Michael Miller Senior Director Real-Time Collaboration Products Oracle Collaboration Suite 10g Oracle Corporation

Real-Time Collaboration with Oracle Web Conferencing Session: 40209

Oracle Collaboration Suite & Oracle 10g  Leverages – Oracle Enterprise Manager 10g – Oracle Application Server 10g – Oracle Database 10g

Topics  Today’s Enterprise Challenges  Oracle Web Conferencing  Hands-On  Summary

What is the current situation?  High potential value  Limited adoption & usage  Scattered organizational focus  Isolated “solutions”

Enterprise Challenges  Limited point products  Low or no security  High network impact  Poor performance  Isolated standalone meetings

Enterprise Requirements CIO / IT Management Line of Business Mgmt CIO / IT Management Line of Business Mgmt Enterprise capable Security Security Network impact Network impact Integration Integration Reliability Reliability Scalability Scalability Access to information Access to information Deployment and operations Deployment and operations Enterprise capable Security Security Network impact Network impact Integration Integration Reliability Reliability Scalability Scalability Access to information Access to information Deployment and operations Deployment and operations Line of business capable “Unique” requirements - Types of meetings - Customizable - Context “Unique” requirements - Types of meetings - Customizable - Context Real-time performance Real-time performance Access to information Access to information Control Control Line of business capable “Unique” requirements - Types of meetings - Customizable - Context “Unique” requirements - Types of meetings - Customizable - Context Real-time performance Real-time performance Access to information Access to information Control Control

Oracle Web Conferencing  Global enterprise capable – Right architecture – Comprehensive security – Deployment flexibility  Real-time performance  Efficient network bandwidth utilization  Support for all types of online meetings  Enterprise context  Flexible deployment options

Oracle Real-Time Collaboration Components Real-Time Collaboration Server Application Module ConsolesConsoles Home Schedule Materials Archive Administration Real-Time Collaboration DCUs Web Conferencing Presence Chat & IM Others Communication Services Collaboration Services

Oracle Web Conferencing Beta Since January ,413,9147,413,914 user conference minutes 165,154165,154 users in conferences 66,22266,222 online conferences 34,68034,680 unique online conference hosts As of 8-Sep-2003

Multiple Sites with Single System SalesSupport Training MarketingWeb Store PortalGITGHD Shared Web Conferencing Grid

Global Enterprise Capable Region1Region1Region2Region2Region3Region3Region4Region4 Regionally Deployed Mid-Tiers Centralized Database

Enterprise ContextCustomersCustomersPartnersPartnersEmployeesEmployees Enterprise Applications RTC HTTP/XML Integration Services Sales & Marketing E-CommerceE-Commerce Service & Support Interaction Center Supply Chain CalendarCalendar Enterprise Portals OthersOthers Content Management Oracle Web Conferencing

D E M O N S T R A T I O N Web Conferencing

Disadvantages of T.120 T.120 Oracle Packet Collapsing ensures better user experience and no drag due to slow speed users Scalability & Performance User experience impacted by slowest user connection No special port requirements HTTP port 80, HTTPs port 443 Firewalls & Proxies Firewalls & Proxies Requires open ports Transparently installed and upgraded on the fly Install & Upgrade Preinstalled by OS. Upgrade? Rich customizable model (Host, Presenters, Attendees) Conference Moderation Limited to client provided by Microsoft Better matched to today’s enterprise requirements Design Need to be compatible with dated Microsoft standard

Web Conferencing Pricing DescriptionDescription Perpetual license $45 per named user $45 per named user One year subscription license $11 per named user $11 per named user Perpetual license $45 per named user $45 per named user One year subscription license $11 per named user $11 per named user Software License Software Updates $8 per named user $8 per named user Product Support $3 per named user $3 per named user

Outsourcing Applications Support Implementation Apps Admin DB/AS Admin Sys Admin HW Admin Traditional ® ® Customer Customer Manages: Availability Security Performance Change Problems Outsourcing ® ® ® ® ® ® ® ® Oracle Manages: Availability Security Performance Change Problems Better Service Faster Service Predictable Cost Focus on Competence

Oracle Web Conferencing Global Enterprise Capable  Firewall & proxy server friendly – No need to open any special firewall ports  Comprehensive security – SSL encryption – Application data stored behind your firewall  Low network impact - Global online conferences without need for global infrastructure – Direct TCP/IP connection within intranet – Highly efficient data capture and adaptive compression  Comprehensive reporting & real-time monitoring

Next Steps Presence & IM Session Exhibit Demo Station Collaboration Suite Tracks Oracle Direct

A Q & Q U E S T I O N S A N S W E R S

Oracle iMeeting Components Real-Time Collaboration Server Application Module ConsolesConsoles Home Schedule Materials Archive Administration DataVideoVoice Web Conferencing Presence Chat & IM Others Communication Services Collaboration Services

Customer Case Study: Oracle Situation  Oracle Corporation has been using multiple tools in an attempt to meet the online collaboration needs its employees and various lines of business. Problem  Multiple products with separate user management, integration, administration and data repositories  High licensing costs with high operational headaches  High network impact Solution  Oracle Web Conferencing Competition  WebEx, Raindance, Expert City, Hipbone, Placeware Customer benefit  One deployed system with flexibility to meet individual line of business requirements  Comprehensive security  Low network impact

Oracle as an Example From Many Isolated to One Integrated Application Oracle Web Conferencing