Kentico CMS Intranet Solution How to Improve Internal Communication with a Complete Intranet

Agenda What Makes a Successful Internet Components of a Complete Intranet Solution Requirements for the Complete Intranet Solution User Engagement with a Complete Intranet Solution Kentico Intranet Solution: A Complete Intranet Primary Features Walkthrough Positioning Questions and Solutions “The symptoms of an ailing intranet are not hard to recognize: poor adoption, irritated users, failed tasks, and ingenious (but unproductive) workarounds in order to avoid the intranet altogether.” - Forrester Research

What Makes a Successful Internet Components of a Complete Intranet Solution Interactivity User Profile, Wiki, Rating, Commenting, etc Collaboration Collateral, Project Management, File Sharing Departmental Team News Dept Events, Team Builder, Newsletter, Accolades Organizational News Awards, CEO Address, Office Openings, PR Operational News Hiring/Firing, Announcements: Policies, Ntwk Maint Core Information Strategic Plan, Staff Directory, Policies Individual Functions You, me and everyone Team Functions Department Managers, Project Teams, Workgroups Members Core Information: Usually used a reference on standard organization guidelines and accountability. This is typically static content and doesn’t require frequent updating. Strategic Plan Organization Value Statement Staff Directory Policies Training Branding Guidelines Operational News: Usually used for basic company information, provide resources for daily work and business continuity. This is typically current information and content and requires frequent updates, if not daily updates. . Network maintenance notifications New policy and procedure announcements Employee hiring announcements Organizational News: Usually used to inspire and build company moral, support company initiatives and priorities, keep employees informed Company Awards CEO State of the Union Office openings and closings Company Press Releases Departmental Team News – Usually used to inform department members about Department level information and build team moral. Upcoming events Team building activities Department milestones Team newsletters Success stories Department accolades Collaboration: Typically a required component within project management and team environments where colleagues need to work together, share information, communicate updates on a project or coordinate efforts and tasks to complete an assignment Creating company or product collateral Delegate tasks and coordinating effort on common objective File Sharing Interactivity – The act of communication and sharing ideas or information between you and others in your organization. Usually helps promote education, learning, communication, organization moral. User Profiles Discussion Forums Blogs Content rating and commenting of information Employee contributions through Wiki Centralized Functions Executive Offices , Marketing ,IT, HR, Finance

What Makes a Successful Internet Requirements for the Complete Intranet Solution Interactivity Collaboration Departmental Team News Organizational News Operational News Core Information Interested employees, enforceable standards of professionalism, defined roles and accountability. Defined access, roles, concise expectations and assignments of tasks, project milestones, automated business process. Branding standards, defined roles, workflow, dept coordination, relevant content, consistent updates Core Information: As a reference on standard organization guidelines and accountability, this type of content is the foundation from which all other information is built and disseminated. It defines who the company is, how the company functions and what the company pillars are. Managing this type of content requires: Easily maintained corporate branding standards and formatting Clearly defined roles, responsibility and accountability for updates Fully automated workflow approval procedures for updates to content Reliable coordination between responsible departments Quickly referenceable related information and searchable relevant content Operational News, Organizational News and Team News: As a means of providing a continual feed of updated information about the company or specific departments within the company, employees look to this type of content to stay current with relevant information important to their role within the organization, the direction the organization is going and their perception of what the organization is doing. Managing this type of content requires: Consistency in updates and announcements Collaboration: As a means of enabling colleagues to work together, share information, communicate updates on a projects or coordinate efforts and tasks to complete an assignment, this element of your intranet will require: Clearly defined access rights Concise expectations and assignment of tasks for each team and team member Clearly defined project milestones and schedules Enforceable and automated business processes Interactivity – As a means of allowing for a broader scale of communication and sharing of information within your organization, typically resulting in promoting education, learning, communication, and organization moral; this needs to be closely controlled within todays organizations to ensure compliance with corporate governance. Enabling this type of communication within your intranet will require: Interested Employees Enforceable standards of professionalism Clearly defined roles, responsibility and accountability for moderation Branding standards, defined roles, workflow, dept coordination, relevant content

What Makes a Successful Internet User Engagement with a Complete Intranet Solution Interactivity Collaboration Departmental Team News Organizational News Operational News Core Information Users: create, comment, rate, tag Users: Post, Edit and Update Users: Search, Find and Read

Kentico Intranet Solution: A Complete Intranet

Kentico Intranet Solution: Primary Features Department sites and Workgroups Project Management Collaboration Document management The Kentico Intranet Solution is all about managing your corporate information and allowing you to consistently and reliably provide current, relevant information to your employees when they need it. A complete intranet will make your employees more productive through: improved collaboration, knowledge sharing and better management of content and documents. Collaboration and communication are paramount for a successful intranet, which is why the Kentico Intranet Solution delivers everything an organization needs today to keep pace with the rapid flow of information and innovation. Department sites and Workgroups Allows internal collaborative groups, departments and teams to create groupspaces and share private information, forums, blogs, calendars and wikis Project Management Project Managers and teams can instantly be informed on the status of a project, a slipping deadline or completed tasks with ongoing progress reports and notifications Specific project milestones can be identified and tracked Conduct ongoing discussions within the project team Create central repositories for all project-related information that enables all team members to have continual access to the most current version of project content – schedules, documents, presentations, etc. Collaboration Control access to specific content and material: who can view, and add or delete content Expedite the creation of content and the completion of tasks by opening communications between project team members Obtain traceable records throughout content and project life cycles what was posted who posted it when was it posted who has reviewed it comment records version histories Document Management Take better control of you’re your critical digital assets Version history Workflow Check-in/check-out MS Office integration and WebDAV support

Kentico Intranet Solution: Walkthrough

Kentico Intranet Solution: Positioning When should Kentico Intranet Solution be used: Quickly deploy simple intranet: I want to quickly deploy an intranet so that we can publish information to employees. I don’t want to implement any complex and expensive solution, I just want to install the system and let the employees start using it. I don’t really take this as a strategic initiative, so I don’t want to spend several months evaluating all options and hundreds of thousands dollars on licenses and customization, I just need something that will do the job right now. Build a highly customized intranet portal: I want to create a portal for our employees. It will not only publish content, but also integrate our internal systems and custom applications. I won’t use most of the SharePoint features since we have very specific needs, but we need a flexible portal framework to implement our specific functionality using .NET.

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