Krista Cohen Maura Herman Lauren Thomas
Body Language ◦ a form of mental and physical ability of human non-verbal communication which consists of body posture, gestures, facial expressions, and eye movements. ◦ Body language impacts a great deal of how we communicate, and can reflect quite accurately what's going on inside us. Communication is the activity of conveying information
The difference between the words people speak and our understanding of what they are saying comes from non-verbal communication, otherwise known as "body language." By developing your awareness of the signs and signals of body language, you can more easily understand other people, and more effectively communicate with them.
Eye contact Posture Skin Coloring the way a person is breathing Body Movements (hands, legs, arms) Tone of Voice
Verbal Non-Verbal (No Words) Formal (Letters) Informal (Person to Person Basis) Effective (Listening)