1. MOTIVATION

2. People are needing animals.

3. “Motivation should be identify people needs.”

4. Satisfied need does not motivate or cause behavior. Only an unsatisfied need can provide motivation Satisfied need does not motivate or cause behavior. Only an unsatisfied need can provide motivation.

5. Need can be thought of as arranged hierarchy of importance.

6. Maslow‘s Theory of needs..

7. Self Actualization Esteem Social Safety Physiological Primary needs Secondary needs

8. Motivation is an inertial drive which prompts an individual to take some kind of action.

9. “ As a manager, we have to find out what motivates our people and then adopt a strategy of different strokes for different folks.”

10. “ A job can provide opportunities for satisfying many social needs”

11. Two factor theory (Frederick Herzberg)

12. 1. Motivator (job related motivation) 2. Hygiene factor (not related to motivation

13. HYGIEN FACTORS Company policy Company policy Pay Pay Working condition Working condition Supervision Supervision Benefits Benefits MOTIVATION Achievement Achievement Recognition Recognition Work itself Work itself Responsibility Responsibility Advancement Advancement

14. Expectancy theory (victor)

15. Employee’s motivation to perform a particular act will depend upon the answer to three question.

16. 1.Does the person attach a positive, negative or neutral value to the outcome of that act? 2.Does the person believe that successfully performing that act will lead to the desired outcome? 3.Does the person believe that he can success fully perform it.

17. Performance Reward Effort

18. “Good managers should seek to provide a direct relation between the above mentioned factors if they are serious about making motivation effective. “

19. Motivation guideline 1- Equity 1- Equity Reward should be fair among all related individuals to avoid de-motivation 2- Lasting Motivation The benefit of motivation should impact the person his loyalty and attitude for the company. (Bonus, Gift certificates) simply doesn’t make people perform better. However they might prevent individual from being dissatisfied. 3- Link individual goals with organization goals.

20. Four elements for successful motivation 1.Describe, Desire, Objectives and Obstacle 2.Develop strategies for removing obstacles 3.Define relationship between performance and reward. 4.Develop action steps.