Resolving Conflict What is conflict? How do we react to conflict? Why does conflict occur? How do we prevent conflict? How do we resolve conflict?

How do we react to conflict? What is conflict? Conflict is a problem in a relationship. How do we react to conflict? 1 2 3

Why does conflict occur? 1 2 3 4 5

Use your journal! Describe a conflict you and someone you know had recently, What was the cause of the conflict? What was the result? How do you think it could have been prevented?

How do we prevent conflict? The best way to deal with conflict is to prevent it from occuring in the first place. 1. practice tolerance- 2. good self expression- 3. don't exchange angry words- 4. deflate the situation-

How do we resolve conflict? 1. 2. 3.

Communication Good speaking and listening skills are especially important when resolving conflict. 1. 2. 3. 4. 5. 6.

Compromise Compromise means each person gives up something in order to reach a solution that satisfies everyone. Compromise is give and take. Compromise should never be extremely unbalanced.

Use your Journal! Describe a time when you used, or could have used, compromise to resolve a conflict. What did each side give up to reach a solution?

Peer Mediation Ask a third person to mediate- Listen to both sides of an argument and helps opposing sides reach a solution.

the mediation process establish neutrality- set ground rules- listen to both sides of the story- search for possible solutions- don't give up-