State and Perspectives of ICT Development in Uzbekistan Ministry for Development of Information Technologies and Communications, Uzbekistan 20 Sept. 2016

E-Government legislation 2 Adoption of the law “On E-Government” December 9, 2015 The official entry – June 10, 2016 Resolution of the PresidentResolution of the Cabinet of Ministers On measures for further deve- lopment of national information and communication systems of Republic of Uzbekistan. (#PP-1989 from ) On measures to improve the order of provision of e-government services (#184 from ) On measures for further impro- vement of the order of delivery of public services to the business entities on the principle of “Single wi ndow" (#PP-2412 from ) On measures for the creation of an interagenc y network transmission of e-government data (#262 from ) ……

E-Government Architecture Citizens and Business Entities Single portal ( ( ) Sites of state agencies (113) “Clearing” ( )“Procurement” ( )“Budget” ( ) “Tax”( )“Customs”( )“Pension”( ) “Health Care” ( )“Education” ( ) “Communal” ( ) “Justice” ( ) “Gov Administration” ( ) “License” ( ) DB of directories and classifiers ( ) DB of legal entities ( ) DB of real estate ( ) National GIS ( ) DB of individuals ( ) DB of transportations ( ) Information Security Provision Center “E-Government” Center Realized In realizing process In testing process COMPLEXES OF INFORMATION SYSTEMS NATIONAL CENTER FOR DATA PROCESSING 3

Single Portal of Public E-Services (my.gov.uz) 290 online services, 1729 government agencies User feedback on service quality, e-participation Transparency in public service delivery Call-center, public service consultants One-Stop-Shops in 194 districts of the country 4

Regulatory Impact Assessment Portal (RIA) regulation.gov.uz Drafts Posted 731 Comments 1467 Total statistics All project acts Preparing for the discussion In the discussion Concluded On completion Approved 5

Open Data Portal (data.gov.uz) Launched in March 2015, 1622 datasets on 15 topics 105 data providers 620k downloads API for apps 6

The UN Global E-Government Development Index Country Overall ranking in the world “e-Services” subindex ranking “Telecom infrastructure” subindex ranking “Human capital” subindex ranking Korea Russia Kazakhstan Belarus Armenia Moldova Azerbaijan Ukrain Uzbekistan Kirgizstan Tajikistan Turkmenistan

Telecommunications infrastructure The number of mobile communication subscribers (million) Number of broadband subscribers (million) Length of digital RRL and FOL, km Length of digital FOL, km The length of FOL in rural telecommunications networks, km The speed of access to international data networks, Mbit/s Tariff for connection to international data networks, USD for 1 Mbit/s The number of digital TV transmitters, units. Countrywide coverage of digital TV, % 8

Telecommunications infrastructure JSC “Uzbektelecom” launched Data processing center with a capacity of 1 Petabyte, expandable up to 10 Petabyte. Reference data network 9

National Internet segment development The number of domains in the UZ zone The number of registrators – 26 Number of visitors to the national web sites since the beginning of the year million The percentage of visitors using mobile devices - 53% Number of users uMail.uz 385 thousand The amount of resources in ZiyoNET network 126 thousand The percentage of educational institutions connected to the ZiyoNET network 95% recourses visitors pages viewedpagesmobile users 10

ICT in Real Economy Number of Companies - 37 Number of Projects - 81 Total Budget – 57 billion sum ERP Systems - 64 CRM Systems - 10 Security Systems - 7 Number of Companies - 30 Number of Projects - 89 Total Budget – 1,1 trillion sum ERP Systems - 68 CRM Systems - 14 Security Systems - 7 Production Decrease the volume of material resources Decrease production costs Decrease transactional costs Improve the quality of information flow Faster and better reporting Sales Increase the volume of sales Efficiency 11

Regional ICT development ICT development program in regions in 2016 Number of projects Project direction 98Development of interactive public services 104Development of information systems and databases 83Information security provision 66Development of ICT infrastructure 81Personnel training and retraining 69Arrangements for the introduction of ICT Total: 501 projects for total 11,5 billion soums cost 12

ICT Personnel training  In TUIT and its branches are prepared annually over undergraduate and 180 master's degrees;  Branch of Inha University (Korea) continues its operation in Tashkent;  Annually, in 72 professional colleges, more than 24 thousand ICT professionals complete their study;  More than 120 thousand of administrative employees were trained in “E-Government” Training center;  Established training courses on computer literacy where trained more than 80 thousand individuals and business entities. 13

Priorities and Plans E-Government Information systems complexes Introduction of new electronic public services E-Government Data processing center Information kiosks Business processes reengineering Open data ICT development in the real sector of economy Telecommunications infrastructure development Regional ICT development Innovation centers in the field of software and IT 14

Thank You! Alisher Fayzullaev First deputy minister for Development of Information Technologies and Communications of the Republic of Uzbekistan