
Component award
Code
Industry sector A
Government services and public administration B
Community, health and social services C
Business, administration and financial services D
Tourism, hospitality, retail and leisure services including personal care services E
Arts, culture and entertainment F
Education, learning and social development G
Building and construction, estates and assets development and management H
Utilities and infrastructure I
Energy resources – oil, natural gas, petrochemical, chemical and mining/quarrying J
Manufacturing K
Logistics and transport L
Agriculture, livestock and fishery
105 endorsed qualifications (as of August 2016)
This slide demonstrates the breakdown of the CAA accredited programmes aligned to the QFEmirates by industry sector. Twelve industry sectors were derived from information related to such activities as economic, social context, employment, and population size as well as synergies in the mix of occupational and vocational skills.
There are no endorsed qualifications in the Government services and public administration sector (as of August 2016)