Presented by IMPLEMENTATIONSPECIALIST CLIENTNAME PolicyTech Overview 1

7/9/2012 Copyright© 2012 by NAVEX Global. All rights reserved. All images used with permission. 2 The Compliance Ecosystem

7/9/2012 Copyright© 2012 by NAVEX Global. All rights reserved. All images used with permission. 3 The Compliance Ecosystem PolicyTech

AgendaAgenda User Roles & Workflow Property Wizard Demonstration Timeline & Next Steps

Define User Roles

Document Control Administrator Import documents Organize documents Assign roles 6

Document Owner Create policies Maintain policies 7

Document Owner Create policies Set up Property Wizard Write content 8

Document Owner Maintain policies Utilize periodic review interval Consider changes in organization regulations 9

ReviewersReviewers Give feedback on content writing style Use “Track Changes” 10

ApproversApprovers Give feedback Accept for publication Act as gatekeeper 11

ReadersReaders Can search for documents Can be assigned to read documents 12

ReadersReaders Can be assigned to read documents by Department Job Title Individual Names Groups 13

ReadersReaders Can attest to understanding by Marking as read. Passing a quiz. Logging in 14

Review Roles 15 Document Control Administrators Document Owners Reviewers Approvers Readers

Document Owner DCA

Writer DCA

Writer Proxy Author DCA

Document Owner Writer Proxy Author Reviewer DCA

Document Owner Writer Proxy Author Reviewer Approver DCA

Document Owner Writer Proxy Author Reviewer Approver Reader DCA

Workflow

Draft Review Approve Publish Archive Attest Pending

Property Wizard

Anatomy of a Document Properties Workflow Wizard Document Content 25

7/6/2012 Copyright© 2012 by NAVEX Global. All rights reserved. All images used with permission. 26

Demonstration

Timeline & Next Steps

Week Implementation Client Task NAVEX Task KickoffKickoff Application Overview ITMeetingITMeeting Load Users Application Workshop #1 DORA Training DCA Training Project Transition Client Administration Application Workshop #2

DELIVERABLEWEEKDURATIONDATETIME Kick Off Meeting11 hr. Information Technology Meeting11 hr. Application Overview2 – 31 – 1.5 hrs. DCA Training1 – 31 hr.TBD DORA Training2 – 61 hr.TBD Application Workshop3 – 41 – 3 hrs. Client Administration4 – 6Ongoing Project Transition60.5 – 1 hr. Project Action Register 30

DELIVERABLERESOURCEDATECOMPLETE? Needs Assessment Complete: Identify Project Lead, IT Lead, Core Team, Stakeholders. Designate time and personnel resources. DCAs Install & Register PolicyTech SolutionIT Contact Import UsersIT Contact Document Properties Spreadsheet Complete: Identify documents to be migrated initially, Identify Document Owners, Reviewers and Approvers, & Assign user roles in the User Manager. DCAs Edit or Upload TemplatesDCAs Import Documents: Use Bulk Editor to apply properties in mass to imported documents. DCAs Project Success Checklist 31

ReviewReview User Roles & Workflow Property Wizard Demonstration Timeline & Next Steps

Resources for Success

Client Care Model Client Resource Center Client Care Team Self Help  Search Knowledge Base  View Training Videos  Submit Requests  Track Status/History Support Requests  Team of Online Training Client Care Specialists  Ongoing Support, Post- Implementation  Response Commitment: within 2 business days  Current Average Response: </= 4 business hours Support Channels  support.navexglobal.com support.navexglobal.com  Access To o Access to Commonly Asked Questions o Search Knowledge Base o Submit Course Suggestions or Ideas

Client Resource Center Knowledge Base Video Tutorials Quick Reference Cards Web Trainings

PolicyTech Help and Support Topics Help Tutorials Training Quick Reference Cards Guides Client Care Services Other Links