2. Jennifer BeckettChapters 10 & 11 Dave Gomez Mark Crane Mike Turner Sarah Oakley

5. Goal: Increase in worker productivity = higher profits more $ for both company and worker Approach: which look at task performed to complete a job and time needed

8. Self-Actualization Needs Esteem Needs Social Needs Safety Needs Physiological Needs

9. Comparison of Theories X, Y and Z

10. Comparison of Maslow’s Hierarchy and Herzberg’s Theory of Factors Self- Actualization Esteem or Ego Social Safety Physiological Work itself Achievement Possibility of growth Motivational Advancement Recognition Status Interpersonal relations Superior Subordinates Peers Supervision Hygiene (Maintenance) Company policy and administration Job security Working conditions Salary Personal life