© 2015 TriZetto Corporation Managed Services Overview Presenter Names 2.

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Presentation transcript:

© 2015 TriZetto Corporation Managed Services Overview Presenter Names 2

© 2015 TriZetto Corporation Cognizant Infrastructure Services – Scale, Size and Reach 3 24,000+ associates worldwide 350+ Active customers Industry leading revenue growth Voice of customer High User and Transition CSAT Analyst recognitions Global presence 12 Delivery Centers across the globe, 17 Service Desk languages supported Delivering projects across 28 countries Hub and Spoke DC strategy Hubs: 6 Tier III+ Cognizant Data Centers Spokes: Partner Data Center Strategic relationships Amazon, Cisco, Hitachi, Microsoft, ServiceNow Engagement approaches ITO, Managed Services, Consulting& Professional Services, Cloud Solutions, Next Gen Platform based

© 2015 TriZetto Corporation Top Priorities for IT Leaders 4  Design & build next generation services »NextGen Data Center Services »NextGen Workplace Services  Consistent and measurable SLAs  Move from reactive to predictive  Let business priorities drive the need  Make IT simple for business to consume  Make IT simple to manage  Make IT simple to procure Drive Simplification Making IT easier to Partner with Run Predictable Operations Managing Risk & Ensuring Business Continuity Build Progressive Solutions Ensuring IT is an Enabler and Not an Inhibitor

© 2015 TriZetto Corporation Does this resemble IT landscape of your organization? 5 Example of an actual customer deployment!

© 2015 TriZetto Corporation Cognizant Infrastructure Services Driving Simplification, Building Progressive Solutions, Running Predictable Operations 6 Business Productivity Services Business Connectivity Services Business Cloud Solutions Integrated Value Management Business Availability Services Run IT Transform IT  Managed Datacenter and Mainframe Operations  Server/ Storage/ Database / Middleware Mgmt  Managed Datacenter Hosting / Utility Models  Managed Workplace Services  Service Desk and Field Support Services  Messaging and Collaboration Services  Managed 24x7 Network Operations  Remote Access / Secure Access Management  Managed VPN / Campus / Wireless / DC LAN  Optimized Cloud Operations with Cloud360  Managed IaaS and PaaS Operations of Hybrid Cloud  DR Services from Cloud  TEMS – Agile App Build and Release Operations  Integrated SmartDesk Solution (L1 Utility)  Enterprise Change/ Config/ Release Mgmt Services  Cloud & Converged Infrastructure Solutions  DC Consolidation / Migration / SDDC  Storage Tiering and Rationalization  Next-Gen Workplace with SLB Computing  Cloud based Productivity Solutions  Enterprise Mobility / BYOD / AppStore  Cloud based Network Transformation  Optimized Telecom Vendor Sourcing/Operations  Unified Communication Solutions  Cloud Strategy with CloudSteps  Private Cloud Infrastructure Solutions  Migration to IaaS / PaaS / SaaS / BPaaS  Enterprise DevOps Strategy & Automation  Continuous Delivery – CD+ Platform  Infrastructure as Code Infrastructure Consulting Process | Technology | Operations Service Integration And Management ( SIAM ) Framework | Governance | Business Alignment Automation & Analytics | Security & Compliance

© 2015 TriZetto Corporation Engage with Cognizant in a Variety of Ways Leverage our expertise and experience in IT Infrastructure Services 7 ITO Engagements Cognizant Manages end to end IT Services including applications & infrastructure services or end to end infrastructure services including assets. Covers the run part of an enterprise (both applications and infrastructure services) and transform part of Infrastructure services.00z Managed Services Cognizant’s managed infrastructure services are modular, which allows clients the flexibility to selectively source the support they specifically need across various offerings Consulting and Professional Services Cognizant’s consulting led services help transform process, technology and operations within the IT Infrastructure landscape Cloud Solutions Cloud solutions support planning, building, managing cloud environments and migrating to cloud with a portfolio of flexible choices Next Gen Platform based Solutions Next Generation platform based services offers industry and enterprise platform led services to deliver specific value, faster time to market and better leverage of process related investments

© 2015 TriZetto Corporation Benefits of IT Outsourcing 8  Quarterly releases  Configuration services  Single service delivery team  Application release services  Custom code remediation with hosting Existing TriZetto Services:  Outcome driven engagement for Run-your-IT Operations  Backed by “Land-Safe” transition from existing in-house/outsourced vendors  Transformation of IT Infrastructure  Business aligned goals – SLAs, KPIs, BCP/DR, security and compliance  SLA based time for incremental provisioning and resource/skill augmentation to ensure LOBs meet their objectives on new initiatives  Complete inventory of infrastructure and applications; reducing costs and improving response  Option to include asset ownership and rebadging of existing employees  Review and governance Expanded End-to-End Infrastructure Services:

© 2015 TriZetto Corporation Tailored-Fit Model to Meet Your Business Needs 9 Transformation Office Technology Excellence| Service Excellence | Business Excellence | Cost Leadership Managed Services: Manage/Operate - Optimize/Continuous Improvement Consulting & Professional Services: Assess – Design – Build Enterprise Computing & Cloud Services  DC / DR Assessment  DC / DR Design & Implementation  DC / DR Consolidation, Migration & Virtualization  Green DC Consulting  BCP / DR Planning  Cloud Computing Services  In-A-Box Solutions  Server/OS Management  Storage & Backup Management  Database Management  Middleware Management  DC Operations  Mainframe Services  Cloud Computing Management  In-A-Box Solutions Network & Convergence Services  Network Assessment  WAN / LAN Design & Deployment  Unified Communication Design & Implementation  WAN optimization and Acceleration Services  IPv4 to IPV6 Consulting & deployment Services  SDN - Software defined Network Design& Implementation  WAN/LAN Management  VPN Services  WAN and Application acceleration Device Management  Unified Communications Management Workplace Services  Software Engineering Services  Platform Engineering Services  Software Deployment Services  Mobility Consulting Services  Workplace Transformation Services  VDI Design & Implementation  Windows 7 / 8 Migration  BYOD Consulting Services  Managed Desktop support Services  Mobile Device Management  VDI Managed Services  Asset Management Services  Messaging & Collaboration Services Integrated Services  TEMS Assessment  Test Environment Build Services  TEMS Capacity Planning  TEMS Managed Services  Test Environment Support  Application Performance Management Services  TEMS on Cloud Data Center OfferingsSystem Integration - Turnkey Projects Integrated Service Management IT Service Management Service Desk Command Center Operations L1 Utility Services SCCRM Production Support Enterprise Automation