1. Ministry for Economic Development of the Russian Federation March 2010 Oleg Pak, Head of the Department for State Regulation of the Economy Formation of the E-Government in the Russian Federation

2. Ministry for Economic Development of the Russian Federation Framework document on the formation of the e-government in Russia Approved by the Russian Government in 2007:  objectives and goals of the e-government  e-government formation activities  stages of the formation of the e-government Underlying Policies

3. Ministry for Economic Development of the Russian Federation E-Government Prerequisites  Proliferation of PCs in households;  Availability of the Internet connection for households;  Penetration of cellular phone networks;  Official websites of government agencies;  Essential laws: On information, information technologies and protection of information On assurance of access to the information of the state and municipal public agencies On personal data On electronic signature

4. Ministry for Economic Development of the Russian Federation E-Government in Russia Basic approaches:  New level of government management;  New forms of government interaction with citizens;  Modern information technologies. Basic requirements:  Availability of government services;  Ease and simplicity of access to the services;  Transparency and control over the government agencies.

5. Ministry for Economic Development of the Russian Federation Electronic services for citizens and businesses Government of the Russian Federation has adopted the list of the top-priority government services to be converted into electronic form: 74 federal services 58 regional services 5-stages model of evolution of an e-government service Services for citizens: public education services (application to a nursery school, primary and secondary school, institutes/universities etc.) healthcare (retrieval of medical services, high-tech medical aid etc.), social aid (family allowance, disability allowance etc.) registration of vehicles and issuing of the driving licenses; realty and property (registration of property rights, cadastral accounting); others. Services for businesses: registration of new enterprises; tax collection; licensing of particular business activities; others.

6. Ministry for Economic Development of the Russian Federation Primary activites Improvement of the legislation Development of the Federated services portal – one- stop shop for the e-government services on the Internet Implementation of the multi-purpose citizen card – key to access to the services Formation of the telecommunication and information infrastructure of the e-government Assurance of the openness of the information on the activities of the state and municipal public agencies 1 2 3 4 5

7. Ministry for Economic Development of the Russian Federation Legislation Improvement Objectives convenient provision of complete and accurate information about the access to a service; a possibility to submit documents, pay the applicable fees and collect the results of the service remotedly via the portal; freeing citizens from the necessity to resubmit the data that is already available to government agencies by means of inter- agency interaction A federal law «On the general principles of delivery of government and municipal services» has been drafted and is currently being reviewed by the State Duma

8. Ministry for Economic Development of the Russian Federation The federated portal of services – www.gosuslugi.ru Launched in December 2009 Describes over 300 federal and 200 regional services Launched in December 2009 Describes over 300 federal and 200 regional services

9. Ministry for Economic Development of the Russian Federation Multi-purpose citizen card Federal level Regional level Municipal level Multi-purpose card: Identification bank card social care module transport module others services Agency

10. Ministry for Economic Development of the Russian Federation Formation of telecommunication and information infrastructure KEY TASKS:  ensure the availability of broadband access for citizens and businesses;  ensure the interoperability of the information systems. PRIMARY FUNCTIONS:  guaranteed delivery of electronic messages;  inter-agency automatic information exchange;  unified CA-domain, trusted third party services (time stamping etc.). G2G B2G C2G

11. Ministry for Economic Development of the Russian Federation Assurance of the openness of the information Objective: government activities made transparent for citizens and businesses A federal law on the assurance of access to the information related to the activites of the state and municipal agencies was adopted in 2009 In compliance with the law, the Government has issued: detailed lists of non-secret information that is mandatory for publication on the official websites of the public agencies; technological and software requirements for the official websites.

12. Ministry for Economic Development of the Russian Federation 12 The openness of the government information Regional level Federal law №8, February 9, 2009: the basic requirements for the specific kinds of the information to be published on the official websites of the public agencies Federal level According to the results of an assessment of the official websites of the Russian Federation regions conducted by the Ministry of Economic Development, major efforts need to be taken in order to make them compliant with the requirements of the federal law, including the adoption of the necessary legislature on the regional level Government resolution #953, November 24, 2009: a list of the information that must be published on the official websites of the federal agencies. Degree by the Ministry of Economic Development #470, November 16, 2009: the technological and software requirements for the official websites. Individual agencies have started to adapt the websites to ensure compliance with the new acts

13. Ministry for Economic Development of the Russian Federation Efficiency evaluation  Improvement in the quality and availability of the government services ◦ Satisfaction of the citizens with the quality and availability of the government services.  Increase in information openness of the state agencies ◦ A guaranteed possibility for the citizens and businesses to access the information related to their rights and obligations.  Improvement in the quality of the government by means of: ◦ less red tape — lower market costs; ◦ increased efficiency of the government expenditures.

14. Ministry for Economic Development of the Russian Federation Oleg Pak Head of the E-Government and E-Services Office of the Department for State Regulation in the Economy Phone: +7 (495) 795 6679 E-mail: pakob@economy.gov.rupakob@economy.gov.ru Thank you for your attention!