1 Live August 15, 2016 Employer Site Refresh © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association

Overview Improved employer experience Streamlined, consistent design Consistent branding and experience to members and producers Fewer clicks to access information © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 2

Scope of changes © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 3 What Hasn’t Changed The information and resources provided to employers News Plans information Resources Programs Forms and documents Employer center Username and password Features and functionality What’s Changed Design aesthetics Look and feel of the web content Menu and navigation Organization of information Minimal modifications to information available to employers Employee tools

New “sticky” header Sticky header Employers now have consistent, easy access to sign in to Employer center, the find a doctor tool and search functionality The navigation menu is available at the top of every page Branding will update based on location © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 4

New menu and navigation © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 5 Click on the plus (+) to expand the menu and navigate to specific information, or the minus (-) sign to collapse your options To exit the menu, click anywhere on the page outside of the menu

Old Home page © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 6 Employer Center sign-in News (seasonal) Menu and navigation Content Outside perspectives Blog Wellness Social media Quick links

New! Home page beginning 8/15/16 © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 7 Featured Content News (seasonal) Quick Links Menu and navigation – including easy access to find a doctor Content Outside perspectives Blog Wellness Engage with us on social media Employer Center sign-in Image is a sample only and is not the final product/layout

Old plans page Groups plans by three categories: Fully funded Administrative services only Labor and trust © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 8

New! Plans information © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 9 Updated organization of plans so employers can easily find their plan information Plan information is now organized by: 1. Small group (1-50) 2. Mid-sized groups 3. Large groups Image is a sample only and is not finalized.

Old resources page Resources include: Employer center tools Employer satisfaction Cost Connection New Medical Codes Flu shot program (Oregon only) Group Administrator Guide (Utah only) © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 10

New! Resources page Updated resources page better defines the available categories Employer Center tools Employer satisfaction Cost Connection New medical codes was removed as we’ve successfully transitioned to ICD-10 © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 11 Image is a sample only and is not finalized.

Old programs page Outlines the different programs that may be available: EAP Consumer directed health Health support services Wellness © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 12

New! Programs page The same information is available – just with an improved look and feel: Employee Assistance Program (EAP) Consumer-directed health plans Incentive wellness programs Health support services © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 13 Image is a sample only and is not finalized

Old forms and documents page © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 14

New! Forms and documents Employers will still have access to the forms and documents that are currently available The organization and lay-out of the page will be updated to more clearly call out the categorization © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 15 Image is a sample only and is not the finalized

Old employee tools page Employee tools has been removed. This page provided information and links to: Find a doctor Advantages discounts Regence.com Treatment cost estimator OmedaRx Mail order Rx Member cards BlueCard © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 16

Employee resources and information Employee tools has been removed To view information about the tools and resources available to employees, change the audience to Individuals & families © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 17

Employee tools, continued Scroll to view information about what’s available to employees, or use the menu to navigate to the different areas of the site. © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 18 For members Estimating costs Preventive care Member notices Appeals Member satisfaction Programs Wellness tools Case Management Maternity Telehealth Advice 24 Health Coach Contact us Resources Pharmacy Forms & documents BlueCard Discounts Understanding insurance Know before you go ER or Urgent care All about networks HSA‘s & HDHPs 7 tips for members Planning your budget Definitions & Videos Member FAQ

QUESTIONS? © 2016 Regence. Private and confidential. Regence is an Independent Licensee of the Blue Cross and Blue Shield Association 19 Reach out to your Sales contact