For Low Voltage Circuit Breakers Service Product Management, December 2015 Extended Warranty.

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Presentation transcript:

For Low Voltage Circuit Breakers Service Product Management, December 2015 Extended Warranty

Protect the investment up to 5 years! Low Voltage Breaker Standard warranty lasts for 1 year since production. But ABB has defined multiple-year programs to extend the Active Low Voltage Breaker standard warranty up to 5 years: + 1 year  Free of Charge (with End users details) + 3 years  with an extra fee + 4 years  with an extra fee (with End users details) Any accessory ordered mounted on the circuit breaker is covered by the warranty For Low Voltage Circuit Breakers Month DD, Year | Slide 2 © ABB Group

Extended Warranty Access to extension warranty has never been so easy: Just register yourself in the Warranty Extension tool and select the type of warranty you need for your active product. An is immediately sent to you with:  Part number(s)  Registration number to activate the extension of warranty Both of them are required during Extended Warranty ordering phase For Low Voltage Circuit Breakers Month DD, Year | Slide 3 © ABB Group

Extended Warranty Tool  only +3 year of extra warranty (tot=4 years) is available at a fee if end user’s details (Customer’s Name and ite details where the circuit breaker is or will be installed), are NOT specified:  With End User’s details (Customer’s Name and Site details where the circuit breaker is or will be installed), one extra year, free of charge, is offered:  + 1year (tot= 2 years)  + 4years (tot =5 years) For Low Voltage Circuit Breakers: Scenarios Month DD, Year | Slide 4 © ABB Group Delivery from Factory End of Year 1End of Year 4End of Year 3End of Year 2End of Year 5 Standard factory warranty 3 years warranty at a cost Delivery from Factory End of Year 1End of Year 4End of Year 3End of Year 2End of Year 5 Standard factory warranty Free warranty with site details registered 3 years warranty at a cost Standard factory warranty Free warranty with site details registered

Extended Warranty Access to Extended Warranty Tool  link Available in ABB website: ww.abb.com  Offerings Offerings  LOW VOLTAGE PRODUCTS LOW VOLTAGE PRODUCTS  SERVICE FOR LOW VOLTAGE PRODUCTS  SERVICE FOR BREAKERS AND SWITCHES SERVICE FOR BREAKERS AND SWITCHES  SPARES AND CONSUMABLES  Extended Warranty tool For Low Voltage Circuit Breakers Month DD, Year | Slide 5 © ABB Group

Extended Warranty For Low Voltage Circuit Breakers Month DD, Year | Slide 6 © ABB Group

Extended Warranty Registration We need to profile you to offer the best solution: For end user 1extra year is offered free of charge! For Low Voltage Circuit Breakers Month DD, Year | Slide 7 © ABB Group

Extended Warranty Application Select from the list, the application where the circuit breaker is already or will be installed. Some critical applications, can require more checks For Low Voltage Circuit Breakers Month DD, Year | Slide 8 © ABB Group

Extended Warranty Product Only the Active (according to LCM) low voltage breakers can have access to extension of warranty.LCM In 2016 the Active products are: MCCB:  Tmax: T4, T5, T6, T7, T8  Tmax XT: XT1, XT2, XT3, XT4 ACB:  New Emax: E1, E2, E3, E4, E6  Emax 2: E1.2, E2.2, E4.2, E6.2 For Low Voltage Circuit Breakers Month DD, Year | Slide 9 © ABB Group

Extended Warranty Product Specify if you want to order:  a new circuit to be purchased with the warranty extension already included  only the warranty extension (as the circuit breaker has already been purchased) In this case, a check is requested: digit the circuit breaker’s serial number: For Low Voltage Circuit Breakers Month DD, Year | Slide 10 © ABB Group

Extended Warranty Confirm A summary of what you have chosen: Accept the standard and general conditions to complete the registration For Low Voltage Circuit Breakers Month DD, Year | Slide 11 © ABB Group USER

Extended Warranty You will receive an with:  Summary of the application checked  The list of the circuit breaker(s) involved in the Extension of warranty  The Extended Warranty Serial number(s) associated to the chosen circuit breaker(s)  The Registration code to activate the Extension of warranty For Low Voltage Circuit Breakers Month DD, Year | Slide 12 © ABB Group

Extended Warranty Order You can now place an order with the Extended Warranty Part numbers indicated and the Registration code (as a note). For Low Voltage Circuit Breakers Month DD, Year | Slide 13 © ABB Group

Extended Warranty Benefits Extend the warranty extension up to 5 years grants :  Protection of investment  Peace of mind  Partnership with ABB For Low Voltage Circuit Breakers Month DD, Year | Slide 14 © ABB Group