Redgy Deschacht, Business Adviser Keolis

Keolis: an international leader in passenger transport title French Company 15 countries 60,000 employees 5,- billion revenue 1.3 billion railway passengers 3 billion passengers Keolis operates and maintains public transport networks in total safety

Expert operating all transport modes 5,754 km lines 1,300 trains 12 networks 125M train km 627M psgrs/year 660 km lines 1,121 trams 16 networks 65 lines 660M psgrs/year 25,300 buses, coaches and BRTs 1,600 buses using alternative fuels 240 km lines 489 metros 5 networks 19 lines 925M psgrs/year 18 cities with bike sharing schemes300 car parks and 138,000 spaces

Keolis’ shareholder structure 70% 30% A long-term shareholding structure that supports Keolis’ growth ambitions 70% SNCF Participations o A long-term shareholder (15 years) o An industrial partner 30% Caisse de Dépôt et Placement du Québec (CDPQ) o A long-term shareholder (8 years) o Canadian pension fund focused on financial efficiency and stability

Keolis in 2015 Revenu reaching 5 billion € (+ 12,2%) In USA, UK, Germany and Sweden : extention and consolidation in rail and light rail In Sweden : new bus contracts (fleet 100% fossil free) Multimodal player in Australia (Melbourne & Gold Coast tramways + ATE) and Denmark (tram-train contract) In France : key player in multimodality transport and car parking (EFFIA) KISIO : New solutions and service devision => PlanBookTicket via smartphone

Keolis in 2016 : evolution towards a full supplier of complete transport systems. First phase of METRO HYDERABAD => showcase for other Indian megacities Diversification of activities across all transport modes in EU, North America and Aurstalia Develop strategic partnerships in the Middle East France : - consolidation in the interurban market - EFFIA : first implementation in Benelux New Mobility solutions : strategic partnerships with LeCab & Navya

Public transport is a key component of Smart Cities Encouraging the use of public transport transforms cities into more « liveable » cities

Keolis and smart mobility: energy Use of alternative fuels –Largest fleet of « environmentally friendly » vehicles in Europe –Largest fleet of hybrid vehicles in France –Active participation in experiments: new, fully electric vehicles in Gothenburg –The use of electricity: in Lyon 75% of travelers use electric powered vehicles Keolis optimises energy savings => less pollution, less noise, an attractive public transport offer = more liveable cities

Keolis and smart mobility: digital solutions New mobility needs for a new passenger experience Beyond multimodality, need for simplification, innovation and customisation

« Plan, book, ticket » platform: Keolis develops one unique solution for connected mobility An end-to-end solution, with all journey-related services on one unique application, available on all mobile devices.

The plan-book-ticket platform Passenger information as a priority 1.Push Alerts and alternative itinerary in case of disruption 2.Multimodal itineraries, combining all modes including cars, walking, parking, shared transport 3.Customisation of the criteria in the search engine of the trip planning solution A distribution & purchasing solution adapted to PT needs 1.100% online distribution 2.An e and m-commerce solution providing an intuitive customer experience 3.A solution compliant with all PTA networks and adaptable to every local ticketing system M-Ticket for a 100% online experience 1.One solution combining NFC + CB2D 2.A solution compliant with all smartphones

Intelligent solutions: why? for who? - To answer to citizen’s new needs -« be connected » -Social responsibility -To improve the passenger experience -Comfort, cleanliness, real time information -Integrated journeys -To increase the use of public transport: => It is important to find the right balance between anticipating emerging trends and launching solutions that nobody wants

Developing intelligent solutions in a « smart » way Thinking like a passenger –This is part of Keolis’ DNA. We place the customer, PTA or passengers, at the heart of our approach –We innovate, in partnership with PTAs, towards a common goal: increase the use of Public transport and deliver service excellence to passengers.

What impact does ITS have on the PT sector? We work differently –Collaboration with start ups: Masabi (ticketing), Moovit (maps), Tripndrive (carsharing), LeCab(taxi), Navya, etc. We share our data –Real time information –Open Data

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