1. Smarter Cities: Creating opportunities through leadership and innovation Ed Bryan, Vice President, Industry Solutions IBM Software Group July 2013

2. Leaders create opportunities from today’s harsh realities
Sustainability
Investment
Innovation
Community
Declining Budgets
Increasing Threats
Aging Infrastructure
Changing Populations

3. Planning and Management
Reaching beyond city hall to collaborate and integrate…
Leveraging information to make better decisions
Anticipating problems to resolve them proactively
Citizen Groups
Businesses
Other levels of Government
Universities
Hospitals
Security Agencies
Not for Profits
Developers
Infrastructure
Human
Planning and Management
Coordinating resources and processes to operate effectively
…. and provide sustainable economic growth and enhanced quality of life 3

4. Thames Water AMP6 Alliance Outcomes driven and customer focused
Meet the challenge of ageing infrastructure and sustainability while keeping customer bills affordable
Turn data into management insight
Innovation at the heart of the alliance
Collaboration and early planning for optimal delivery
IBM appointed Technology and Innovation Partner

5. Glasgow, United Kingdom
UK smart city: real-time information powers citizen collaboration, traffic management, crime prevention, energy monitoring to reduce fuel poverty
"From transport systems to energy use and health, this demonstrator will play a key part in the government's industrial strategy and give real insight into how our cities can be shaped in the future.“
~ Universities and Science Minister, David Willetts, 2013 ~

6. Transport for London
IBM awarded contract in December 2007 for a 2 year design & build project and 5 year operate contract
Full scope design, build and run:
Contact Centres including IVR, inbound and outbound post
New, flexible applications to support CRM and Enforcement of the two Schemes
Transactional public-facing web site
High availability data centres
Transition from previous service provider
Implementation of Congestion Charge AutoPay
Introduction of Scheme changes, such as LEZ Phase 3 and 4

7. Digital Delta - Netherlands
Smart information exchange
to accelerate water management innovation

8. City of Davao Miami-Dade Parks City of South Bend A city in China
Cities realizing real results with intelligent operations solutions
City of Davao
builds a safer city with real-time monitoring of incidents and emergencies to minimize damage and ensure rapid recovery
Miami-Dade Parks
expects to reduce
water consumption
by 20% and save
$860,000 annually
Reduce water costs through operational efficiency and advanced analytics capabilities
Enhance management of public safety from crime and threat prevention to emergency response
City of South Bend
protects human health and river water quality with 95% reduction of dry weather sewer overflows
A city in China
makes its public transportation system faster and more efficient by improving transit flow on 2000 city buses and 100 bus routes
Develop high-speed urban passenger transport network to meet growing population needs
Reduce combined sewer overflows with real-time sewer monitoring and control

9. Seizing the opportunity for innovation
Explosion of data offers new opportunity to innovate, to get “smarter”
Turn information into insight for faster, more accurate decisions, more effective planning
Leverage an intelligent operation platform
Gather data from multiple sources
Use analytics to provide new insights
If you'd like to know more: IBM stand #B11
Together we are building Smarter Cities