Presentation on theme: "This presentation is the property of Paradigm Information Systems It is confidential to the intended recipient for the purpose of evaluating FMS Any other."— Presentation transcript:
This presentation is the property of Paradigm Information Systems It is confidential to the intended recipient for the purpose of evaluating FMS Any other use is unauthorized Information contained in this presentation is for demonstration purposes only
A group of Los Angeles, CA based technology professionals, including software consultants, programmers and database experts. Founded in 1993. That’s 14+ years and counting… Specializing in mobile-based software solutions for field service, maintenance, facilities management, call tracking, and reporting. There are currently over 100 offices and thousands of service technicians using Paradigm’s service and maintenance solutions in the U.S., Canada and Europe. Current clients include machine tool service companies, elevator service companies, hospitals, colleges, manufacturing plants, others… Who is Paradigm?
The FMS system automates the exchange of data with the field technicians. It is designed specifically for elevator companies. Customer Service Tickets Time Sheet and Payroll Data Parts Inventory Service Schedules Equipment History Customer Information What does FMS do?
Benefits Eliminates: Paper Customer Service Records Redundant Information Records Filing & Storage Provides: Customized Scheduling Electronic Customer Signatures Job Costing, Parts & Labor Parts Reordering Payroll Recap & Reporting Remote Printing in the field
FMS Modules and Features Elevator Details Includes Standard Reports. Install Job Management PDA / Smartphone Interface Dispatch Ticket Processing
Rich Application Interface Simple and easy to use interface. Main icon-bar for graphical navigation Resize-able screens and windows Standard icons Barcode Support
Custom Reports List FMS Support Crystal Reports as the reporting format Create custom templates and check them into the system Parameter screens are automatically generated Export to Excel, PDF, Word, etc… Email reports using MAPI interface Standard reports are included
Payroll Report Used to extract daily and hourly payroll information from service tickets. Can be used to eliminate duplicate payroll entry by technicians
Service History By Customer Used to display a list of all activity for a particular customer. Report covers any activity on any machine owned by the specified customer
Billing Report Used to extract daily and hourly billing information from service tickets. Only shows information that the service tech’s marked as billable. Includes labor, parts and prices.
Time Summary Report Shows payroll information in a summary format.
Parts Inventory Shows a list, quantity, and price of parts for each specific warehouse, including service vehicles
Field Parts Catalog Shows a list of all available parts
FMS Database Map / ERD Open Design and Architecture All information is provided to allow integration with existing computer systems
Custom PDA Interface Contains all relevant fields of information Uses familiar “elevator” terminology Very easy to use and understand Compatible with existing computer systems. FMS runs software specifically designed for elevator companies with service and construction depts.
Is it new…??? Updated User Interface Features –Additional drill down capability from most screens –Export all grids to Excel with the click of one button –Edit multiple records at once Improved Inventory Management –More tools to manage van inventories –Additional inventory related reports –Truck stock templates, exception reports, etc… Reporting –Automated report subscription and delivery –Email service status information to customers Support for both Palm OS and Windows Mobile (Pocket PC) More… Future Software Enhancements v4.8.0
Is it new…??? FMS is not new. It was first developed in 1998 and has continually evolved ever since. Currently installed and working at over 120 customer offices, including ThyssenKrupp Elevator, HAAS Torrance and FADAL Machining Centers. We have lots of experience with Elevator Companies Continually enhanced and modified with direct input from service and repair managers. Stable and mature
Is it new…??? Version 4.8.0 is available NOW! Takes approximately 4 weeks to do a complete installation and training after the following: –initial consultation and needs assessment –loading of existing data in the system –customization of report templates for a unique needs. Ordering Info. Availability